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48 AWS reviews

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317 reviews
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    reviewer2817942

Logging and vector search have transformed observability and empowered reliable ai agents

  • April 19, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have been using Elastic Search for the last five years.

I have a couple of use cases. First, I use it for logging purposes and observability logging of our product. In Azure, Elastic Search has good support. Whenever I deploy any application, it automatically detects the application and tags the elastic log with it. This provides proper logging and observability to our application. That is my main use case. Another use case is making AI agents. In AI agents, I use it for vector search. Vector search means whenever I am searching anything in Elastic Search, which is a database, I can perform vector search on whatever I store in the database. Vector search is similarity search. For example, if I ask what are the petrol prices today, it will try to find similar items such as petrol, diesel, or similar things. If I ask about petrol, it will not only search for petrol but can also search for diesel because they are both liquid forms. Elastic Search has this search capability. I take the similarity search and after that add some of my algorithms to create the AI agent using that.

In traditional search, I get some log file and have to manually find information in it. For example, with text search, I type some keyword and manually have to open it in Notepad++ or any other similar tool. With Elastic Search, it is much better. I can search based on date ranges. For example, if I want to check the last one hour of data, I give the time frame and my application data appears there. If I want to search history, such as what happened one week ago with this application, and some customer provided some issue saying that one week back they received this issue, I can search the logs from one week back and go through those logs. Elastic Search has more search criteria. With different search criteria I can search it. I can also search based on context, where if I select the search in that time frame, it will search just before and after some context for me. That is also available in Elastic Search.

Hybrid search can be used programmatically as well. In Elastic Search, there is one user interface where I can provide a lot of things. That is one part of search. Hybrid search means if I want to search programmatically, I can search and get some data from Elastic Search and use it in my application. For example, if I am developing one agent, I definitely have to write some code and search some data using my program in Elastic Search. In that way, hybrid search is very useful. I can directly connect with Elastic Search database where I store all the data and get the data and use it in my application, wherever I want to use it. For example, if I am developing the AI agent, that is fine. If I want to just apply similarity search, I can also use it in my application.

Observability is one part when I am deploying my application. When I deploy my application on the server in Azure, observability comes into the picture. Whenever I deploy my application, I need the log. Logging means observability, how my application is going on, whether I am getting any issues or whether I am getting any exception in the backend. That comes into the observability bucket. That is one use case of observability. The second is whenever I am developing RAG or AI agent. Whenever I am working on RAG, hybrid search comes into the picture, vector search, hybrid search. For security purposes, whenever it is deployed on Azure, it automatically handles security. I have worked with the cloud only, so I cannot tell much about security on this.

Regarding how I use Elastic Search in generative AI, I mostly use it for observability and RAG. Whenever I am deploying or creating the AI agent, I use RAG. Vector similarity search has been very helpful for me. I have different search criteria based on KNN or cosine similarity that I can use to search on Elastic Search database. The second is observability, which is also very good because most people are using Elastic Search because it is easy to use. As I explained before, I can give criteria by providing a date and time, and I can also see the graphs as well. Whenever I deploy the application, I can see usability graphs. It also shows the flow of data. Flow of data means if much data or some more operations are performed in this time frame, that graph will show as darker. I can easily see this because of small user interface presentations that are very good. I find it very useful in observability, log observability, and RAG development and AI agent development.

What is most valuable?

Hybrid search will be valuable.

Elastic Search is easy to use in Azure cloud. Mostly, my full company uses Azure cloud, so it is easy to use. Cost-wise, my company found Elastic Search is good. Cost matters. Based on cost and use cases, I found Elastic Search is good. Even compared to Splunk, Elastic Search has good easy-to-use user interface. Even non-technical people can easily search and easily observe the logs and easily track the applications. With Splunk, I found I have to be a little more technical in that area. There are key-based searches and some criteria that I have to remember. I found that difference between Splunk and Elastic Search.

