Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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All in one for and point management
What do you like best about the product?
It's mobile app is very well designed, we can control everything from small patches to remote deployments.
What do you dislike about the product?
Nothing, they are doing everything in the right way.
What problems is the product solving and how is that benefiting you?
When you have lot endpoints Belongs to various groups and sub groups . It's easy to manage software deployments
Best for less
What do you like best about the product?
We initially began with the Patch Management product and were so satisfied that upgrading to Endpoint Central was the natural next step. I am extremely pleased with its user-friendliness, extensive features, cost-effectiveness, and the availability of support when needed. As the sole person managing the company's entire IT systems, Endpoint Central has been an invaluable assistant, simplifying and automating many tasks.
What do you dislike about the product?
I'd like to see improved customization options for the reporting dashboards. Custom search queries could be implemented more effectively, and a Microsoft Power BI integration would be great to enhance the limited custom reporting features. The on-hand support via the chat window is very useful and helpful when the issue can be resolved with a knowledgeable representative. However, in a few instances, the next tier of support was overly focused on processes and did not consider the limitations of the information I could provide, making it faster to implement workarounds than to wait for a fix.
What problems is the product solving and how is that benefiting you?
Help us to patch third party product.
Works, but is not very user friendly.
What do you like best about the product?
Able to keep track of computer updates and security updates.
What do you dislike about the product?
It is not user friendly. There are so many options to chose from and it's very technical.
What problems is the product solving and how is that benefiting you?
I can't think of any issues it's helped resolve. the Mobile Device Management is very difficult to setup mobile devices and to add users.
Good endpoint tool
What do you like best about the product?
Its pretty easy to use, easy to integrate
What do you dislike about the product?
It doesnt automatically update when new versions are out
The chat service is not as flexible when you need to request aquick remote session
It doesnt always patch everything properly you end up missing updates from patches
The chat service is not as flexible when you need to request aquick remote session
It doesnt always patch everything properly you end up missing updates from patches
What problems is the product solving and how is that benefiting you?
we use ot mostly for poatch management
Very Good Product
What do you like best about the product?
The platform is very robust and offers all that a business would need to manage its fleet.
What do you dislike about the product?
The patching steps could be better laid out.
What problems is the product solving and how is that benefiting you?
We are still in the trial phase but this product will greatly reduce our support cost and will add greater visibility over our fleet.
Manage Engine Endpoint Central is a GAMECHANGER
What do you like best about the product?
Endpoint Central helps us with patch management. We're enabled to deploy some automated patching which saves so much time. We also really love the remote access tool which is cleaner and improves our internal customer experience.
What do you dislike about the product?
I think there could be improvements with the reporting. There are some obvious reports that should be standard that are currently not available. I also think the inventory management tool could be improved to allow more assets to be tracked.
What problems is the product solving and how is that benefiting you?
Automated patch management. Prior to using ME, we had to manually deploy and it was too problematic.
ManageEngine has been an outstanding experience from start to finish
What do you like best about the product?
Working with ManageEngine has been ALMOST an outstanding experience from start to finish.
The migration process itself was ALMOST seamless, after the migration was completed we discovered a number of computers that have not been migrated over. It has been a struggle trying to work with manage engine to complete this part of the migration. Since a number of machines were missed during the migration we have had to spend more then 2 weeks on this working to correct the agent on users machines. I am continuing to fix the migration issue on users machines now as i write this out. This part of the migration piece has been most upsetting.
Overall, ManageEngine has proven to be an invaluable partner in our IT infrastructure management that is why the agent migration piece is so important. Their commitment to customer satisfaction and their high-quality solutions have exceeded our expectations.
Thank you, ManageEngine, for your excellent support and for making this migration almost a success!
The migration process itself was ALMOST seamless, after the migration was completed we discovered a number of computers that have not been migrated over. It has been a struggle trying to work with manage engine to complete this part of the migration. Since a number of machines were missed during the migration we have had to spend more then 2 weeks on this working to correct the agent on users machines. I am continuing to fix the migration issue on users machines now as i write this out. This part of the migration piece has been most upsetting.
Overall, ManageEngine has proven to be an invaluable partner in our IT infrastructure management that is why the agent migration piece is so important. Their commitment to customer satisfaction and their high-quality solutions have exceeded our expectations.
Thank you, ManageEngine, for your excellent support and for making this migration almost a success!
What do you dislike about the product?
The customer support from Manage Engine is lacking.
What problems is the product solving and how is that benefiting you?
Problems they have solved is our endpoint management patch update.
Satisfied with the product features
What do you like best about the product?
Easy to use and meeting business requirements
What do you dislike about the product?
Number of products is diversified and good if it can be integrated into less number of comprehensive products
What problems is the product solving and how is that benefiting you?
Asset management and patching processes are made easier.
Manage Engine has been a great software to have.
What do you like best about the product?
ManageEngine IT software offers a user-friendly interface and a comprehensive suite of tools for IT management, including network monitoring, help desk support, and asset management. It's highly customizable and scalable, making it suitable for businesses of all sizes. While setup complexity and pricing may be considerations, its robust features and excellent support make it a solid choice for enhancing IT operations efficiency and productivity.
What do you dislike about the product?
Nothing thus far. It is easy to navigate
What problems is the product solving and how is that benefiting you?
It's solving the push of software.
The best tool in managing your workstations, servers and mobile in the market
What do you like best about the product?
Endpoint Central is very easy to use and navigate. Having endpoing central in your organization helps you to easily managed all your endpoits.
Also, support can be easily tapped if ever you are experiencing some issues using their built in chat on the app.
Also, support can be easily tapped if ever you are experiencing some issues using their built in chat on the app.
What do you dislike about the product?
Nothing, everything you need for managing endpoints is already there.
What problems is the product solving and how is that benefiting you?
Managing your organizations workstations and servers. It also helps me to manage security and third party patch from microsoft.
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