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Seamless ERP-to-CRM Connection with Exceptional Service
What do you like best about the product?
The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely. Notably, Felix and Ricky really stood out for their exceptional service. I recommend Commercient for their ability to seamlessly connect your ERP to CRM and vice versa.
What do you dislike about the product?
Not an amazing UX / UI in the customer portal
What problems is the product solving and how is that benefiting you?
Helped us connect erp to crm
Flawless Sage-to-HubSpot Sync Backed by Dedicated Support
What do you like best about the product?
The accuracy with which the data syncs between Sage and Hubspot is spot on! Customer service is great and once it's set up, you can basically set it and forget it.
What do you dislike about the product?
The onboarding was extensive and requires a good bit of time to perfect it but worth the effort.
What problems is the product solving and how is that benefiting you?
I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from Daniel, Cliezl, Heath, and Lorenzo. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results.
Easy, Streamlined Experience
What do you like best about the product?
I like how easy and streamlined it is to use.
What do you dislike about the product?
I dont like how long the implementation takes.
What problems is the product solving and how is that benefiting you?
Sage has significantly streamlined our workflow by eliminating the need for manual entry of pricing details, which has notably increased our productivity by 32% across all teams at Shepherd.
Seamless Daily Sync with Multiple Updates a Day
What do you like best about the product?
The sync is seamless with daily sync, with multiple sync a day
What do you dislike about the product?
Only when there is a glitch, which its no fault of theirs.
What problems is the product solving and how is that benefiting you?
We have two ERP apps, and we were inputting data in both manually, until we came across Commercient and the manual way of doing things became a process of the past.
Commercient SYNC + ERP + Salesforce
What do you like best about the product?
Commercient SYNC provides seamless, near real-time integration between our ERP and Salesforce, giving our team easy access to critical customer and order data. It’s user-friendly, reliable, and has greatly improved cross-department visibility and efficiency.
What do you dislike about the product?
Occasionally, customizations require assistance from support instead of being done in-house. While not a major issue, having more control over sync configurations would be helpful. That said, the support team is responsive and always quick to help resolve issues.
What problems is the product solving and how is that benefiting you?
Commercient SYNC seamlessly connects our ERP data with Salesforce allowing our teams visibility across departments.
Long and complicated process but they stuck with us the whole time.
What do you like best about the product?
The customer support has been pretty good. It has been over 2 years trying to get this to work in our system, and we are finally getting close to having it the way we need it. They have been very helpful, and haven't charged for additional support except for very specific out of scope things.
What do you dislike about the product?
Most of the people we have dealt with are overseas and a support ticket placed today will not be addressed until at least tomorrow. Sometimes the gap in time is frustrating.
What problems is the product solving and how is that benefiting you?
It is soon going to be allowing us to reduce data entry. We have to enter information in two and sometimes three systems. This allows is to do most of the work in the CRM, much of it automated, and then complete the work in the ERP.
Great experience and service!
What do you like best about the product?
Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members Sudha Kamble, Tessha Perez, and Thomas Foster has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support.
What do you dislike about the product?
Setup was a little complex, but still went fine. Overall not much to dislike, great application.
What problems is the product solving and how is that benefiting you?
Moving and integrating data between our ERP and CRM systems.
Great Integration
What do you like best about the product?
Easy to setup, and their technical team was very knoweldgeable and eager to help.
What do you dislike about the product?
Nothing, the whole process was smooth and we didnt have an issues
What problems is the product solving and how is that benefiting you?
Our data syncing from Sage to Zoho CRM
Great Experience!
What do you like best about the product?
It's been a great experience working with Commercient to sync our QB data with Salesforce. They are very helpful when small issues arise and they are extremely proactive with maintaining our sync accurate and error free. We've been working with Commercient for a few years now and we look forward to continue to use their services.
What do you dislike about the product?
The setup was a bit cumbersome and tedious but manageable.
What problems is the product solving and how is that benefiting you?
Commercient syncs all of our customer & vendor data from Quickboks to Salesforce.
Good Sync Service
What do you like best about the product?
Easy to use, not much to do after setup. Customer service is very helpful.
What do you dislike about the product?
Occasionally there are some errors. It doesn't take long to have them resolved.
What problems is the product solving and how is that benefiting you?
We need to transfer data between our ERP and our CRM.
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