Support-wise, it is good because I did not get much support work. Mostly my DevOps team handles it, but one or two times I did get support. There is a ticket creation option. Within the available time zone, somebody will be there to support me. Within two to three hours, somebody can help and try to resolve the issue.

What needs improvement?

Elastic Search is not specifically being used for certain purposes. I deploy Elastic Search database on the cloud and use cloud services so that nobody can attack. However, I do not use Elastic Search to resolve attack issues.

The basic main purpose of Elastic Search, as of now, I feel it can do more in the AI area. Sometime I saw that when I am developing RAG and have to generate the embeddings, which I call metadata, sometimes it tries to fail. That durability or issue handling should be improved, but apart from that, I did not find anything as of now. As per my use case, whatever I am using seems pretty good. Apart from that, some definitely improvement will be there. One improvement is that it should be faster. Whenever I am searching any logs, it takes much time. For example, if I open my log in Notepad or a similar tool, I can search the text within a second. With Elastic Search, it takes a little bit of time, ten to fifteen seconds. That can be improved. Sometimes, engineers take time to assign when I create a ticket.

What do I think about the stability of the solution?

Till now, I did not face any issue with the stability and availability of Elastic Search. It is not that the server is down. I faced issues such as some slowness. Whenever heavyweight logging will be there or heavyweight operations are performed, at that time, it will be a little slow. That sometimes also depends on cloud connectivity. Sometimes the cloud is only down, so it is very hard to perform my application better. I did not face any issue related to availability and other things. It is pretty good till now. The slowness is the one part, otherwise it is good.

What do I think about the scalability of the solution?

Definitely, because I have very big applications in my company. It auto-scales up. Whenever I am deploying multiple instances of my application on a server, as I told, no need to give any configurations. For example, if I have five instances of my application I am deploying, automatically it will configure the five Elastic Search logs. Automatically it will create five Elastic Search configurations. Every application will have their own Elastic Search log. Auto-scaling wise, it is pretty good.

How are customer service and support?

Support-wise, it is good because I did not get much support work. Mostly my DevOps team handles it, but one or two times I did get support. There is a ticket creation option. Within the available time zone, somebody will be there to support me. Within two to three hours, somebody can help and try to resolve the issue.

Sometimes, engineers take time to assign when I create a ticket.

Which solution did I use previously and why did I switch?

I used Splunk. I have Splunk. Kibana, I think, merged with Elastic Search. I used Splunk and Kibana before. I am using pure Elastic Search now. For the last four to five years, I have been using pure Elastic Search. Before that, I was using Kibana and Splunk.

How was the initial setup?

I am not aware of licensing and cost because I am not from the DevOps team. From a usability point of view, it is very easy to use and easy to plug with my application. I do not need extra configuration. Whenever I deploy my application on the server, I have to give the path of any observability tool such as Splunk or Kibana. Initially, I have to provide some extra configuration so that my log will appear on Elastic Search or Splunk. But nowadays, whenever I deploy my application, whatever logging I am doing is it will automatically connect with Elastic Search because Elastic Search has the capability to track. Whatever logging I am doing, whether it is SLF logging in Java, or in Python, whatever logging I am doing, basic logging is easily tracked by Elastic Search. No extra configuration is needed. It is just easy to plugin. I just deploy my application, and that is it. Automatically Elastic Search will track my log. No extra configuration is needed. I just have to make sure that I have Elastic Search services in my cloud and it should be enabled. That is all. Otherwise, it is easy to plugin.

What's my experience with pricing, setup cost, and licensing?

Elastic Search is easy to use in Azure cloud. Mostly, my full company uses Azure cloud, so it is easy to use. Cost-wise, my company found Elastic Search is good. Cost matters. Based on cost and use cases, I found Elastic Search is good.

Which other solutions did I evaluate?

Elastic Search is easy to use in Azure cloud. Mostly, my full company uses Azure cloud, so it is easy to use. Cost-wise, my company found Elastic Search is good. Cost matters. Based on cost and use cases, I found Elastic Search is good. Even compared to Splunk, Elastic Search has a good easy-to-use user interface. Even non-technical people can easily search and easily observe the logs and easily track the applications. With Splunk, I found I have to be a little more technical in that area. There are key-based searches and some criteria that I have to remember. I found that difference between Splunk and Elastic Search.

