Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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Use it everyday for software deployment and for remote tools for our many devices we manage.
What do you like best about the product?
The wide array of tools the software provides.
What do you dislike about the product?
A little overwhelming to learn the various features of the tool.
What problems is the product solving and how is that benefiting you?
It mainly provides most of its utility to my job via its rich remote management features.
Very Good Product
What do you like best about the product?
It's a flexible and useful product. we use ManageEngine Endpoint Central for couple of things. As a remote tool and software deployment application, creating reports.
What do you dislike about the product?
I think it fits our needs as of now. Manage engine team stays on top regarding new releases and patching.
What problems is the product solving and how is that benefiting you?
Remote desktop problems and software deployment.
User friendly Manage engine endpoint central
What do you like best about the product?
I'm impressed by the patch management product in Endpoint Central, it's easy to implement software patches and software deployment. The manage engine support team gave us a deep dive into the product and helped us to integrate our devices.
What do you dislike about the product?
Honestly speaking I could not find anything that I can dislike.
What problems is the product solving and how is that benefiting you?
We were struggling with the software and patch deployment, but with the help of Endpoint central, we can deploy applications with in few minutes.
Great Product
What do you like best about the product?
Affordable and vast amount of features-especially for small to medium sized organizations.
You don't have to have a full time technician just to operate this product such as Microsoft System Center does.
You don't have to have a full time technician just to operate this product such as Microsoft System Center does.
What do you dislike about the product?
Windows Cumulative security updates don't show up on Patch Tuesday, they usually show up for use/deployment 48 hours later.
What problems is the product solving and how is that benefiting you?
Single interface for majority of critical functions, threat management, patch management, bitlocker management and soon mobile device management.
Efficient and Comprehensive, Yet Rooms for Improvement
What do you like best about the product?
It is a robust solution that offers a wide range of features for managing desktops, servers, laptops, and mobile devices. Its patch management, software deployment, remote control, and inventory management capabilities are commendable. The centralized dashboard simplifies IT tasks and ensures efficient monitoring and control across the network. Additionally, the ability to automate routine tasks has significantly improved our workflow and saved time.
What do you dislike about the product?
Some patching requires manual download.
Only supported latest 2 versions Endpoint Central client agent, older agent will be disconnected and require manual re-installation.
Cross product support service between Endpoint Central and ServiceDesk Plus under ManageEngine is weak.
Only supported latest 2 versions Endpoint Central client agent, older agent will be disconnected and require manual re-installation.
Cross product support service between Endpoint Central and ServiceDesk Plus under ManageEngine is weak.
What problems is the product solving and how is that benefiting you?
Centralized Endpoint Managament
Have been using Endpoint Central for 2 years and no plans to change!
What do you like best about the product?
Everthing is pretty straightforward. While it does not come without it's flaws, support is generally quick to respond! Being able to get support through a quick chat is fantastic. I will admit, I have not been able to dive into all the extensive features of Enpoint Central, but we are planning to implement more of then as part of this years initiatives.
I use Endpoint Central daily, it is what we use at my company for all of our endpoint management.
I use Endpoint Central daily, it is what we use at my company for all of our endpoint management.
What do you dislike about the product?
On more complex issues, it can take a little while to get solutions. There are some regular occuring issues that are more annoying than they are detrimental. I have only had one major issue that created a pretty big headache. I was cleaning out the Scope of Management and had selected a few computers to delete. It ended up removing every last machine from the SoM. I was told, this was because I had multiple tabs open on my web broswer.
What problems is the product solving and how is that benefiting you?
It allows us to track inventory and keep machines up to date. Even when the automatic patches won't apply on their own, it helps give a visual representation of what machines need help. It also helps us push software to machines when we need to do company wide installs.
Manage Engine is an excellent tool
What do you like best about the product?
ManageEngine provides a lot of options for us. We can remote in to a users system to assit with Tech support. We can get a lot of information about their system. We can patch their system though ManageEngine to keep things secure. Manage engine will warn us if any systems could be a security issue.
What do you dislike about the product?
There is not really anything I dislike about Endpoint central. Its easy to use; it offers a better remote support tool than what we previously used. It was eays to impement into our environment.
Sometimes certain tools don't work as they should, but this is mainly becuase of changes we have made.
Sometimes certain tools don't work as they should, but this is mainly becuase of changes we have made.
What problems is the product solving and how is that benefiting you?
Endpoint central keeps us secure and helps us know whats on our network.
Comprehensive RMM with a learning curve.
What do you like best about the product?
ManageEngine Endpoint Central so far seems to be a comprehensive solution to what we need from an RMM tool.
The threat and patch management provides exactly what we need, as security is an increasingly significant aspect of our work.
The portal provides clear and consise, making it easy to identify and review systems.
The threat and patch management provides exactly what we need, as security is an increasingly significant aspect of our work.
The portal provides clear and consise, making it easy to identify and review systems.
What do you dislike about the product?
In our implementation our team was given administration of ManageEngine Endpoint Central after a prior staff member set it up. Learning the product, how it works and to use it as designed was a challenge for staff.
Other RMM providers have online resources, such as an Acadamy, with training materials easilly available.
I'm unsure if ManageEngine have a similar resource to learn the best practices and ways of using Endpoint Central.
Other RMM providers have online resources, such as an Acadamy, with training materials easilly available.
I'm unsure if ManageEngine have a similar resource to learn the best practices and ways of using Endpoint Central.
What problems is the product solving and how is that benefiting you?
A significant requirement of our cybersecurity is the identification of vulnerbilities, and timely patching of software and systems.
Endpoint Central provides a comprehensive view of vulnerbilities and patching.
Endpoint Central provides a comprehensive view of vulnerbilities and patching.
An excellent suite to manage your endpoints
What do you like best about the product?
Endpoint Central is flexible, easy to use and deploy. The patch management is really usefull, the OS deployment is quick and flexible.
What do you dislike about the product?
There are no possibility to deploy packages from the software deployment section after deploying OS. You have to prepare your own packages again....
What problems is the product solving and how is that benefiting you?
I have a perfect overview of the apps installed on my company laptops, and I can apply patchs, updates and new apps in few clics to all my computers at the same time.
A Deep Dive into ManageEngine Endpoint Central
What do you like best about the product?
This platform is designed to automate routine tasks, saving time for IT teams. This automation is often cited as a significant advantage in managing and maintaining a large number of endpoints.
What do you dislike about the product?
Depending on the organization's size and budget, We have found the cost of ManageEngine Endpoint Central to be relatively high compared to alternative solutions.
What problems is the product solving and how is that benefiting you?
Problem: Manual execution of routine tasks can lead to inefficiencies and errors.
Benefit: Automation improves efficiency by automating repetitive tasks, freeing up IT staff for more strategic activities.
Benefit: Automation improves efficiency by automating repetitive tasks, freeing up IT staff for more strategic activities.
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