Level Access
Level AccessReviews from AWS customer
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Working with Essential Accessibility re: ADA compliance for website
What do you like best about the product?
The organization is vested in helping us as their client, they make great efforts to ensure that our needs are met and issues understood. Good service. I don't know how they compare to competitors.
What do you dislike about the product?
The tool used for reports, scans, and a central repository is OK but has some room to evolve and improve to help keep things a bit more organized and easier to digest.
What problems is the product solving and how is that benefiting you?
Identify and priroritizing issues for resolution - both via manual review and automated scans
learning about ADA via webinars from Essential.
Understanding the strategic importance of ADA, not just the tactical.
learning about ADA via webinars from Essential.
Understanding the strategic importance of ADA, not just the tactical.
Great to work with and support is there every step of the way
What do you like best about the product?
You have a personal success manager that will go over everything with you. Everything is explained to you as you go along thru the process.
What do you dislike about the product?
Nothing! You can setup meetings, and there is a lot to do, but they are there to help.
What problems is the product solving and how is that benefiting you?
Used other accessibility products and eSSENTIAL goes above and beyond.
eSSENTIAL a key vendor in our Accessibility journey
What do you like best about the product?
Depth of knowledge in the area of digital accessibility, responsiveness to questions, flexibility when working with dynamic projects and their eagerness to provide proactive tools and knowledge to have us build accessibility into our development process.
What do you dislike about the product?
I have encountered no downsides in our relationship with eSSENTIAL.
What problems is the product solving and how is that benefiting you?
We are working with eSSENTIAL Accessibility to ensure our digital properties provide ease of use to those with special needs and disabilities.
Can't say enough about eSSENTIAL Accessibility
What do you like best about the product?
Their partnership, from the beginning eA worked to augment our team, support our efforts and find new ways to inform staff about the importance of accessibility. They've stood out above the rest in the way they really take time to care about the people inside, and around the organization.
What do you dislike about the product?
I don't know that there's been a downside. I think it is important to have an expectation of what you want out of the engagement, to provide direction, and I could see if our team didn't approach with a plan of action it may have been difficult to find direction. But that's not any problem from their end.
What problems is the product solving and how is that benefiting you?
Through eA, we've been able to make our websites more accessible, and change mindsets around the importance and actions to create accessibly. We have been able to remediate non-compliant assets with them, and found that through working with them as a partner our design functions have improved greatly.
Essential Accessibility for AODA
What do you like best about the product?
They have the tools we need in order to comply with AODA. We use their services for external websites and apps as well as internal intranets and apps.
What do you dislike about the product?
I haven't run into anything that I dislike
What problems is the product solving and how is that benefiting you?
We are ensuring our Applications and websites meet AODA compliance. With EA we can meet our legal requirements.
We <3 our eSSENTIAL Accessibility Team
What do you like best about the product?
eSSENTIAL Accessibility is responsive, informative & accountable. We've found their expertise and insights useful & easy-to-navigate. The eA dashboard is extremely helpful & user-friendly as well.
What do you dislike about the product?
Honestly, we've no qualms about our relationship with eA to date. If anything, it's generally difficult to navigate the complexities and terminology of ADA compliance, but the eA team does their best to make this digestible for our team.
What problems is the product solving and how is that benefiting you?
We use eA to proactively identify and manage ADA compliance issues. We rely on their automated and manual assessments to improve *all* users' experience with our website.
Knowledgeable, Responsive, and Professional Team
What do you like best about the product?
The team has been accommodating and timely in their support and communication.
What do you dislike about the product?
The remediation process has been challenging at times - redirection of working with support and not our dedicated team has caused confusion and delays.
What problems is the product solving and how is that benefiting you?
Small issues with our system and our interpretation of accessibility standards
Great AMP UX Experience!
What do you like best about the product?
Level Access maintains an easy and straightforward UX experience that is interactive and is transparent in terms of displaying key metrics of the audit of a given platform.
What do you dislike about the product?
There are few downsides to using AMP. The only aspect that is a momentary obstacle is logging into the application for the first time; a user will likely need a brief orientation of the various functionalities of AMP before the user can proceed with full utilization.
What problems is the product solving and how is that benefiting you?
We are looking to improve our accessibility issues stemming from the WCAG of our company's platform.
Recommendations to others considering the product:
N/A
Very well received by leaders needing to understand what their compliance level is.
What do you like best about the product?
viewing the scores and what the specific areas that need remediation are. the ability for product teams to prioritize what to work on based on severity is extremely helpful and significantly reduces the support time needed from my team
What do you dislike about the product?
users cant just jump in to use without some sort of training
What problems is the product solving and how is that benefiting you?
we're attempting to reach level of compliance with WCAG to meet a settlement term as well as to understand where the gaps of additional products are in reaching compliance. the ability to report scores has been instrumental in providing a level of understanding to senior leadership. product team leaders are able to use this to plan work and address specific issues. its also important for teams to be self serving and this tool allows teams to make informed decisions
A cost effective essential service that mitigates a significant risk to your business.
What do you like best about the product?
AMP provides a snapshot of your level of compliance.
What do you dislike about the product?
It takes a while to fully understand the supporting information.
What problems is the product solving and how is that benefiting you?
I found that it was useful in monitoring progress at a high level.
Recommendations to others considering the product:
Get an indepth tutorial on how to use/navigate through AMP and understand what the content means.
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