I use the product mostly for Red Hat OpenShift. We use the solution mainly for stability and to have a fallback within the Red Hat community.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
Amazon Web ServicesExternal reviews
External reviews are not included in the AWS star rating for the product.
RHEL is fantastic operating system designed by Redhat
Linux is the best os to work on
Stable and reliable with excellent customer support
- Provides regular patch releases for security updates
-Red hat Linux is certified for the cloud making it more reliable
- It has built-in security features which aid in the overall security of the environment
- It supports newer technologies which is quite helpful for businesses evolving at a faster pace.
- TOP command could be more user-friendly.
- Sometimes It could be difficult to find packages
-Overall Its good and I don't see much issues using it
- Very good customer support is available for enterprise users which is quite helpful
- It is well documented even for the new users.
- OS Updates are available on regular intervals with required security patched in between
Perfect operating system for developers
RHEL - Powerful and Secure
A stable solution that provides a complete ecosystem to organizations and has a helpful support team
What is our primary use case?
How has it helped my organization?
There was a worldwide security breach, and everybody needed to patch their servers. Since we were running on Red Hat Enterprise Linux, the product patched a lot of it. It took a lot of effort out of our hands.
What is most valuable?
It is a complete ecosystem. That is its main feature. If you take all the latest products, it just works together.
What needs improvement?
The tool is very, very close. It makes some things difficult. On the other hand, that is what makes the product so stable. The product lags a bit behind in the market. The things we are running are pretty old. Yet again, that is why it is stable. The solution doesn’t switch with every new thing there is. The solution does not need to change that because that's what makes it good.
The product could run more recent tools and packages in the repositories. However, it might bring instability because they are new and less tested. I looked at CentOS, which was close to Red Hat. It had a system working, but a few months later, it didn't work again because the packages and contracts had changed. We couldn’t communicate anymore. It’s not desirable with Red Hat Enterprise Linux. We want stability. The price we pay for it is that we run on some older features.
For how long have I used the solution?
I have been using the solution on and off for the last 15 years.
What do I think about the stability of the solution?
I have no complaints regarding the tool’s stability.
What do I think about the scalability of the solution?
The product is scalable. We use the solution all the time. We use it in multiple locations. We have two physical data centers where we run it. We run it on a few 100 machines.
How are customer service and support?
The technical support is very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The deployment is straightforward. However, there’s a learning curve to understand it. The deployment would be difficult for a newcomer, but it’s normal. We use automation tools. The deployment takes us a few minutes because we use scripts.
The solution is deployed on the cloud. However, it’s an on-premise solution from the Dutch government. We do not have control over the physical servers. We just work on virtual machines. The license fees are paid by another government agency. We take machines, and then they bill us for it.
What about the implementation team?
We used some integration for the deployment. That's why it was so fast. We use a base image as the setup, and then, on top of that, we install some extra things. It’s just about cloning an image and starting it.
The solution does require maintenance, but nothing more than the usual. We need a team of four people with Linux knowledge to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product is on the expensive side.
Which other solutions did I evaluate?
Very early in my career, we had evaluated SUSE Linux as an alternative to Red Hat Enterprise Linux. SUSE has its own niche market now.
What other advice do I have?
We are not working in a hybrid environment. I work with the Dutch government, and the regular cloud solutions are not sufficient because of data safety.
Moving workloads between the cloud and our data center using Red Hat Enterprise Linux is not really an issue. The network connectivity is good. The data storage is fast enough. Cloud vendor lock-in is always a debatable discussion. Whatever we do, we always get vendor lock-in. We just choose what works for us at the moment.
The cost savings are mainly in time. We don't have to figure out everything if there's a priority-one issue. We can raise a ticket with the vendor and ask them to help us. It saves us costs. The savings are mostly in time because the product is not cheap. If you compare it to a free Linux OS, the total cost savings will be about the same. Our level of stress and effort is far lower. It's the real saving.
When my Red Hat Knowledgebase account works, it works fine. However, there are some issues at my company. I cannot log in sometimes. It's not Red Hat’s fault.
Look at what your priorities are. Do you want to switch fast, run the latest stuff, and be agile? Then, use open-source tools and contribute to that community. If you work for a big enterprise and mainly want stability, choose Red Hat Enterprise Linux.
I’m very happy with the solution. If someone is a technical person, they must get some training and an in-depth technical course on Red Hat Enterprise Linux. It will help them a lot. Although it is Linux, it is very different from other open-source Linux packages.
Overall, I rate the solution an eight out of ten.