What other advice do I have?

Stack discovery is something I did not use till now. Whenever I am deploying my application on the cloud, and any attacks happen, I have some monitoring services in the cloud. Whenever something happens, if any attack happens to my Elastic Search database, it can happen through log injection. Something attackers can do a direct attack on my Elastic Search database and change some logs. This kind of scenario can come into the picture. I have some monitoring services deployed on the cloud. Whenever outside my company, outside of my company IP is trying to access my database or my data, that time automatically that monitoring alerts will be triggered and it will go to whoever is tagged into the mail. It will go to my higher manager and that mail will go to them. Regarding generative AI and how it will protect, nowadays, what is happening is that if I want to monitor this kind of attack, for that also, cloud is providing GenAI solutions. If this kind of attack comes, how automatically this GenAI resolves my problem, or how it suggests me to resolve the problem. That kind of solution I have already deployed on cloud.

I did not see much or connect with the support people much, but based on my experience, I would rate customer service as a four out of ten.

My overall rating for Elastic Search is eight out of ten.


    Banking

End-to-End Coverage from Ingestion to Observability, ML, SIEM/XDR, and Reporting

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Everything from handling ingestion to observability + ML + SIEM +XDR + reporting
What do you dislike about the product?
it is good and bad in the same time , it is hard to follow all new features at time.
plus if more concret application is added o doc this would be great for better understanding of functialities
What problems is the product solving and how is that benefiting you?
Log & Metric managemnt across Observability/SIEM this is giving the user a clear view on what is going on


    Venkat S.

Best-in-Class Scalability for Centralized Metrics and Logs

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Best and scalable am using at central cluster which pipes the metrics and logs from several other clusters
What do you dislike about the product?
shards /documents runs out of limit more often
What problems is the product solving and how is that benefiting you?
Best tracability and logging


    Meraj Rasool

Search capabilities have handled complex queries quickly and support ongoing hybrid search analysis

  • April 08, 2026
  • Review from a verified AWS customer

What is our primary use case?

I am a customer, and I use Elastic Search to enhance our search capabilities in our applications.

What is most valuable?

Elastic Search has excellent features, particularly its scalability and speed. What I appreciate most about Elastic Search is the ability to handle complex queries efficiently. I assess the relevancy of the search results by comparing it to hybrid search methods, such as vector and text searches, which helps ensure the accuracy of the results.

What needs improvement?

I see that there are areas in Elastic Search that have room for improvement, such as user documentation and onboarding processes.

What do I think about the stability of the solution?

Regarding the stability of Elastic Search, I find it to be quite robust, and I rate it a 9.

How are customer service and support?

Regarding technical support, I would rate it an 8 because they are responsive and helpful.

How was the initial setup?

The deployment took about two weeks, as we needed to ensure everything was configured correctly.

Which other solutions did I evaluate?

I compare Elastic Search with other solutions, such as OpenSearch or Algolia, in terms of features and performance, which are quite impressive.

What other advice do I have?

Elastic Search requires regular maintenance, including updates and patching to keep it running smoothly, and upgrades are straightforward to implement.

I have used Elastic Stream for log investigation, which has been very helpful in diagnosing issues. We have about 50 active users in our organization.


    Abhishek g.

Simplifies Data Management, But Upgrade Challenges

  • April 06, 2026
  • Review provided by G2

What do you like best about the product?
I find managing data in Elasticsearch very easy compared to other databases, as it doesn't require the hectic re-indexing and maintenance that others do. Setting up an ILM policy lets it take care of Elasticsearch growth, and I particularly like the feature that allows managing the hot, warm, and cold phases based on data requirements. The ability to set how data moves from one tier to another and store historical data in snapshots that can be searched from archival is the best feature for me. Also, the initial setup of Elasticsearch was easy, which is a big plus.
What do you dislike about the product?
Elasticsearch upgrade from version to another is always a problem. They don't allow you to jump 2 versions using a rolling upgrade, as any particular version like V1 does not allow you to have any index which was created in V1-2 version.
What problems is the product solving and how is that benefiting you?
I use Elasticsearch for fast search and data archival, storing trading data for 7 years. Managing Elasticsearch is easy with ILM, allowing efficient data tier management without constant re-indexing.


