Vertice SaaS Purchasing
VerticeReviews from AWS customer
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Smooth, Efficient Savings with Outstanding Customer Service
What do you like best about the product?
Value provided, money saved, and customer service!
What do you dislike about the product?
No issues at all, we recently started using vertice within the past year and everything has been smooth and efficient.
What problems is the product solving and how is that benefiting you?
We previously had duplication of different services which has been solved, and the vertice has reduced the bandwidth needed from our team to renew contracts.
Great Account Team That’s Always Willing to Help
What do you like best about the product?
The account team is great to work with and is always willing to help whenever I need it.
What do you dislike about the product?
About half of my renewal workload falls below the Vertice threshold, so Vertice ends up adding an additional workflow. While I can add my self-negotiated vendors to the dashboard, it still requires more process overhead than I need. Also, the time to closure feels very long; even months after I’ve processed a PO, we’re still cleaning up tasks in the platform.
What problems is the product solving and how is that benefiting you?
Vertice has taken over some vendor discussions freeing up my time. I am looking for a new software product and Vertice gave me a short list of candidates to consider with excellent comparison information.
Vertice Delivers Consistent SaaS Savings with Proactive, End-to-End Renewal Support
What do you like best about the product?
Over the past two years, Vertice has been a key partner for us, consistently delivering cost savings of around 13% on average and taking care of SaaS negotiations end to end.
Beyond the savings, they’ve helped us keep a much more organized SaaS stack and gain better visibility into what we have and when renewals are coming up. The platform itself is useful for tracking total spend and savings breakdowns, and the benchmarking data is especially valuable when evaluating vendors and negotiating contracts.
The platform has been improving significantly, which makes the whole process of SaaS management convenient and straightforward.
They are highly supportive and proactive, taking ownership of renewals and making themselves available whenever meetings or input are needed. The relationship is close and collaborative, they came to meet us in person, which was a really nice touch.
Beyond the savings, they’ve helped us keep a much more organized SaaS stack and gain better visibility into what we have and when renewals are coming up. The platform itself is useful for tracking total spend and savings breakdowns, and the benchmarking data is especially valuable when evaluating vendors and negotiating contracts.
The platform has been improving significantly, which makes the whole process of SaaS management convenient and straightforward.
They are highly supportive and proactive, taking ownership of renewals and making themselves available whenever meetings or input are needed. The relationship is close and collaborative, they came to meet us in person, which was a really nice touch.
What do you dislike about the product?
There is some initial effort required to organize and upload the contracts, but onboarding is well supported and manageable.
What problems is the product solving and how is that benefiting you?
From a financial perspective, we are much better informed about pricing, with access to benchmarking data that helps us reduce costs, this is one of the main benefits for us.
It also saves a significant amount of time by removing the need to handle negotiations internally. Many BPOs are very grateful to be able to delegate negotiations to Vertice, and they have shared positive feedback about the results achieved.
It also saves a significant amount of time by removing the need to handle negotiations internally. Many BPOs are very grateful to be able to delegate negotiations to Vertice, and they have shared positive feedback about the results achieved.
Great Renewal Pricing Insights and Smooth, Easy Platform Integration
What do you like best about the product?
We get great pricing on renewals, along with relevant alternative suggestions. We also receive useful information on industry-wide pricing, which helps with decision-making. The integration with the platform was smooth and easy, and the system itself is straightforward to use and understand. Onboarding new team members was fast as well.
What do you dislike about the product?
There is a need to improve the dashboard to cover filtering options that eventually needed to be a CSV export
What problems is the product solving and how is that benefiting you?
It organizes our renewals so they aren’t dependent on a calendar reminder. It also acts like an expert negotiator, filling the gap in negotiation expertise that not all of our employees have.
Great Platform Backed by an Exceptionally Committed Team
What do you like best about the product?
The platform is very good, but it’s the team’s commitment that truly makes the difference.
What do you dislike about the product?
Nothing to report at the moment. We are happy with the service.
What problems is the product solving and how is that benefiting you?
The monitoring of subscription expirations is very effective. In my view, the real added value lies in their expertise in negotiating with a wide range of vendors, as well as the pricing benchmarks they apply.
Like a Second Arm—Always there when you need them
What do you like best about the product?
They’re like a second arm. No question feels silly, and nothing ever seems like too much for them to take on.
What do you dislike about the product?
