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    Dotan Sadka

Centralized threat visibility has improved detection speed and strengthened endpoint protection

  • April 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our company has been using CrowdStrike Falcon for about 2 years. During that time, it has been a great help in detecting and responding to various security threats. We mainly use it for endpoint security management.

CrowdStrike Falcon is used in various ways in our company. It has been especially effective in detecting and blocking unknown malware or ransomware attacks in real time. For example, recently CrowdStrike Falcon immediately detected a phishing link that came in via an employee's email and prevented it from spreading across the entire network. It also plays a big role in monitoring the security status of remote workers' devices and consistently applying security policies.

We have had real experiences with threat detection. At one point, CrowdStrike Falcon's behavioral analysis detected activity in our system that was different from normal patterns and flagged it as suspicious. Investigation revealed that it was part of a new type of APT attack, and fortunately, we were able to block it in the early stage. In that process, I felt that CrowdStrike Falcon's behavior-based detection technology played the biggest role. It would have been difficult to detect using traditional signature-based methods.

What is most valuable?

After that incident, we strengthened our internal response process for phishing attacks. We started to immediately analyze threat information detected by CrowdStrike Falcon and set up additional automated rules to proactively block similar types of attacks. Compared to before we adopted CrowdStrike Falcon, the biggest improvement has been in visibility into security threats and response speed. In the past, we had to manually analyze logs from multiple security solutions, but now we can see all threat information at a glance and respond quickly from a single CrowdStrike Falcon console.

Thanks to CrowdStrike Falcon's cloud-based architecture, deployment and management were very lightweight. With our previous solutions, the agents were heavy and sometimes affected system performance. But we had no such issues with CrowdStrike Falcon. In terms of cost, although there was some initial investment, by consolidating multiple security tools into one and increasing operational efficiency, I feel it is definitely worth the investment in the long term.

CrowdStrike Falcon's greatest strength is its real-time threat detection and response capabilities. In particular, its detection method based on indicators of attack is very effective at blocking even unknown threats. Another big advantage is that because it uses a lightweight agent and a cloud-native approach, it provides strong security without performance degradation.

The integrated threat intelligence feature in CrowdStrike Falcon provides detailed background information on detected threats, the attacker's tactics, and correlations with other attacks, which greatly helps our analysis team quickly understand the severity of threats and respond appropriately. The user interface is intuitive, so new team members took very little time to adapt to CrowdStrike Falcon.

What needs improvement?

CrowdStrike Falcon is a very powerful tool, but at times the high initial adoption cost can be burdensome. To get the maximum benefit, as in our case where we integrate it with other security systems, a certain level of expertise is required, which is somewhat disappointing. Sometimes updates can cause unexpected issues in the system, so rigorous pre-testing is essential, and that is another point of concern.

In the future, I would like to see even smoother integration with other security tools. If more flexible pricing models or SMB-focused packages were introduced so that small and medium-sized businesses can adopt it without too much burden, I think many more organizations could benefit.

For how long have I used the solution?

I have been working in this field for about 5 years. I started as a security engineer and now I mainly handle analysis work.

What do I think about the stability of the solution?

CrowdStrike Falcon's stability is rated very highly. During the period we have used it at our company, we have not experienced any system downtime or unexpected errors caused by security-related stability issues. However, as I mentioned earlier regarding updates, we are always mindful that content configuration updates can potentially cause problems. I believe thorough pre-testing and phased rollout are essential.

What do I think about the scalability of the solution?

We also have experience with scalability. As our company grew and the number of endpoints increased, CrowdStrike Falcon scaled without any issues. Because it is cloud-based, we were able to integrate many devices in real time without installing additional hardware, and we did not notice any performance degradation. We gained confidence that we could maintain stable security even as the organization grew.

How are customer service and support?

I have experience with CrowdStrike's customer support. When we introduced CrowdStrike Falcon, we needed technical support due to integration issues with our existing systems, and the support team responded very quickly and professionally. They understood our special network configuration and provided tailored solutions, which allowed us to resolve the issue quickly. Overall, satisfaction with customer support is quite high.

I would give the customer support service an 8. The professional help was very useful, but occasionally the wait time was longer than expected.

Which solution did I use previously and why did I switch?

We used a few other solutions before adopting CrowdStrike Falcon. We evaluated traditional antivirus programs and other EDR products. The decisive reason we switched to CrowdStrike Falcon was the real-time threat detection capability and overwhelming analysis speed. In particular, CrowdStrike Falcon's behavior-based detection technology was far superior to other products, and the lightweight agent allowed us to strengthen security without worrying about system performance degradation, which was important.

