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Reviews from AWS customer

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814 reviews
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External reviews are not included in the AWS star rating for the product.


    Umesh K.

Single pane full stack Observability

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
AI-driven insights, along with its ability to deliver deep, comprehensive monitoring across the entire technology stack.
What do you dislike about the product?
There’s a steep learning curve because the interface is complex, and the cost is also a concern.
What problems is the product solving and how is that benefiting you?
Monitoring across hybrid IT environments is simplified by unifying network, infrastructure, database, and application performance in a single AI-powered platform. It helps reduce alert fatigue, eliminates tool sprawl, and shortens troubleshooting time, so teams can address issues more proactively and deliver better overall experiences.


    Logistics and Supply Chain

For the price, it covers way more than the competition

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Easy deployment, quick to get up and running
What do you dislike about the product?
Periodically, it runs slow in the Web interface
What problems is the product solving and how is that benefiting you?
basic and medium monitoring challenges


    Information Technology and Services

Easy to work

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
I can use this for a variety of functions, and it’s been really helpful for my day-to-day activities.
What do you dislike about the product?
This module is helpful and very easy to understand and operate
What problems is the product solving and how is that benefiting you?
This is very helpful for various functionalities and in day to day work and tasks.


    Manish P.

SolarWinds DB Observability

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
1. True Full‑Stack Observability on a Single Platform
2. Strong Hybrid & Multi‑Cloud Coverage (Key Differentiator)
3. Powerful AIOps & Intelligent Alerting
4. Deep Database & Application Insight (DBA + DevOps Friendly)
5. Enterprise‑Grade UX & Customizable Dashboards
What do you dislike about the product?
Takes time to generate data and collate.
What problems is the product solving and how is that benefiting you?
Taking decisions as to consolidate


    Banking

service desk tool

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Technology and Automation which is incorporated in toll
What do you dislike about the product?
There is nothing to be disliked in this tool
What problems is the product solving and how is that benefiting you?
Monitoring of Assets


    Jeremy M.

Great observability tool for everyone

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
it you have all the items able to be monitored it replaces the traditional Orion with less flexibility but all SaaS, and good function.
What do you dislike about the product?
Its quite powerful if you have AWS or Azure workloads, when you are all SaaS like me and do not have those and are serverless, its far harder to drive ROI.
What problems is the product solving and how is that benefiting you?
I needed a SaaS observability platform similar to Data dog, New relic etc. Also something more powerful than pingdom.


    Shiva K.

Ease to Use & Configuration Great Unified Visibility & Monitoring Observability and Network (NPM)

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
The ability to provide comprehensive, unified visibility across hybrid and multi-cloud IT environments from a single dashboard.
What do you dislike about the product?
I don’t have dislike but I like that it’s Highly reliable and accurate at all times..
What problems is the product solving and how is that benefiting you?
SolarWinds solves critical IT challenges like visibility across hybrid environments, slow troubleshooting etc


    haribabu v.

Observability made easy by solarwinds

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
unified, full-stack monitoring and management platform designed to provide visibility across modern, distributed IT environments. It represents the evolution of SolarWinds’ traditional monitoring tools (like the legacy Orion platform) into a more integrated, AI-powered ecosystem.
What do you dislike about the product?
Except license cost I didn't see anything dislikely.
What problems is the product solving and how is that benefiting you?
A single, lightweight agent can often collect metrics, logs, and traces, simplifying deployment compared to older, multi-module systems.


    Pank .

Network observability

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
It gives you full visibility across the entire network stack—devices, paths, performance metrics, and dependencies—all in one place. With NetFlow and traffic analytics, it gives both real-time and historical visibility, which is key for capacity planning and troubleshooting.
What do you dislike about the product?
It can feel heavier, more complex, and less “intelligent” than modern cloud-native observability tools—despite being very strong at traditional monitoring, like Dynatrace and manage engine FSO
What problems is the product solving and how is that benefiting you?
Network devices related alerts and reports. Deep traffic and bandwidth analysis , deep SNMP-based device monitoring.


    Computer Software

Observability usage review

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Instead of juggling separate tools for infrastructure, applications, logs, and user experience, it unifies them into a single platform. That means you can trace an issue from a high-level symptom—like a slow application—all the way down to the root cause, whether it’s a database bottleneck, a misconfigured server or a network delay.
What do you dislike about the product?
Although it integrates with many tools, users still report friction when connecting to certain third-party systems or vendor-specific platforms
What problems is the product solving and how is that benefiting you?
You don’t waste time jumping between tools
Faster understanding of “what’s actually happening”
Better decision-making with a single source of truth