DX Platform
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Fine Product, it's fine, we're all fine, everything's fine.
What do you like best about the product?
it is a dispassionate distopian reminder to fill out more surveys reminding me that eventually we will all be working for robots
What do you dislike about the product?
the product itself it fine, it is more about how it's used, but I understand that things need to have auto-annoy otherwise people wouldn't do them
What problems is the product solving and how is that benefiting you?
it reminds me to fill out a survey, that means my boss doesn't need to remind me so it looks like i really care about filling out the survey
Streamlined Feedback Collection with Room for Growth
What do you like best about the product?
I appreciate that DX is easy to use for both the people filling in the survey and those who need to triage the results. It's convenient to have a quick overview of all the comments, which helps to quickly summarize common pain points across various teams and their members. Having a single location for feedback with transparency on progress over time is valuable, especially since we have multiple teams working separately and don't have to manage this manually per team.
What do you dislike about the product?
I think it would be great to add actions per driver during the triage. Now this is still a manual step we perform after the triage. I would mind some graphs to easily see the score of each driver over team and being able to click on points in the graph to quickly see patterns on why it changed. We want to be able to detect which actions completed had impact on the scores.
What problems is the product solving and how is that benefiting you?
DX helps gather and centralize feedback, providing transparency on progress. It's easy to use and offers a quick overview of comments, helping to identify common pain points. It cuts manual work by using a single tool across separate teams.
Effortless Setup, Seamless Team Collaboration with DX
What do you like best about the product?
I find DX really easy to set up, and I love how it allows for easy setup of teams and follow-up on results visible to everyone. It provides valuable insights on productivity and the tooling being used, which helps in Surveying Engineering. I also appreciate the integration with Slack, which is a useful combination for our work.
What do you dislike about the product?
Nothing comes to my mind.
What problems is the product solving and how is that benefiting you?
DX gives insights on productivity and tooling, makes it easy to set up teams, and follow up on results visible to all.
Improves Feedback Efficiency but Needs Better AI Summaries
What do you like best about the product?
I find the developer experience surveys in DX valuable as they provide actionable feedback from developers. These surveys are crucial for me to gather more feedback and make improvements.
What do you dislike about the product?
I'd like you to use AI to create better summaries of the survey review feedback. You have it already, but it's not as good as it could be, imo. It'd be nice if you could just run improved AI summarization tooling on all the feedback and have it spit out a nice, summarized, actionable report to everyone on the team immediately to discuss, and we can tweak / edit as needed. I know DX takes a more team-based approach to dev metrics, but it's a real gap in what we need sometimes. Sometimes we need to know where a dev isn't pulling their weight but it's not showing up as much because others are taking on more than their share of the slack (but not saying anything because they don't want to be a narc).
What problems is the product solving and how is that benefiting you?
DX provides actionable feedback from developers, helping me gather more input to make improvements.
Seamless Slack Integration Enhances Team Engagement
What do you like best about the product?
I appreciate how DX integrates into Slack, allowing for a high level of engagement as it messages engineers directly when their input is needed. This is particularly effective because our engineers are consistently on Slack, which makes it a more efficient communication method than email. I also like the product a lot and find it easy to set up; our lead engineer volunteered to handle the setup, and there have been no complaints.
What do you dislike about the product?
The comments in the surveys cannot be anonymous. Some engineers might want to share input anonymously that they don't want public. It would be good to have more visualization options in the reports.
What problems is the product solving and how is that benefiting you?
I use DX to find gaps in documentation and processes by polling 150+ engineers, improving our processes. It integrates with Slack, allowing direct communication and higher engagement than email.
Powerful Metric Aggregation That Make ROI Easier to Quantify
What do you like best about the product?
Surfaces a suite of metrics, score cards, and analytic capabilities that most organizations don't have the resources to build themselves. This is immensely helpful for teams building systems that are difficult to quantify the ROI for (e.g. DevEx platforms)
What do you dislike about the product?
I want to be able to export (or better yet, an API) my data into my AI agent workflows.
What problems is the product solving and how is that benefiting you?