How was the initial setup?

I would like to mention CrowdStrike Falcon's API extensibility. We have integrated CrowdStrike Falcon with our existing Security Information and Event Management system, that is, SIEM, so we can centrally manage and analyze security alerts. This has greatly improved the efficiency of our security operations.

The automation feature that helped the most when integrating with SIEM was the process where a critical alert in CrowdStrike Falcon automatically creates a ticket in the SIEM and sends a notification to the person in charge. This greatly reduced response delays. The difficult part of the integration process was aligning the log formats of the different systems, but thanks to the documentation and support provided by CrowdStrike, we were able to resolve it relatively smoothly.

What was our ROI?

CrowdStrike Falcon has had several positive impacts on our company. First of all, it has greatly reduced the time required to analyze and respond to security threats, allowing team members to focus on more important and strategic security tasks. By preventing actual security breaches, we were able to avoid potential business losses and raise our security level to a higher tier.

Based on our internal analysis, our average threat response time has been reduced by about 30 percent compared to before. The false positive rate, that is, the number of false alarms, has dropped significantly, while the number of valid alerts that the security team actually has to handle has decreased by more than 50 percent. This prevented unnecessary resource waste and allowed us to respond more efficiently to security threats.

We also saw effects in workforce optimization. As the false positive rate decreased and analysis efficiency increased, the security team was able to safely manage more endpoints than before with fewer people. Thanks to that, we could reassign the freed-up staff to other important tasks such as threat hunting and strengthening security policies.

What's my experience with pricing, setup cost, and licensing?

As I mentioned earlier, the initial adoption cost is somewhat high, and there is a certain level of difficulty involved in integrating it with other security systems, which is a drawback. Sometimes unexpected issues can occur after updates, so rigorous pre-testing is essential—this is another aspect I would like to see improved.

In terms of pricing, we use the enterprise bundle, and while the initial cost was somewhat high, considering the wide range of features and the security benefits, we determined that the investment was worthwhile. We contracted licenses based on the number of users, and it was nice that they could be flexibly adjusted to fit our company's size.

Which other solutions did I evaluate?

There were solutions we compared. For example, Microsoft Defender for Endpoint had the advantage of good integration with existing Microsoft environments and was cost-effective. SentinelOne, on the other hand, had excellent AI-based automation, but we felt it consumed a lot of system resources. CrowdStrike Falcon struck the best balance between performance and efficiency, and we gave it the highest score especially in its ability to detect unknown threats.

What other advice do I have?

If I were to advise other companies considering adopting CrowdStrike Falcon, I would say they should not only look at its powerful security features but also thoroughly evaluate whether it fits their current environment and threat profile. In particular, it is essential to develop a thorough integration plan with existing systems and to establish an update management process to ensure stable operations. I would also recommend actively leveraging customer support if needed. My overall review rating for CrowdStrike Falcon is 9.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Dhiren Jethwa

Endpoint security has improved and real-time detection and response reduce false positives

  • April 17, 2026
  • Review from a verified AWS customer

What is our primary use case?

CrowdStrike Falcon's main use case is endpoint security and threat detection, which are the primary purposes for which we are using it.

A day-to-day example of using CrowdStrike Falcon for endpoint security detection occurs when a user downloads suspicious files. The system detects this activity and triggers an alert to the administrator. CrowdStrike Falcon detects abnormal behavior of the system, and an alert is generated in a console. When I log into the console, I can see that some users are trying to access malicious files which are harmful for the organization. The security team isolates the endpoint based on this judgment. We can investigate using process trees and logs in CrowdStrike Falcon. Additionally, USB device control helps sometimes with USB blocking and data access via external storage.

What is most valuable?

The best features CrowdStrike Falcon offers are endpoint detection and response, cloud-native lightweight agent, AI-powered threat detection, threat hunting, and Falcon Overwatch.

The feature I use the most is endpoint detection and response, which you can call EDR. EDR makes the difference in this case because it provides real-time alerts for suspicious activity and full process tree visibility showing what ran, what spawned, and what is happening inside the LAN on the endpoint. It allows for quick investigation of endpoint logins and quick host isolation to stop the spread.

Using CrowdStrike Falcon typically leads to faster threat detection, quicker response, and better visibility across the endpoints. This means I can understand, or an administrator can understand the logs and situation, what is happening with the endpoint, and what suspicious behaviors are occurring inside the endpoints. It has reduced false positives and has a lightweight performance impact, resulting in no heavy use or heavy scans of the agent. User productivity is also increased on the endpoint side.