    Ertuğrul D.

Impressive Speed and Powerful Near Real-Time Search with Elasticsearch

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
Elasticsearch delivers impressive search speed and strong performance, even when working with massive datasets. Its near real-time search capability, combined with powerful full-text search features, makes it a key part of our data infrastructure.
What do you dislike about the product?
Elasticsearch can be quite resource-intensive, particularly when it comes to RAM usage. For smaller infrastructure setups, managing JVM heap sizes and making sure the cluster has sufficient memory can quickly become a bit of a headache.
What problems is the product solving and how is that benefiting you?
Elasticsearch solves the problem of searching through massive amounts of unstructured data that traditional SQL databases struggle to handle efficiently. It provides a highly scalable, distributed environment that ensures fast retrieval times.

This benefits me by significantly reducing latency in our application's search feature and providing powerful analytical tools through its aggregation framework. It allows us to monitor logs in real-time and deliver a seamless, Google-like search experience to our end users.


    Bhaskar Kanchi

Dynamic queries have boosted search speed and now support flexible unstructured data storage

  • March 30, 2026
  • Review provided by PeerSpot

What is our primary use case?

As a developer, I use Elastic Search in developing one of my applications, basically integrating the back-end with Elastic Search.

Our main use case for Elastic Search is for Logstash, which is a subset of Elastic Search that allows us to store logs and enables searching between logs with specific keywords in specific time ranges. Apart from that, we have our data stored in an index, and since Elastic Search is a NoSQL database, that's how we store the files in our databases.

The main objective of integrating Elastic Search is to transition from normal SQL databases to have faster searches and dynamic queries built around it, which makes the search much quicker. Since not all data is structured, we also need to handle unstructured data, and that's how Elastic Search has replaced our previous system.

How has it helped my organization?

The positive impact I've seen from using Elastic Search includes replacing conventional databases and being able to store much more unstructured data. In the future, if we need to include data not present in earlier systems, we can implement semantic or flyway changes with Elastic Search in place, allowing us to store unstructured data as is.

What is most valuable?

The most valuable feature of Elastic Search that I appreciate is the dynamic query building and the speed of result fetching, especially since we have an open-source version called OpenSearch that we use in specific places due to the cost of storing data with Elastic Search.

Dynamic query building and result fetching are valuable because there are specific use cases where we need to build queries based on environment variables rather than having a generic query. This dynamic building helps address various business scenarios, especially considering customer product types and flags that may need inclusion or exclusion in the query. It allows me to create one query to accommodate multiple business cases and ensures that user-specific scenarios are included, with results already fetched for each.

What needs improvement?

Elastic Search has many features, including Kibana and Logstash, which we regularly use. However, one downside in our product is cost, as it can be expensive when maintaining multiple shards and indexes. Failures of shards or nodes can occur, and I can mention that cost and the upscaling of nodes or shards are areas needing improvement.

We haven't explored the hybrid search feature of Elastic Search, which combines vector and text searches, yet.

Scalability of Elastic Search presents disadvantages, particularly when handling minimal or production-level data. It manages high volumes of unstructured data well, but during performance tests involving one million requests at once, we encountered issues with shards and nodes not upscaling as needed, leading to crashes and minimal data loss, which isn't typical in real-world scenarios.

For how long have I used the solution?

I have been working with Elastic Search for about 1.5 years.

What do I think about the stability of the solution?

Elastic Search is quite reliable for us, and despite identifying some very minute limitations, we still rely on Elastic Search.

What do I think about the scalability of the solution?

