Air Inc
Air Labs, IncReviews from AWS customer
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Auto-Tagging is great
What do you like best about the product?
Air has excellent auto-tagging and the ability to manually add tags, which saves a lot of time in searching for the right image.
What do you dislike about the product?
If you have specialty topics/subjects in your photos, the software will have a hard time coming up with relevant tags for them. So you will need to do more work on your end to add tags.
What problems is the product solving and how is that benefiting you?
Keeping track of files and edited versions can be a mess. The AI auto-tag features and folders within Air make it easier.
The best repository for handling and maintaining any creative files
What do you like best about the product?
The ease of use, once we got our account set up and all of our digital assets connected, we've been able to create boards and share files that clients and prospects can download directly from. The tagging features and ability to organize and share things with the same tags has also made organization improvements so we always ensure that the most current version of a file is available for our customers.
What do you dislike about the product?
Having the ability to use AI to tag images and videos would be next level, also being able to integrate and have the hosted files be used in other areas that we require them on such as eComm websites.
What problems is the product solving and how is that benefiting you?
We needed a location that would allow our files to be store in the cloud and then be able to share links for viewing and downloading.
Great for asset management and sharing
What do you like best about the product?
User Experience / Ease of Use, sharing capabilities, filtering, search capabilities, great customer suppor
What do you dislike about the product?
Integrations with other programs eg. project management
What problems is the product solving and how is that benefiting you?
We are all using different drives and have remote workers/agencies - this allows us to keep one source of truth in a central place and share.
Perfect for managing your digital assets
What do you like best about the product?
Air is a great tool to manage digital assests. I use it across multipule brands I work with seamlessly. Air is easy to learn and easy to use. Would recommend to anyone who is in the market for a asset managment tool.
What do you dislike about the product?
Wish is had a Workflow feature to use for proofing and job management.
What problems is the product solving and how is that benefiting you?
Air helps me manage assets for different brands and share final assets once completed.
Easy Content Organization System
What do you like best about the product?
It is really easy to use. I can be as detailed as I want with my tags for pictures, which makes the content easy to find
What do you dislike about the product?
One thing I dislike is that I have to enter the tags on every picture manually, so when there are more than 40,000 pictures, it's time-consuming since the tags are particular to cans names and colors
What problems is the product solving and how is that benefiting you?
making our content easy to find by using the tags. We can get very specific and we love that
Surprisingly Powerful Bang for Buck
What do you like best about the product?
Given that the basic level is free, there are a lot of great, useful features that similar platforms charge enormous amounts of money for. It's easy to batch upload, tag and share and my team found the basic layout to be user friendly and easy to navigate.
What do you dislike about the product?
I am struggling with sharing collections of photos without having to duplicate them to an entirely new board. I want to be able to select a variety of photos from various boards and share them externally without having to duplicate them or share the entire boards. There may be a solution to this, but I haven't quite figured it out just yet. Regardless, I am hopeful that it's meeting expectations in other areas.
What problems is the product solving and how is that benefiting you?
Centralization of our assets.
AIR Digital Asset Management System - Quick & User Friendly. Avoid those awkward "kick-off calls".
What do you like best about the product?
I recently had the pleasure of using the AIR Digital Asset Management system, which has exceeded my expectations in several ways.
Ease of Use:
One of the standout features of AIR is its user-friendly interface. As someone who deals with digital assets regularly, I found the system to be intuitive and easy to navigate. The learning curve was minimal, allowing me to quickly adapt to the platform and start managing my digital assets efficiently.
Customer Service:
The customer service provided by the AIR team is truly commendable. They were friendly and helpful during my initial interactions and went above and beyond by following up a few days later. This proactive approach demonstrated their commitment to ensuring user satisfaction and addressing potential questions or concerns.
Follow-up Support:
I was particularly impressed when the customer service team contacted me a few days after my initial system use. They wanted to check if I had any questions or needed further assistance. This level of attentiveness is rare and greatly appreciated, as it shows that AIR values its users and is dedicated to ongoing support.
