Hiver
HiverReviews from AWS customer
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Accounting Team Review
What do you like best about the product?
The shared inboxes for incoming emails - It is easy to work with and sort with multiple team members. It allows for more efficient workflow and no duplication of assignments
What do you dislike about the product?
There are a few times the system has been down and failed to load in the web browser (with the browser fully updated) - however, it is usually up and running within an hour or 2
What problems is the product solving and how is that benefiting you?
The hiver system helps resolve the workflow surrounding the shared inboxes for incoming and outgoing emails for our accounting department. It allows us to work with multiple people
Good tool to use in collaborative work
What do you like best about the product?
I like that folders can be distributed for group and individual work. Also, if a colleague is not available, I can see their emails and help respond to what they can't handle.
What do you dislike about the product?
There are occasions when folders duplicate and also the pending folders sometimes do not load, so I have to close and reopen the email for it to be restored.
What problems is the product solving and how is that benefiting you?
Resolve the collaborative work. It helps us to work in a group better, as we can see the emails of colleagues.
The ultimate email and task management solution
What do you like best about the product?
Hiver is an amazing tool that helps me organize my emails and prioritize important tasks. This tool can automatically sort your emails into different folders based on their sender, subject, or content. This can help you keep your inbox organized and make it easier to find the emails you need.
On the other hand, Hiver allows you to tag emails with keywords or assign them to different workers on your team. This can be helpful for organizing emails related to specific projects or tasks.
Finally, this tool has a good search feature that allows you to quickly find any email you're looking for and help you to find an email that you received a long time ago among the lots of emails in your inbox.
On the other hand, Hiver allows you to tag emails with keywords or assign them to different workers on your team. This can be helpful for organizing emails related to specific projects or tasks.
Finally, this tool has a good search feature that allows you to quickly find any email you're looking for and help you to find an email that you received a long time ago among the lots of emails in your inbox.
What do you dislike about the product?
The only downside is that when you get used to using Hiver on a regular basis, it can be difficult to work when Hiver servers are down or under maintenance. However,
it is important to clarify that this does not happen very often.
it is important to clarify that this does not happen very often.
What problems is the product solving and how is that benefiting you?
Hiver helps me to track my tasks and deadlines, prioritize activities and assist my team with delayed tasks. This can help you stay on top of your work and avoid procrastination as well.
Nice for organization but few glitches
What do you like best about the product?
I really love how we are able to keep organized throughout the day and assign messages to different team members! Helps keep workflow and our team running smoothly!
What do you dislike about the product?
It tends to be delayed with our messages coming through all the time or the numbers on the side of the page are not accurate- can be confusing and a bit annoying for us and our customers when they don't hear back as quickly!
What problems is the product solving and how is that benefiting you?
Helps solve a shared inbox between 10 employees who all answer messages all day. Makes it easy to disperse, assign and see who was helping which customer so there is no overlap! That is really helpful!
Hiver
What do you like best about the product?
categorised all the content and aligned the data according to the need
What do you dislike about the product?
little slow while loading the details on the pop-up pages
What problems is the product solving and how is that benefiting you?
It provides Collective data on the same page and recurrent aligning of the mails. very easy to use for the help desk and it has good email management and synchronized as per requirement.
Very clever and useful add on to apply to a work email.
What do you like best about the product?
- Collaberative aspect, seeing the whole team's emails in one space
- automation, assigning emails to specific people
- automation, assigning emails to specific people
What do you dislike about the product?
nothing yet, I'm a new user so maybe I will find something to complain about in the future.
What problems is the product solving and how is that benefiting you?
We can assign incoming emails to people without giving up the collaborative nature of our work
Effective ticket management tool for the shared inboxes with multiple automatic rules.
What do you like best about the product?
Workload distribution access with individual performance records.
What do you dislike about the product?
The cost of using different automatic rules is a bit higher.
What problems is the product solving and how is that benefiting you?
While working with shared inboxes, the main challenge everyone faces is workload distribution with tagging of the issues. Hiver is solving this issue with a minimalistic yet attractive UI and automatic assigning based on rules is cherry on the cake.
Hiver helps me focus on my work and my clients and most of all keep track when my memory fails me.
What do you like best about the product?
Hiver really works well to sort out the emails I specifically need to give attention to, helps me keep track of ongoing projects, and keeps me focused on what I need to do for the day.
What do you dislike about the product?
I wish it were easier to undo when accidentally tagging an email in our shared inbox as closed.
What problems is the product solving and how is that benefiting you?
It's helping organize my company's messaging and streamline the process for tackling client requests in an orderly fashion and on time, keeps my email use time to a minimum. Helps me track conversations over long periods of time.
Very good application and ease to use
What do you like best about the product?
Very Good app, easy tagging, good assignment management and analytics also very Good.
What do you dislike about the product?
Automated assigning mail having some bug
What problems is the product solving and how is that benefiting you?
Its help to make the email management easy, Shared inbox and a very good for helpdesk
Use Hiver for Work
What do you like best about the product?
Helpful seeing what others are doing on the same projects so that we don't work on top of each other.
What do you dislike about the product?
I hate how inconsistent it is and it doesnt have all the features that I think a sharing feature like this should offer.
What problems is the product solving and how is that benefiting you?
Solves the guess work of what others are doing on the same projects.
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