Level Access
Level AccessReviews from AWS customer
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Great for check accessibility compliance
What do you like best about the product?
I like having the ability to check particular portions of our site individually. Particularly ARIA rules. I liked being able to run as many reports as you wanted.
What do you dislike about the product?
I found it somewhat confusing at times to figure out what the actual issue was with my sites. Most errors or issues were very straightforward, but some required deep digging.
What problems is the product solving and how is that benefiting you?
Level Access AMP is helping us solve problems with accessibility compliance. The benefit we have realized is we're more in keeping with accessibility standards.
Level access really knows what they are doing
What do you like best about the product?
I really like the way their teams come together to help. We have been fortunate enough to get prompt replies to all our questions and they helped us reach our target of getting the website fully accessible.
What do you dislike about the product?
Mainly the price. If they can provide or build a plan for a smaller website, it would be a great help.
What problems is the product solving and how is that benefiting you?
Level Access helped us to make our website accessible even though the code was old. Their prompt suggestion helped us to achieve what we set out to do.
PriceSpider Collaboration
What do you like best about the product?
Level Access has been excellent on scheduling bi-weekly and monthly updates to our team. They've provided us insight on how they manage our workload, debug our issues, as well as provide steps for our own team to help create solutions.
What do you dislike about the product?
I would like to have their training videos recorded into a repository so that our team could access their knowledge base. It's very difficult to take time out of our work schedule to attend their training sessions.
What problems is the product solving and how is that benefiting you?
At the moment we utilize Level Access's ADA compliance knowledge to help grow our own technology to future proof our products.
Review
What do you like best about the product?
the platform is very easy to navigate...
What do you dislike about the product?
there should be more options on automating the scans
What problems is the product solving and how is that benefiting you?
run AA compliancy related scans
Manager, Technology Planning and Administration
What do you like best about the product?
For our organization I love the online portal where I can see progress of our remediation efforts.
What do you dislike about the product?
The reporting is not as robust as I would like but we are working around it.
What problems is the product solving and how is that benefiting you?
We are ensuring our customers and members are able to access our digital assets with ease. The benefits are that our customers and members will have a great experience regardless of any handicap.
Accessibility made easy
What do you like best about the product?
The best part of Essential Accessibility is just how comprehensive their reviews and recommendations are. Instead of simply being delivered a list of issues to tackle, EA provided us with extremely clear and well-documented recommendations on exactly how to complete remediation. It made my job as a product manager a lot easier. A close second is EA's extremely responsive, smart, and friendly team. I've felt supported at every step of our relationship.
What do you dislike about the product?
It's hard to find anything to dislike. The only item I could point to has been solved. When we first began work with Essential Accessibility, I had to manually migrate tasks over from their platform to our project management tool: Jira. However, EA now has a full integration that makes porting over tickets a cinch.
What problems is the product solving and how is that benefiting you?
We are working with Essential Accessibility to solve accessibility challenges on our Web and Native Mobile products. By working with EA, we've been able to identify issues and implement solutions. We would never have been able to replicate internally the expertise and comprehensive testing program that EA brings to the table. EA has allowed us to dramatically improve our user experience for folks of all abilities while teaching us lessons we can take away for future features.
Recommendations to others considering the product:
There are a lot of accessibility vendors out there. I would recommend ensuring that the company you go with has human reviewers in addition to automated testing schemes. In my experience, the difference is enormous and can make or break having a comprehensive remediation program.
Easy & very user friendly.
What do you like best about the product?
For newcomers who are learning accessibility testing, this tool is convenient & easy to consolidate & review all accessability issues.
Easy to communicate & triage the issues with Dev team as the issues are consolidated with severity & priority in the report.
Easy to communicate & triage the issues with Dev team as the issues are consolidated with severity & priority in the report.
What do you dislike about the product?
"Need review " issues & any color contrast issues are not listed along with "Confirmed violations" in the AMP reporting.Nice to have a way to filter out the issues based on seveity.
What problems is the product solving and how is that benefiting you?
Our team is leveraging generating AMP reports to track any accessibility violations in the application.
As our application went through a web redesign, it helped the Dev team to address all confirmed violations quickly.
As our application went through a web redesign, it helped the Dev team to address all confirmed violations quickly.
System of Record and User Friendly
What do you like best about the product?
Highly customizable, Easy to understand. Outstanding dashboards from where you can drill down into Assets, Violations and Recommendations
What do you dislike about the product?
It is a very powerful tool where it provides several alternaties as recommendatios to each violation. Would be good to rank them by priority
What problems is the product solving and how is that benefiting you?
We use AMP for our internal audits on digital accessability and it is helping us in maintaining the record and in publishing VPAT for customers
Level Access Team Responsive Support
What do you like best about the product?
The Level Access team has been highly responsive to our requests for their subject matter expertise support.
What do you dislike about the product?
We do not have any dislikes of the Level Access Team.
What problems is the product solving and how is that benefiting you?
We leverage the Level Access Team capabilities to support us along our accessibility journey.
Recommendations to others considering the product:
No recommendations at this time
Ada Compliance for Ecommerce Platform
What do you like best about the product?
- Issue categories with a good document which help to fix that issue
- Score meter
- Request support
- Score meter
- Request support
What do you dislike about the product?
There are a few things I dislike which has been solved.
Example - ref links provided in each issues list are not clickable, and we need to copy and paste. But now it is available.
And very impressed by how seriously they look for user experience.
Example - ref links provided in each issues list are not clickable, and we need to copy and paste. But now it is available.
And very impressed by how seriously they look for user experience.
What problems is the product solving and how is that benefiting you?
Disabilities act issues, trying to make the disabilities friendly website.
Benefits - this year, somebody tried to sue us two times, but EA helped us gather the evidence and help to prove to us we are a11y website.
Benefits - this year, somebody tried to sue us two times, but EA helped us gather the evidence and help to prove to us we are a11y website.
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