What needs improvement?

Regarding improvements in reports, when I try to pull a custom report, there are some mismatches, or it does not look professional. I hope CrowdStrike will improve their custom report or inbuilt report to look professional rather than appearing like just adding numbers. Based on the requirement, they should improve their custom reports.

For how long have I used the solution?

I have been using CrowdStrike Falcon for around one year.

What do I think about the stability of the solution?

CrowdStrike Falcon is very stable.

What do I think about the scalability of the solution?

The scalability of CrowdStrike Falcon is very good and very positive.

How are customer service and support?

Customer support is also appreciated as it is very good. I have raised multiple tickets with technical support, and every time I have received a good response from customer support.

Which solution did I use previously and why did I switch?

We did not use any kind of solution previously.

What was our ROI?

Before CrowdStrike Falcon, there were 40 to 50 alerts per day with many antivirus detections and time wasted validating non-issues. When we installed the CrowdStrike Falcon agent on the endpoint, there are now 10 to 15 meaningful alerts that we can work on and isolate the system. There is a 60 to 70 percent reduction in false positives, allowing us to disregard those. Additionally, higher quality behavioral detection based on pattern analysis is justified. The investigation time has been reduced from three to four hours to one to two hours, and per user, we used to take around 10 to 15 minutes, but now with the reduced false positives, we can troubleshoot or inspect users within five minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is very straightforward and negotiable. The license is thoughtful and very fruitful. The licensing is pretty simple, so it has a very good impact with the licensing, setup cost, and pricing with respect to CrowdStrike Falcon.

Money is saved because if a user is receiving spam alerts or spam emails which are damaging the organization's privacy, the number of alerts, data threatening, DLP, data extraction, and everything has been reduced. There is a big impact on the organization's security posture as well as time saved while doing troubleshooting, allowing us to monitor that alert via one single console. The positive impact is significant, and the money saved is a very good effect for the organization.

Which other solutions did I evaluate?

We have not evaluated another option before choosing CrowdStrike Falcon.


    Pavan Ingaleshwar

Improved endpoint visibility has reduced incident response time and strengthens threat investigations

  • April 14, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have been using CrowdStrike Falcon for the past two years. My main use case for CrowdStrike Falcon is endpoint protection, threat protection, and investigating suspicious activities on endpoints in my day-to-day work.

In one case, we received an alert about suspicious PowerShell activities detected on one of the endpoints, and CrowdStrike Falcon detected the issue and generated an alert on our SIM solution as well. We started investigating that endpoint using CrowdStrike Falcon, confirming through the process tree that there was suspicious execution, and we began isolating the endpoint device to prevent further impact. That is how we used CrowdStrike Falcon for monitoring and investigating endpoint devices.

We also use CrowdStrike Falcon for endpoint activities and for responding to malware alerts, which is a significant part of our process.

What is most valuable?

CrowdStrike Falcon offers several features that stand out to me, including a feature called Process Tree visibility, where we can see the entire attack history including how it started, how it initiated the connection, how it ended, and the intentions behind that particular incident. Additionally, it has great threat intelligence data, isolation automation, detailed process visibility, a real-time threat blocking system, and behavioral threat detection that helps in responding to incidents on endpoints. These are the best features I have ever used.

I wish more people knew about the Process Tree visibility feature because it helps to understand the full attack chain quickly, making it a very impactful feature I have ever used.

CrowdStrike Falcon has positively impacted my organization by improving endpoint security. Even if end users are doing something on their endpoints without their knowledge, such as receiving documents from vendors, the endpoints will scan attachments before delivery, and if they are malicious, it will detect them and provide notifications and alerts. It has positively impacted endpoint security and reduced the response time for incidents and alerts.

In my experience, I noticed that the Mean Time To Respond (MTTR) has reduced by around 30 to 40 percent due to faster detection and response achieved by the Falcon agents.

What needs improvement?

CrowdStrike Falcon requires experience and knowledge about tuning, as proper tuning is required. Improvement could focus on this aspect, as well as simplifying the user interface for new users and different department employees, since it sometimes generates a lot of false positives. They should concentrate on this as well.

They can work on better reporting and simplifying the interface to enhance the overall user experience.