I don’t have anything but good things to say.
What problems is the product solving and how is that benefiting you?
Massively supporting with a significant volume of onboarding and building bespoke due diligence as and when needed.
Delivering ROI through effective negotiation
What do you like best about the product?
Renewal alerts, auto-renewals, ROI gains.
What do you dislike about the product?
So far, I haven’t identified any negative issues while using it.
What problems is the product solving and how is that benefiting you?
Improves visibility and control of supplier contracts and spend, reducing risk and costs while supporting better renewal decisions and negotiations.
Strong Cost Savings and Fast Turnaround with Vertice
What do you like best about the product?
Vertice has delivered strong results on cost savings across several vendor negotiations — the team consistently comes back with meaningfully better commercial outcomes than we could have achieved independently. The team have been responsive and easy to work with throughout, and the speed of turnaround on active deals has been a genuine differentiator when we're working against renewal deadlines.
What do you dislike about the product?
Nothing significant to flag. Overall, the experience has been consistently positive across the engagements we’ve run, and everything has gone smoothly from one engagement to the next.
What problems is the product solving and how is that benefiting you?
Managing SaaS renewals across a growing stack is time-consuming, and getting the best commercial outcome without dedicated procurement expertise is difficult. Vertice solves both — the team handles vendor negotiations directly, which frees up internal bandwidth, and they consistently secure better pricing than we would have on our own. It has also brought more structure to how we track and manage renewals, which reduces the risk of auto-renewals slipping through at unfavorable terms.
Streamlined Procurement Orchestration and SaaS Spend Management with Vertice
What do you like best about the product?
What stands out most about Vertice is how it brings procurement orchestration, SaaS spend management, and purchasing into a single, streamlined workflow. Instead of juggling multiple tools and manual processes, we’re able to manage vendor requests, approvals, and renewals in one place, which has significantly improved efficiency and visibility across the business.
The Vertice team has been very hands-on, responsive, and knowledgeable, which made implementation smooth and continues to add value as we scale our processes. There’s also a growing layer of intelligence in how they surface insights around spend and optimization opportunities, which has been an added bonus.
The Vertice team has been very hands-on, responsive, and knowledgeable, which made implementation smooth and continues to add value as we scale our processes. There’s also a growing layer of intelligence in how they surface insights around spend and optimization opportunities, which has been an added bonus.
What do you dislike about the product?
While the overall experience has been very positive, there are a few areas where Vertice could continue to improve as the platform matures.
In terms of integrations, while the core functionality fits well within our existing finance and procurement stack, there is still some reliance on manual inputs or workarounds in certain areas. Expanding native integrations and improving data synchronisation would further reduce operational overhead and make the experience more seamless end-to-end.
On the SaaS spend management side, the visibility is strong, but the analytics and reporting layer could be more advanced. For example, deeper insights, more configurable dashboards, and enhanced forecasting capabilities would help drive even more strategic decision-making and ROI tracking.
In terms of integrations, while the core functionality fits well within our existing finance and procurement stack, there is still some reliance on manual inputs or workarounds in certain areas. Expanding native integrations and improving data synchronisation would further reduce operational overhead and make the experience more seamless end-to-end.
On the SaaS spend management side, the visibility is strong, but the analytics and reporting layer could be more advanced. For example, deeper insights, more configurable dashboards, and enhanced forecasting capabilities would help drive even more strategic decision-making and ROI tracking.
What problems is the product solving and how is that benefiting you?
On the SaaS spend management side, we previously had limited visibility into our full vendor landscape and renewal timelines. Vertice has given us a clear, centralised view of all contracts and upcoming renewals, allowing us to act proactively rather than reactively. This has helped us avoid missed renewals, reduce unnecessary spend, and negotiate better commercial terms.
Consolidated IT Spend and Smooth Workflows with Great Onboarding
What do you like best about the product?
One Platform for consolidated IT spend. Workflows helping IT to funnel all purchases and renewals through one process. Support and onboarding has been great.
What do you dislike about the product?
Seems like the platform struggle a bit when multiple users are uploading contracts to Vertice. Some flaws in the AI. Example: Tha AI did not aggregate the total contract commitment for vendors with multiple contracts.
What problems is the product solving and how is that benefiting you?
Vertice helps the IT department capturing IT spend in all departments in our company. Vertice also gives clear overview of cost savings. It is also valuable to get insight in contract renewal dates.
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