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Reviews from AWS customer

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1,079 reviews
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External reviews are not included in the AWS star rating for the product.


    Serena M.

Amazing product

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
I love Manage Engine and Service Desk. The two products work great together for scanning in inventory and pushing software/patches. Also their support has always been amazing.
What do you dislike about the product?
So far there is nothing I dislike about this product
What problems is the product solving and how is that benefiting you?
Pushing software, inventory, blocking software and the remote control tools.


    Plastics

Usefull tool for ICT profesionals

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, transparent, can be used to deploy apps remotely
What do you dislike about the product?
sometimes takes long time to respond to click
What problems is the product solving and how is that benefiting you?
remote app installation, OS upgrade, remote assistance


    Matic P.

I think it's a great service. Been using it in our worplace since last year.

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
The remote connection feature, and the option to store Bitlocker keys.
What do you dislike about the product?
Sometimes the responsiveness of the services.
Luckily that doesn't happen often.
What problems is the product solving and how is that benefiting you?
Easy connection to every computer in our domain.
Easy to set up group policy for upates.


    Jack M.

easy and user friendly

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
i able to support my users via the mobile apps, deploying patches, remote tools, and configuration deploy.Reporting review. inventory monitoring.
What do you dislike about the product?
remote tool unable to remote user intermittent issue.
What problems is the product solving and how is that benefiting you?
offline users are able to support after we have endpoint central.


    Leah G.

Great Product - Patching, Systems Tools, Full System Management

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
The patching module is one my of favorite modules, it's very intuitive, it's simple to decline a patch or hold off on one for testing. Compared to other patching programs I've used in the past, this one is far superior.
What do you dislike about the product?
Some modules can be combursome, we've struggled with OS Deployement and working through that. Was hoping that would be a little more streamlined out of the box. Just need to work through the kinks.
What problems is the product solving and how is that benefiting you?
We didn't have an MDM solution in the past that was worth anything. After implementing ManageEngine's MDM solution, we have piece of mind our devices are secure, our data is safe and easily removed if and when an employee terminates employment or a device is lost/stolen.


    Praveen V.

Best Engine for organization end-user administrative run.

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
Patch Management, Inventory, MDM, and Reporting.
What do you dislike about the product?
Manual Patching is not interactive and needs more customization.
What problems is the product solving and how is that benefiting you?
We are getting a high number of successfully patched endpoints after using the Manage engine.


    Loon Yen W.

Easy to use and understand

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
Can remote users laptops or pcs anywhere and get the latest updates from Windows
What do you dislike about the product?
It is hard to create Windows, Linux and Apple OS for the laptops, pcs and Mac Book
What problems is the product solving and how is that benefiting you?
Can get the Windows patches for the laptops and pcs, can get the inventory and software licensing in a short time.


    David U.

Meh

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
It is nice having a lot of things in one place.
What do you dislike about the product?
The interface is sluggish and I hate having to log in a bazillion times a day. Also deployments don't seem to work occasionally without you having to fiddle with it.
What problems is the product solving and how is that benefiting you?
I can't say that it is solving any problems really. I guess it benefits me as it works sometimes.


    Amit k.

Endpoint central is useful and offers a few outstanding features .

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
ManageEngine Endpoint Central is a comprehensive endpoint management solution that offers a range of features for managing and securing endpoints within an organization. Some of the aspects that users might appreciate about Endpoint Central include:Centralized Management,Patch Management,Security Features, Asset Management, Remote Control, Reporting and Analytics, Automation, Scalability.
What do you dislike about the product?
Cost like many enterprise-level software solutions, ManageEngine Endpoint Central is not always budget-friendly, and the cost can be a concern for smaller organizations or IT departments with limited budgets and limited os support.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central can offer several benefits, including Centralized Management,Patch Management,Security Enhancement,Asset Management,Remote Control and Support.


    Automotive

A complete UEM solution

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Endpoint central is a great product with all the required UEM capabilities like OSD, Asset Management, Patch Management, Security, MDM etc.
What do you dislike about the product?
Some limitation like network discovery feature
What problems is the product solving and how is that benefiting you?
Centrally managed infrastruture with added security features like patch management which improve security and productivity.