CrowdStrike Falcon provides very good visibility into endpoint activity, including process execution and behavior. It is not only useful for the security department; it is beneficial for other departments as well. If something happens, even developers can log into CrowdStrike Falcon to check what is happening with their endpoints. Every tool should be built with this capability in mind, including CrowdStrike Falcon, which could also work on improving user interface design.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable, with no major issues I have faced.

What do I think about the scalability of the solution?

CrowdStrike Falcon is highly scalable.

How are customer service and support?

The customer support is good, and I have reached out to them.

Which solution did I use previously and why did I switch?

We were previously using SentinelOne and Microsoft Defender but switched to CrowdStrike Falcon for better detection capabilities, especially for a client handling numerous attachments and endpoint activities.

What was our ROI?

I have seen a return on investment due to strong detection and faster response capabilities of CrowdStrike Falcon.

What's my experience with pricing, setup cost, and licensing?

The pricing, according to my knowledge, is subscription-based, depending on how many endpoints and modules the organization needs to use.

Which other solutions did I evaluate?

Before choosing CrowdStrike Falcon, we evaluated SentinelOne and Microsoft Defender because we needed better detection and visibility.

What other advice do I have?

My advice for others looking into using CrowdStrike Falcon is to have a clear understanding of how to properly fine-tune and monitor the system to get the full benefits. If they are good at these aspects, they can confidently purchase it and start working towards endpoint protection.

CrowdStrike Falcon is a strong solution with faster responses to endpoint-related incidents and alerts. Overall, it is a very robust solution for organizations dealing with endpoint security, and they can confidently choose CrowdStrike Falcon and make it work effectively. I would rate this product a 9 out of 10.


    Ashutosh Jha

Endpoint protection has blocked ransomware and malware and gives me real-time control

  • March 09, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am using CrowdStrike Falcon because I want to secure my end-user devices.

What is most valuable?

I am using CrowdStrike Falcon because it works on signature-based and signature-less technology, which will prevent me from outside attackers and outside malware.

CrowdStrike Falcon will protect me from ransomware, and after the installation of CrowdStrike Falcon, I get full control on my endpoints and I am secure from outsiders.

CrowdStrike Falcon features are robust and reliable.

There are multiple features including real-time detection, real-time prevention, ATP, and IPS.

CrowdStrike Falcon makes my job easier because it will prevent me from outsider attacks and outsider detection; for example, if I want to stop any types of pen drive block or allow, it will prevent me from that as well.

It will impact my organization positively because if anybody wants to try to hit something, wants to take access, wants to perform CNC attacks, wants to do DOS attacks, CrowdStrike Falcon will protect me regarding real-time protection, PUA detection, scanning, and scheduler scanning.

I have seen on my portal, as the owner, that last week there were some detections about Trojan malware and some detections about CryptoGuard crypto malware. There are many detections, and I have seen that Trojans and malware have been blocked by CrowdStrike Falcon.

What needs improvement?

As of now, CrowdStrike Falcon does not have application control and web control. If CrowdStrike Falcon applies those types of features, it will be more reliable and stronger than any other antivirus or next-gen antivirus in the world or in the industries.

For how long have I used the solution?

I am using CrowdStrike Falcon from last two years.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable right now.

What do I think about the scalability of the solution?

It is good; I can increase it any time.

How are customer service and support?

Customer support is good for CrowdStrike Falcon; they have the best support.

Which solution did I use previously and why did I switch?

I have used Seqrite, but I have switched because Seqrite does not have signature-less technology.

What was our ROI?

CrowdStrike Falcon has saved me money because if any attacker attacks, they can borrow money to decrypt the file, so it is the money saved and time saved.

What's my experience with pricing, setup cost, and licensing?

Pricing, setup cost, and licensing is very good for CrowdStrike Falcon based on what I have seen.

Which other solutions did I evaluate?

I have evaluated Sophos.

What other advice do I have?

As of now, I think CrowdStrike Falcon is better and it is working fine. I rate it 10 out of 10 because it is lightweight, it has real-time detection, and it has the more powerful signature-based and signature-less technology. I can advise others that if there are any opportunities, they should use CrowdStrike Falcon because it is a very lightweight agent with signature-based and signature-less technology. CrowdStrike Falcon has real-time scanning, real-time prevention, and multiple other features. My overall rating for this product is 10 out of 10.


    reviewer2795868

Cloud threat visibility has improved and now supports flexible, low-overhead protection for startups

  • January 10, 2026
  • Review from a verified AWS customer

What is our primary use case?

I use it for cloud workload protection and threat detection in AWS environments.

How has it helped my organization?

The pay-as-you-go model enabled me to deploy quickly from the AWS Marketplace management account.