Helps to better understand my system adopter sentiment and guide project prioritization informed by actual metrics.
Clear, Easy-to-Use Surveys via DX
What do you like best about the product?
I like clear surveys that we get via this tool. I use DX as an employee in an engineering position. Our organisation survey us to discover pain points and areas that we are doing great in. It lets us see how we are doing compared to the best of engineering teams.
What do you dislike about the product?
I think this tool has a lot of value to managers but as an individual contributor I don't use this tool that much, I only answer surveys. Maybe it should be made clearer somehow what value in can bring to others not only managers
What problems is the product solving and how is that benefiting you?
It helps our organisation to see what areas need improvement and what areas we are doing great in
Easy Setup, Superb Support, and a Great tools overall
What do you like best about the product?
- Easy to setup
- Superb customer support
- Ability to send custom data
- Ability to create custom dashboards
- Mature API
- Ability to launch Ad hoc targeted surveys
- Superb customer support
- Ability to send custom data
- Ability to create custom dashboards
- Mature API
- Ability to launch Ad hoc targeted surveys
What do you dislike about the product?
- Turn around for new features could be faster
What problems is the product solving and how is that benefiting you?
- Identifying bottlenecks in the value creation stream
- Gather developer feedback via surveys
- AI usage insights
- Gather developer feedback via surveys
- AI usage insights
Very collaborative experience using DX
What do you like best about the product?
DX has an intuitive, easy-to-use interface that makes it genuinely user-friendly. I also really appreciate that they surface the queries used to populate metrics, so I can dig in when needed and create custom metrics that are a better fit for the questions I’m trying to answer.
They’ve also been incredibly collaborative and responsive whenever I have questions or run into issues, and it’s clear they take the quality and usability of their product seriously. Even though we’re a smaller account for them, they’ve taken my feedback seriously and worked to implement product changes that better fit our engineering use case. I’ve been very impressed with that.
It's a decently pricey product and I was concerned at first that it would be difficult to prove out it's value. That said, we've gotten great feedback from DX that have led to needed changes in our department. Along with that value and with how much of a partnership we've had with them, it has made it worth it to me.
They’ve also been incredibly collaborative and responsive whenever I have questions or run into issues, and it’s clear they take the quality and usability of their product seriously. Even though we’re a smaller account for them, they’ve taken my feedback seriously and worked to implement product changes that better fit our engineering use case. I’ve been very impressed with that.
It's a decently pricey product and I was concerned at first that it would be difficult to prove out it's value. That said, we've gotten great feedback from DX that have led to needed changes in our department. Along with that value and with how much of a partnership we've had with them, it has made it worth it to me.
What do you dislike about the product?
It’s hard to build a product that’s flexible enough to fit everyone’s use case while still being opinionated enough to avoid becoming a complete mess. Overall, I think they strike that balance very well. That said, it would be nice if a few areas were a bit more customizable. It’s not a major complaint, just a “nice to have.”
What problems is the product solving and how is that benefiting you?
DX has been a useful tool for putting real data behind how teams and individuals are performing. As a manager, the insights I get from this software have helped me coach people on my team more effectively and with more confidence. We’ve also been able to use what we find in the app to set clear team goals around efficiency improvements and track progress based on the data.
Best in Class - Comprehensive Qual + Quant Data Framework for Developer Experience for AI Adoption
What do you like best about the product?
The DX user interface is extremely easy to use, and it provides highly valuable data insights across the entire system development life cycle. The customer success team is outstanding. They're extremely helpful with questions and ongoing suggestions on how to improve your SDLC based on the insights that DX provides. The implementation is pretty easy, and you can generally set it up yourself.
What do you dislike about the product?
There are so many reports available that it can be a bit overwhelming to figure out which one to use.
What problems is the product solving and how is that benefiting you?
We have a fairly large R&D organization that, historically, hasn’t delivered through the most efficient processes. DX provides both AI adoption metrics and clear visibility into where we can improve across our SDLC. It enables engineering managers to look at opportunities tactically and strategically, so they can see where other teams could improve speed and quality.
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