Scalability of Elastic Search presents disadvantages, particularly when handling minimal or production-level data. It manages high volumes of unstructured data well, but during performance tests involving one million requests at once, we encountered issues with shards and nodes not upscaling as needed, leading to crashes and minimal data loss, which isn't typical in real-world scenarios.

How are customer service and support?

I have not communicated with the technical support of Elastic Search at all up to this point.

Which solution did I use previously and why did I switch?

Before Elastic Search, we used Couchbase, which is also a NoSQL database. Initially, it was free software integrated into our applications, but with its commercialization, we explored alternatives and found that Elastic Search would be a better fit than Couchbase.

How was the initial setup?

We conducted some preliminary research to find a potential replacement for Couchbase while searching for NoSQL databases. The good documentation for Elastic Search on various websites helped us conclude that it would be an ideal fit. Although we considered the open-source version known as OpenSearch, we decided to integrate Elastic Search to explore its features, eventually determining it had much more powerful features, such as the Kibana dashboard and Logstash.

What was our ROI?

With respect to performance, we have seen a return on investment from Elastic Search. For example, the API response time has improved significantly, cutting the time down from about one or two minutes to around 50% faster, benefiting our downstream applications.


    Tom Everson

Search through massive message archives in milliseconds and have supported large compliance data

  • March 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

I can describe a few use cases for Elastic Search because in my previous company, we had a message database and needed to implement a search system. We first used Postgres full text search, but it did not work well, so we had to migrate everything into Elastic Search. Elastic Search could better index the data and we could search every document in instant time.

The key differences between Elastic Search and Postgres search, including both pros and cons, are primarily related to indexing speed. In Postgres, the full text search speed is quite noticeable if you have a message document. In Elastic Search, I am not quite certain about when comparing to normal data, but for our use case of searching through message documents, the speed difference is noticeable in Postgres because our documents are very large. Since Elastic Search is primarily built for search, I think it can better search through the document. Our documents were sometimes really large, ranging from 100 megabytes to 200 megabytes per document, so I think Elastic Search handles this much better than Postgres.

What is most valuable?

What I appreciate about Elastic Search is that the best features include the ability to search through very big documents and index and search through them really fast. This is the one thing I value most about Elastic Search.

Regarding stability, I have not had any crashes, downtimes, or performance issues with it. We did have one incident, but it was not from Elastic Search. I think it was an AWS service outage. The downtime was an AWS error, not from Elastic Search.

Concerning scalability, I find it scalable because it is quite scalable right now. We currently have a terabyte of compliance data, and the client can search through that very effectively. We have not experienced any scalability errors so far. I think our compliance data amounts to approximately five or six terabytes of data, which is very large. We can search through that document quite easily, sometimes in 7 milliseconds, sometimes one or two milliseconds. It was quite fast.

What needs improvement?

Apart from the good things, what I would like to see improved or enhanced in Elastic Search is the storage cost. I think the main problem with Elastic Search is that sometimes the storage was quite expensive. We also have a file system in addition to compliance. We have an FDS on our server, and we sometimes want to attach something on top of the FDS and search through every file without having to create a search index dedicatedly.

The missing features or functionalities in Elastic Search that I would like to see included in the future or some functionality that requires enhancement would be the ability to attach to our file system, such as network file system or NFS, or maybe our on-premise NAS server, and then search through everything, whether it is a document, text, or some information from those documents. That may be our primary use case right now, but we do not have that capability. Additionally, I would like to see a better search system so we can locally embed and find through everything.

For how long have I used the solution?

I have been working with Elastic Search for approximately one or two years.

What do I think about the stability of the solution?

Regarding stability, I have not had any crashes, downtimes, or performance issues with it. We did have one incident, but it was not from Elastic Search. I think it was an AWS service outage, not from Elastic Search. The error was an AWS error.

What do I think about the scalability of the solution?

Concerning scalability, I find it scalable because it is quite scalable right now. We currently have a terabyte of compliance data, and the client can search through that very effectively. We do not have any scalability errors so far. I think our compliance data amounts to approximately five or six terabytes of data, which is very large. We can search through that document quite easily, sometimes in 7 milliseconds, sometimes one or two milliseconds. It was quite fast.