It scaled protection for workloads without upfront commitments and reduced the initial operational overhead.

It provides real-time visibility into cloud threats, helping stop breaches faster in dynamic AWS setups.

What is most valuable?

I find the seamless AWS integration and single lightweight agent to have minimal performance impact.

The cloud-native SIEM and runtime security leverages threat intelligence for proactive detection.

Flexible billing through AWS is ideal for startups testing security without long-term locks.

What needs improvement?

I believe that AI-powered SOAR workflow suggestions could streamline incident response.

For how long have I used the solution?

I have been using it for 1 month.

Which solution did I use previously and why did I switch?

We are a new startup, so we did not use any previous solutions.

What's my experience with pricing, setup cost, and licensing?

The pay-as-you-go model excels for startups with variable AWS workloads, avoiding large upfront costs and scaling with usage.

Which other solutions did I evaluate?

I evaluated Prisma Cloud, Wiz, and Orca Security alongside native AWS options.

What other advice do I have?

CrowdStrike Falcon for AWS (pay-as-you-go) delivers strong cloud-native protection via AWS Marketplace, which is ideal for startups scaling workloads.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2788083

Proactive threat hunting has improved breach prevention and now provides deeper endpoint visibility

  • December 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I deal with endpoint security, firewall, and XDR solutions. I use Sangfor and work with Trend Micro and CrowdStrike. I use CrowdStrike Falcon for enterprise companies, which is what I typically recommend.

How has it helped my organization?

CrowdStrike Falcon has helped my customers predict and prevent potential breaches because of its proactive approach.

What is most valuable?

The most valuable features in CrowdStrike Falcon are its AI capabilities. The lightweight agent has a positive impact on system performance and visibility through ease of use. I utilize its Threat Graph for threat hunting.

What needs improvement?

To improve my recommendation to a perfect score, I would focus on better selling skills and improved integration with different vendors.

For how long have I used the solution?

I have been working with CrowdStrike Falcon for approximately five years.

Which solution did I use previously and why did I switch?

I have previously worked with a Total Information Management Corporation solution.

Which other solutions did I evaluate?

I work with competitors as well, and there is good competition to Sangfor at the moment.

What other advice do I have?

I have experience with these products from prior use. I work with security vendors and some of my customers use Trend Micro and CrowdStrike as well. My experience has been positive and I have been satisfied. The pricing might be a little expensive, but I find it cost-effective. I do not find CrowdStrike Falcon to be the most expensive when comparing pricing with competitors. I would rate this solution an 8 out of 10.


    Dipak M Gohil

Efficient threat detection and seamless deployment improve overall security

  • September 03, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.

CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.

We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.

What is most valuable?

The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.

CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.

What needs improvement?

I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.

For how long have I used the solution?

We have been using CrowdStrike Falcon for the past seven years.

What do I think about the stability of the solution?

CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.

What do I think about the scalability of the solution?

For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.

How are customer service and support?

Regarding customer support, our experience has been really positive as they are very quick to assist us.

The customer support deserves a rating of ten out of ten.

Which solution did I use previously and why did I switch?

We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.

What was our ROI?

In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.

What's my experience with pricing, setup cost, and licensing?

We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.

Which other solutions did I evaluate?

We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.

What other advice do I have?

In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.

My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.

We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.

I rate CrowdStrike Falcon 9 out of 10.


    Mohamed-Atta

Provides comprehensive threat protection and seamless integration with third-party tools

  • September 02, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.

We use CrowdStrike Falcon internally in our company.

I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.

What is most valuable?

The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.

Protection is the main purpose of CrowdStrike Falcon.

CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.

What needs improvement?

One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.

For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.

For how long have I used the solution?

I have been working with CrowdStrike Falcon for around three years.

What do I think about the stability of the solution?

Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.

What do I think about the scalability of the solution?

I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.

How are customer service and support?

My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.

Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.

Which solution did I use previously and why did I switch?

Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.

Which other solutions did I evaluate?

I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.

What other advice do I have?

Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.

We are using the latest version of CrowdStrike Falcon.

CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.

I integrate CrowdStrike Falcon with third-party tools.

I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.

I am using the lightweight agent.

For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.

I rate CrowdStrike Falcon eight out of ten.


    Sampath Acharya

Single-agent architecture enhances security while minimizing complexity and costs

  • September 02, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use cases for CrowdStrike Falcon from my customers are the lightweight agent, which is very easy to use, and it will protect the complete environment in a single dashboard.