Overall Experience:
The combination of an easy-to-use interface and exceptional customer service makes the AIR Digital Asset Management system a top-notch solution for anyone looking to streamline their digital asset management processes. The team behind AIR clearly has put a lot of thought into both the product and the user experience.
In conclusion, I highly recommend the AIR Digital Asset Management system to individuals and businesses alike. Its user-friendly design and outstanding customer support make it a valuable tool for efficiently managing digital assets. The AIR team's commitment to user satisfaction sets them apart in the digital asset management landscape.
Ease of Use:
One of the standout features of AIR is its user-friendly interface. As someone who deals with digital assets regularly, I found the system to be intuitive and easy to navigate. The learning curve was minimal, allowing me to quickly adapt to the platform and start managing my digital assets efficiently.
Customer Service:
The customer service provided by the AIR team is truly commendable. They were friendly and helpful during my initial interactions and went above and beyond by following up a few days later. This proactive approach demonstrated their commitment to ensuring user satisfaction and addressing potential questions or concerns.
Follow-up Support:
I was particularly impressed when the customer service team contacted me a few days after my initial system use. They wanted to check if I had any questions or needed further assistance. This level of attentiveness is rare and greatly appreciated, as it shows that AIR values its users and is dedicated to ongoing support.
Overall Experience:
The combination of an easy-to-use interface and exceptional customer service makes the AIR Digital Asset Management system a top-notch solution for anyone looking to streamline their digital asset management processes. The team behind AIR clearly has put a lot of thought into both the product and the user experience.
In conclusion, I highly recommend the AIR Digital Asset Management system to individuals and businesses alike. Its user-friendly design and outstanding customer support make it a valuable tool for efficiently managing digital assets. The AIR team's commitment to user satisfaction sets them apart in the digital asset management landscape.
What do you dislike about the product?
One of the main drawbacks of AIR is its rigid approach to customization. Users looking to tailor the platform to their needs may be hitting roadblocks. The system's one-size-fits-all approach can be restrictive, especially for businesses with unique workflows or specific industry requirements.
What problems is the product solving and how is that benefiting you?
We use AIR to share approved assets among our team members and our dealer network.
Very Intuitive & Flexible
What do you like best about the product?
The ease of use. Within 15 minutes I can explain the platfrom to a new team member and they are up and running.
What do you dislike about the product?
The main item that I would like to see is facial recognition, but my understanding is that the feature is in the pipeline.
What problems is the product solving and how is that benefiting you?
We were scattered in how we organized our visual assets (between individual hard drives, One Drives, etc...) but Air let us easily roll a single platform that everyone likes. And the link sharing makes it easy to share assets with the outside world.
Easy Onboarding and Flexible Plan with Air
What do you like best about the product?
I appreciate Air's ease of use, making onboarding and setup a breeze without requiring complicated processes. The search functionality is robust, aiding in quickly finding resources. Its cloud-based structure is ideal for our remote work setup, allowing seamless collaboration and user management from anywhere. Air provides significant storage options and is cost-effective, proving more affordable than other solutions. I love how it integrates smoothly with tools like Adobe Creative Suite and Figma. The flexibility in licensing, such as monthly plans, without long-term commitments is a big plus.
What do you dislike about the product?
I would really appreciate it if SSO could be included in our plan because we are very focused on security. Currently, while the Google sign-on is good, it doesn't fully meet our security requirements.
What problems is the product solving and how is that benefiting you?
I find Air simplifies our remote collaboration with easy access and asset management, enhancing cross-functional work. Its cloud-based platform resolves infrastructure limits, and it offers cost-effective solutions with secure permission control and seamless onboarding.
Creative Necessity
What do you like best about the product?
Every team has access to critical creative which eliminates pinch points during product launches and campaigns. It is easy for management to organize folders, share access, and keep everybody in the loop.
What do you dislike about the product?
If you don't start by organizing your assets, it can be easy to lose them once your account grows.
What problems is the product solving and how is that benefiting you?
Air is allowing the creative team to disseminate assets to multiple channels with ease.
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