How are customer service and support?

I do not know anything about the tech support because I have not escalated any questions to the technical support or customer service teams. We have not talked to anyone.

Which solution did I use previously and why did I switch?

I previously used a different solution for search. The solution I used for the search previously was Postgres full text search.

How was the initial setup?

The initial setup process of Elastic Search was straightforward. I did not face many challenges or complexities except for the fact that we had to extract every document and build a search index. Aside from that, we did not experience much complexity during that time.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing, I think we had to pay AWS approximately 1,000 to 1,200 per month for the overall stack. I am not quite certain about how much Elastic Search costs specifically because I was not in charge of pricing. The overall system cost was approximately 1,200 to 1,500 per month.

I do not find it cost-effective. I am not quite certain. Maybe the client might complain, but I am not certain. We just built out the system.

Which other solutions did I evaluate?

Before choosing Elastic Search, I evaluated other options. At first, we tried to go with Redis search because we really needed fast retrieval, but Redis search was closed source at that time, so we could not go with Redis search. We had to try Elastic Search and it performed quite surprisingly well.

What other advice do I have?

Given my experience with Elastic Search, a piece of advice or recommendation I may share with other organizations considering it is that if you are looking for a simple search, I am not certain whether I would recommend Elastic Search. However, if you are handling message data with a massive amount of data and you need sub-millisecond search time, I think in that scenario Elastic Search outperforms everything. I would give this product a rating of eight out of ten. Especially if you are using SQL to search through the data, Elastic Search really outperforms SQL when you have to search through massive data.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Tahir-Khan

Indexing millions of daily records has been streamlined and search performance meets our needs

  • February 27, 2026
  • Review provided by PeerSpot

What is our primary use case?

Elastic Search use cases for us involve maintaining a huge amount of data per day, around millions of transactions for each record. We are maintaining all this data with Elastic, and Elastic is doing a fantastic job by doing the indexing. The algorithm is very good, enabling us to process the data very fast.

We are conducting searches with Elastic Search because the data volume is too high. With a couple of indexing configurations, we are able to achieve our goal.

What is most valuable?

A good feature of Elastic Search is that they have something called policies, which we can make hot and cold, all related to data retention, and that is what I appreciate the most.

What needs improvement?

From the UI point of view, we are using most probably Kibana, and I think they can do much better than that. That is something they can fine-tune a little bit, and then it will definitely be a good product.

Maintenance in terms of Elastic is that they can improve the UI and UX, and if they fine-tune it a little bit, then it will be much better.

For how long have I used the solution?

I have used Elastic Search for the last two years in my career.

What do I think about the stability of the solution?

So far I haven't noticed any lagging, crashing, or downtime with Elastic Search.

What do I think about the scalability of the solution?

The scalability of Elastic Search is good, and I am satisfied with that as of now, and the performance is good.

How are customer service and support?

I don't think I have ever had to contact technical support.

How was the initial setup?

I find the initial deployment of Elastic Search easy; it is quite straightforward.

Approximately, I am able to deploy Elastic Search within two to three hours for the first time.

What about the implementation team?

To deploy, one or two people will be enough because you need Logstash to be configured to bring the data to Elastic Search for indexing.

Which other solutions did I evaluate?

We tried to implement big data pipelines and all, and we tried to use Spark as well for analytics and data cleaning, but I think Elastic is better in that field. I didn't find anything better than that.


    Rajeev G.

Fast, Scalable Elasticsearch for Quick Log Analysis

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
From our use, Elasticsearch is fast, scalable and provides quick results for querying which makes it very useful for any log analysis
What do you dislike about the product?
Operational cost is increasing
Shard allocation and indexing can be made easier to configure
What problems is the product solving and how is that benefiting you?
We use ELK for log parsing, and with it its ability to respond quickly to queries helps us identify issues and get clues about what’s going wrong much faster.