A specific use case from my customers for CrowdStrike Falcon is that the SaaS-based single agent can protect all the platforms.

What is most valuable?

The best features of CrowdStrike Falcon are the single agent and the fact that there is no daily signature update.

There is no daily signature update because it operates as a signatureless solution.

Regarding the lightweight agent, all other solutions have multiple agents, which degrade system performance; however, this single agent has multiple features that increase system performance.

The elimination of on-prem infrastructure through CrowdStrike Falcon's cloud-native architecture has impacted my customers by reducing both cost and complexity, as they are now using the cloud-native solution.

What needs improvement?

I recommend that some deep-dive trainings are required for the NG SIEM, specifically for their next-generation SIEM module, as they need some basic trainings for that.

To clarify, deep-dive trainings are required specifically for the NG SIEM or next-gen SIEM.

For how long have I used the solution?

I have been working with CrowdStrike Falcon for six years.

How are customer service and support?

For technical support, I would rate it as a nine out of ten.

There are no complaints about the support.

How was the initial setup?

It is easy to set up CrowdStrike Falcon.

What was our ROI?

My customers have seen a return on investment with CrowdStrike Falcon.

While I do not have specific details currently available, those who purchased are very happy with the solution.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable when comparing it to other tools.

The license cost is typically per device.

Based on the modules customers purchase, the cost will increase, as they have more than 28 to 32 modules.

What other advice do I have?

The feature called Threat Graph for threat hunting helps in terms of security to predict and prevent breaches by showing how threats are evolving and how we can protect the customer environment, which helps us build better security.

I have integrated CrowdStrike Falcon with existing SIEM solutions and security frameworks.

It helps to streamline incident response processes because it is very easy to integrate with SIEM solutions like IBM QRadar and HPE ArcSight; for the incident response, it helps us correlate with other solutions.

My customers using CrowdStrike Falcon are mainly from all industries, including ITES, finance, marketing, manufacturing, and health.

I recommend that those planning to use CrowdStrike Falcon should migrate from their old traditional antivirus to next-gen antivirus, which will help them protect their environment.

The biggest advantage of this solution for my customers is that it is a single solution that fulfills most of their security concerns while being easy to manage.

I rate CrowdStrike Falcon ten out of ten.


    BambangTrisilo

Seamless management and installation elevate cybersecurity architecture

  • May 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am using CrowdStrike Falcon for laptop, desktop, our server, and VM, including Linux, Windows server, and Linux server.

What is most valuable?

The most beneficial features of CrowdStrike Falcon are that it is easy to install, easy to manage, lightweight, and it can stop breaches.

The impact of CrowdStrike Falcon lightweight agents on system performance and visibility is good, with only one agent required.

Speaking about the utilization of Falcon threat graph for threat hunting, it helps my security team to predict and prevent potential breaches.

Considering that CrowdStrike Falcon is a cloud-native architecture, the elimination of on-premises infrastructure makes cybersecurity maintenance cost and complexity minimal, because we only need to install it and then monitor from the dashboard.

What needs improvement?

In Indonesia for SMB companies, the price is higher than other solutions.

For SMB organizations, the price may be higher than others, which means they have to think twice about it, but for enterprise companies, the cost is not a concern.

I have been using it for about six years and do not have any problems. The pricing is the only issue.

For how long have I used the solution?

I have been using CrowdStrike Falcon since 2019, before the pandemic.

What was my experience with deployment of the solution?

In terms of deployment of CrowdStrike Falcon, it is quite easy and there are no challenges with deployment.

What do I think about the stability of the solution?

As for stability, I would rate it around eight because last year they faced some downtime with around eight thousand computers, but it will improve.

What do I think about the scalability of the solution?

For scalability, I would rate it a nine because they can scale efficiently with many users.

How are customer service and support?

Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner cannot address the issue, we discuss with CrowdStrike directly.

I would rate technical support a nine out of ten.

Which solution did I use previously and why did I switch?

I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.

What was our ROI?

CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.

I am not sure about the exact percentage of money it saves, as I have to calculate the risks, but we are satisfied because CrowdStrike Falcon has stopped breaches and prevented hackers.

Which other solutions did I evaluate?

I used McAfee before CrowdStrike Falcon for the same use case. I switched to CrowdStrike Falcon because McAfee did not have machine learning or AI capabilities at that time.

What other advice do I have?

My rating for CrowdStrike Falcon would be eight points because there are many antivirus competitors. For those who want to use CrowdStrike Falcon, they should be mindful of the higher price compared to others.