Level Access
Level AccessReviews from AWS customer
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Overly complex UX
What do you like best about the product?
Automated scans and ability to review manual evaluations
What do you dislike about the product?
New UX is awful and difficult to find what I am looking for
What problems is the product solving and how is that benefiting you?
Identifying accessibility issues with our software and preparation for a VPAT
Solid information / "play with it to understand it"
What do you like best about the product?
The information provided was in priority order in a few of the reports. This was based on the LA scoring almagation matrix. This helped us determine the quickest way to correct issues and get "the biggest bang for our development buck".
What do you dislike about the product?
The platform itself was not as intuitive as I'd have liked. I was able to determine some things, but had to ask questions on how to find other things. Sometime technology dictates how the interface is set up.
What problems is the product solving and how is that benefiting you?
We used the platform to determine and track 508 Compliance violations our website contained.
Interesting and useful plateform but needs improvement
What do you like best about the product?
Great live consultation
Graphics are present
Graphics are present
What do you dislike about the product?
Difficult platform navigation
Lack of clarity in finding useful information
Exchanges with the team difficult (lack of tools for greater interactivity)
Lack of clarity in finding useful information
Exchanges with the team difficult (lack of tools for greater interactivity)
What problems is the product solving and how is that benefiting you?
Several accessibility problems identified following an audit.
Access assistant review as requested
What do you like best about the product?
Its blue on white design is easy on the eyes
What do you dislike about the product?
Doesn't map warnings/errors to WCAG criteria
What problems is the product solving and how is that benefiting you?
It lints for HTML & aria very well.
Key Accessibility parnter
What do you like best about the product?
The people are responsive and easy to work with. They help us author VPATS and review our site for compliance. They do this in a timely manner and always keep us updated on status.
What do you dislike about the product?
Platform is fine but interact with people more than the tools
What problems is the product solving and how is that benefiting you?
WCAG 2.2 compliance
Sr Project Manager
What do you like best about the product?
Easy to navigate and find information quickly. Graphic representation allow visual progress to present to upper management.
What do you dislike about the product?
Can't really thing of anything that i've come across.
What problems is the product solving and how is that benefiting you?
Evaluation of websites to ensure they are ADA compliant which stops lawsuits.
A platform for your accessibility data needs.
What do you like best about the product?
I like the outlay and ease of using the platform. The platform is useful & helpful for reporting and comparing compliance accessibility data.
What do you dislike about the product?
I don't have a dislike or think there's a least likeful or downside to the platform. My experience had been that if I don't understand a breakdown of data then I can reach out to the LA team. Hopefully it's communicated to the vendor using the platform that the real time real live help is available if needed!
What problems is the product solving and how is that benefiting you?
We use the platform to help analyze and compare digital accessibility data on. Quarterly basis to identify and improve any deficiencies.
Great partnership for all Accessibility needs
What do you like best about the product?
The Customer support team is terrific and responsive. Inquiries or request support tickets are responded to promptly with estimates expected turnaround. The platform offers a variety of ways to identify Accessibility findings and strategies to address them. When the finding comments are not enough, the team is available for additional technical support via meetings. I can use the platform at any time as needed to run scans or reference previous scans. The system ha an easy integration into Jira.
What do you dislike about the product?
The platform can be a bit frustrating because of the many ways to view a product. Also, updates to the platform are frequent and not always intuitive.
What problems is the product solving and how is that benefiting you?
Level Access Accessibility Platform identifies findings on scans for existing sites and new implementation of pages. The scan can be reviewed by page or rule and a variety of other ways to identify how best to tackle the findings.
Excellent Service and Relationship
What do you like best about the product?
The platform is very intuitive and clearly presents the information we need to identify open items and how to remediate them. It is also rich in features that we can use to educate ourselves throughout the design and development process, and to review our interfaces and reports through the automated tools and from feedback provided by the evaluation team at Level Access. The client relationship team is also very responsive and engaged to help us guide us through the evaluation process.
The platform's GUI in itself is an example of what a GUI should strive for when aiming for ADA compliance.
The platform's GUI in itself is an example of what a GUI should strive for when aiming for ADA compliance.
What do you dislike about the product?
Not quite a dislike but more a suggestion to improve the GUI user experience. When moving the mouse cursor over some of the content, the cursor changes to indicate the object can be interacted with (e.g. hyperlink, tooltip). However, nothing happens and when inspecting the object there is no hyperlink or other action to be expected from what I can see.
What problems is the product solving and how is that benefiting you?
Compliance with ADA guidelines for user interfaces. Contracting Level Access allows us to use their evaluation expertise and allows our internal teams to focus on remediation.
An inclusive digital experience
What do you like best about the product?
Level access helped us in providing knowledge and experience on the accessibility journey which helped us in meeting the compliance.
What do you dislike about the product?
While it is one of the leading platforms and very efficient but expensive, it would be useful if it had monitoring enabled for sites behind a firewall as well
What problems is the product solving and how is that benefiting you?
It is solving us to meet compliance and inturn enabling us to be inclusive
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