Level Access
Level AccessReviews from AWS customer
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great product and support for accessibility initiatives
What do you like best about the product?
Centralized platform to organize and perform all company WCAG / Accessibility audits and testing.
What do you dislike about the product?
Large learning curve, that can be intimidating for some developers and testers. Requires some internal experts (SMEs) to manage and train others.
What problems is the product solving and how is that benefiting you?
Able to perform automated WCAG scans of digital assets. Take Accessibility courses / training in the University section.
Excellent application for tracking your accessibility progress
What do you like best about the product?
The AMP platform was critical for WorkSpan to achieve our WCAG compliance and get to a point where we were confident in writing a VPAT for our product. AMP kept the violations and requirements nicely coordinated into sections that matched what would be called out in the VPAT.
What do you dislike about the product?
It takes awhile to completely understand how everything is organized. Some of that came from our lack of expertise on accessibility and how the WCAG sections are written. Once we got a handle on that, it became a very powerful tool.
What problems is the product solving and how is that benefiting you?
AMP helped us organize and develop a plan of attack on how to achieve our accessibility goals with our products. We would have not been as successful in developing a strategy around accessibility and what areas to go after first without AMP.
Excellent service from Level Access - Highly recommend AMP
What do you like best about the product?
The AMP software and the Level Access team behind the solution are a powerful combination. As a business leader responsible for a public-facing and client-facing website, I am continually impressed with the value that this solution has brought to my organization. From the planning and implementation effort, to the innovative and can-do attitude of the Level Access staff – our experience has been a home run. This solution and the on-going audit review of my program helps ensure that we are meeting WCAG standards and most importantly helps our customers have the right experience every time they access our website.
What do you dislike about the product?
There is nothing significant noted here.
What problems is the product solving and how is that benefiting you?
Making our website fully accessible to our customers, which is especially important because it allows them to fulfill a transaction needed to conduct business with our organization.
Recommendations to others considering the product:
The AMP software and the Level Access team behind the solution are a powerful combination. As a business leader responsible for a public-facing and client-facing website, I am continually impressed with the value that this solution has brought to my organization. From the planning and implementation effort, to the innovative and can-do attitude of the Level Access staff – our experience has been a homerun. This solution and the on-going audit review of my program helps ensure that we are meeting WCAG standards and most importantly helps our customers have the right experience every time they access our website.
Robust application and helpful information!
What do you like best about the product?
I thought the AccessAssistant plug-in differentiate AMP and LevelAccess from any accessibility tools/partners I have worked with in the past. It's been a simple and easily learned tool by my on-shore and off-shore development teams. This was a pleasant surprise for me as a Project manager of a team working remote! To be more specific about the the plug-in, I love the highlight feature that shows on the web page when you run an additional test! Really helpful for my QA team when opening tickets for my dev team to look at!
What do you dislike about the product?
This may be to my own fault however I wish there was an easy way to integrate with JIRA. This is specific and more of a custom request but would be nice! This may exist I just may not understand the process to integrate :)
What problems is the product solving and how is that benefiting you?
LevelAccess has certainly given my team the autonomy to learn as much or as little as we want as it pertains to accessibility. There's a large amount of information given when the site was audited in each individual violation. This gave my team a plethora of information along with best practices that we've been able to carry into each new enhancement to our site.
Easy to use and navigate through
What do you like best about the product?
User interface is simple and intuitive yet there are a lot of details and examples provided in the audits making it easy to understand and correct the items in question. The tool allows effective ways of sorting and filtering items to identify or select a particular page or module.
What do you dislike about the product?
There is nothing I particularly dislike.
What problems is the product solving and how is that benefiting you?
We are testing our company pages in terms of Accessibility and solving the problems encountered and reported by the tool.
AMP Platform & Level Access Team
What do you like best about the product?
The AMP platform is relatively easy to navigate and you can set up custom organizations and assets to allow your individual teams to run accessibility audits. The Level Access training sessions are excellent and the platform allows you to easily run tests across all of your web applications. The report clearly lists the issues and breaks them down by severity and occurrence and shows you how to remediate them. The Level Access team is great to work with and they are very passionate about what they do.
What do you dislike about the product?
While the AMP platform does have JIRA integration, currently for a developer to add the "Bug Tracking Issues" to their report view you have to be an Org Admin. Since we work with a lot of outside vendors we won't want to be giving Org Admin access privileges to everyone. This appears to be on the AMP roadmap but no timing has been shared yet.
What problems is the product solving and how is that benefiting you?
We are working to bring all of our web application up to compliance with the latest WCAG standards and guidelines. It's very important that our sites are compliant since we are a mobility company. We have started to see good progress and results in our engagement with Level Access so far.
Reliable Accessibility Tool
What do you like best about the product?
Level Access AMP is a practical, intuitive platform for accessibility testing across multiple web browser applications. The dashboard gives a good overview of a prioritized list of issues and possible resolutions. The option to export the reports to Excel comes particularly handy.
What do you dislike about the product?
Nothing comes to mind. The AMP platform meets all our current organizational goals.
What problems is the product solving and how is that benefiting you?
Website accessibility issues
Support and Technology
What do you like best about the product?
AMP is a great platform for monitoring all of your ADA compliance needs. I love that you can load your website into it and run analytics, track progress and see what you need to do in order to meet ADA standards. Most importantly, the team at Level Access is accessible, knowledgeable and helpful.
What do you dislike about the product?
Some parts of AMP can be difficult to learn. There is a curve but once you learn it, it is easy to manage.
What problems is the product solving and how is that benefiting you?
We are solving the issue of managing ADA compliance for over 150 websites that our company uses. This platform makes it easy to manage those audits and remediation efforts to bring all to ADA compliance.
Effective, User friendly, Easy to manage Accessibility Platform.
What do you like best about the product?
Having used similar purpose accessibility monitoring platforms in the past, AMP has the easiest to use and to understand user interface. This is especially important when you have to train your colleagues in using AMP. Another great feature AMP offers is their training platform, Access University. The Level Access team we worked with was extremely helpful. They were there to assist every step of the way making the process of setting up AMP a great experience.
What do you dislike about the product?
So far have not found anything to dislike yet.
What problems is the product solving and how is that benefiting you?
We are using AMP to monitor and scan the accessibility of our entire website presence. The analytics portion of the tool allows us to prioritize which websites need more attention.
Useful tool to meet accessibility criteria
What do you like best about the product?
` Ability to create tracking for recurring accessibility issues
` References to WCAG to validate accessibility bugs
` Reports are quickly generated
` Code for test automation (which I haven't used yet but definitely an asset)
` References to WCAG to validate accessibility bugs
` Reports are quickly generated
` Code for test automation (which I haven't used yet but definitely an asset)
What do you dislike about the product?
` Not very intuitive, one really needs a detailed walkthrough and ongoing support before getting the ropes of the tool
` May generate multiple reports for instances of the same bug, so one really needs to clean it up before sending
` May generate multiple reports for instances of the same bug, so one really needs to clean it up before sending
What problems is the product solving and how is that benefiting you?
It helps us achieve our mandate of supporting AODA (Accessibility for Ontarians with Disability Act)
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