Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

123 AWS reviews

External reviews

1,156 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jose Gonzalez.

Efficiently separates databases from applications and 90% of operations are successfully running on Red Hat

  • October 23, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use it for databases and applications. In the new model, we keep databases separate from applications. Currently, about 90% of our operations are running in Red Hat 8. Some systems are still on Red Hat 7, but those will be migrated off by the beginning of next year.

How has it helped my organization?

It's been great since we have it. It's been reliable and fast. We keep all the security agents, and we've been taken care of right away, and that's the improvement in our company. It's with the new RHEL. There's always something new, something good that works for us. 

Moreover, we might need to move workloads from the cloud in the US to China in the future.

What is most valuable?

As we're migrating and doing the Elite upgrade, which is an in-place upgrade, we find it great. We use it for databases, and we're testing it for applications. Some applications don't work, but some are functioning well. So far, it's been a positive experience.

Since I'm more focused on migrating, Leapp is awesome. We are able to do something that will work the way it's working.  There are no issues or breaks.

RHEL's knowledge base is great. It's very good. Especially when you try to open a case, it gives you all the options you need, so you don't have to wait for the case to be opened. You can get all the information you need right there.

Moreover, I am in the process of testing Leapp and Red Hat Insights. And then create our images from there rather than create MIs.

For how long have I used the solution?

At the new company, we've been using it for three years. At my previous company,  we used it for over five years. Personally, I have been using it for almost eight to ten years.

How are customer service and support?

We often have to go through people who have the same labels as us and who have the same knowledge base articles as us, which takes time. But they do it first; it's searching the knowledge way that I search. That I can do. That takes the time before. They do the payment. They sent me exactly what I had already found. And then we can go to the next level. That is taking a little bit more time that we can be a little bit better. So, the initial step of the support process could be improved. 

90% of people who open those bases are administrators who already look on the Internet for all these knowledge bases. So by the time we get there, we're gonna get the knowledge base back. And that's not helpful. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to use HPUX and Solaris. We switched to RHEL because HPUX started looking like it was going away, so we started moving to Red Hat. We thought it was our best option. We tested different flavors of RHEL.

When it comes to provisioning and patching, we have a satellite server. We use a lot of Ansible. We are getting used to Ansible and Satellite servers. 

How was the initial setup?

The initial setup wasn't complex, but since we wanted to make it easier to use, it became harder to make it work the way we wanted. Not out of the box, so we can just build a server that is ready to be deployed right away without any more interventions.

We use RHEL with AWS because it's easier for us to maintain since we create our own AMIs and we update that as we need it. So we don't need to follow their schedule until we get it more secure and more reliable for us.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Amruta C.

Best OS for Enterprise IT

  • October 23, 2023
  • Review provided by G2

What do you like best about the product?
Red Hat enterprise Linux is one of the most reliable operating systems available in the market.

It is open source Linux operating system and has long been a very useful OS for IT Enterprise systems.

Many users administrators are habitual operate headlines and we are sure that it is very secure and stable OS.

It is very easy to use learn and implement in any scenarios.

Red head provides various solutions and redhead enterprises Linux can be easily integrated with various solutions.

In case of any concerns red had provides the best customer support that is possible.
What do you dislike about the product?
For newcomers Red Hat enterprises Linux is kind of different and me take time to learn.

Being open source it is not 100% stable and keeps on changing to which all the users need to change the knowledge.

Being a widely used operating system in the world I do not think there are multiple or measure dislikeing points or drawbacks of this OS.
What problems is the product solving and how is that benefiting you?
Red enterprise Linux helps to resolve each and every problem related to enterprise IT management and OS needs.

It is helpful to host various businesses on the front end and back end as well as we can host the DNS and various mail services on it.

The best part about it had enterprises it is that it is very reliable and secure and ensures that it is very conveniently and reliable used by the users.

It can be configure to operate with various languages such as Java and it has various options better than its on counter parts.


    reviewer2295390

Secure, easy maintenance, and good support

  • October 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We had a lot of IBM AIX servers. We migrated a lot of them to Red Hat Enterprise Linux. We have a lot of VMs, and we have a few physical servers. Currently, we are moving all the Red Hat VMs to the cloud. There are 1,600 to 1,700 Red Hat VMs that we are currently running.

How has it helped my organization?

The main benefit is that it can be easily recovered and easily restored. It is on the VM. We can easily restore every image that we back up on the VM. If something happens, we can easily fix it. Support and maintenance are easy. The most common issues that happen with Red Hat Enterprise Linux are password restore issues. We can go and restore the passwords through the single-user mode. This feature is well-developed and good.

We are using Ansible for the most automations. We can push everything through Ansible. We are moving towards automation to make sure our system can be easily maintained, and we can recover, restore, and do the things that we want. We have 1,600 to 1,700 servers. We have Ansible Tower, and we have a few satellite servers and a lot of capsules to support Red Hat servers.

If anything is supported by Red Hat Enterprise Linux and the feature is available in Red Hat Satellite, we are able to install it on Red Hat Enterprise Linux. We are using Red Hat Satellite to install all the patches and all the packages, so if a feature is available, we can easily install it if it is supported.

Red Hat Enterprise Linux has built-in security features for simplifying risk reduction and maintaining compliance. We are working with most of the security environments. Security is our main concern. We have zero tolerance when it comes to security. We are able to apply security rules and regulations within the Red Hat environment.

What is most valuable?

We are using Red Hat Enterprise Linux 7, and we normally look at how it can easily support the system. With Red Hat Enterprise Linux 7, we have a high-security system. We have a lot of features there. That is the main thing, but currently, we are moving from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8.

Red Hat Enterprise Linux Leapp and Red Hat Insights have been useful. RHEL Web Console is also helpful.

We have access to the Red Hat knowledge base. We have frequent meetings with Red Hat. Red Hat partners provided us with all the information and any kind of training.

What needs improvement?

We are using the features that are available with Red Hat Enterprise Linux and Ansible. As such, there are no specific features that we are looking for.

We have frequent meetings with them. We have had some issues on the application side and the OS side for which we opened cases and discussed those concerns and questions in the meetings offered by Red Hat.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost 10 years.

What do I think about the scalability of the solution?

Upgrades and migrations are ongoing processes to stay current. We are a big company. We always have migration going on. We always have the build process. Red Hat's presence keeps increasing in our environment. We are going to have about 2,500 Red Hat Enterprise Linux VMs in the next year.

How are customer service and support?

If there are any concerns, we have a meeting with Red Hat, and they provide the required support. When we have any concerns or questions, they answer them. It is easy. I would rate their support a nine out of ten.

What was our ROI?

We have probably seen an ROI. Red Hat is getting better every day.

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.


    reviewer2295378

Offers efficient performance tuning capabilities, enhancing overall system performance

  • October 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

My use cases are mainly limited to databases. I'm also involved in other ETL tools; I worked on migrations from older vendors, like Windows, and transitioning to RedHat Linux.

What is most valuable?

The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.

These are the main features. Storage management is another valuable feature that is very critical in an operating system. It works along hardware and software.

The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.

Compared to other OS', Red Hat Enterprise Linux is the best from my 20-plus years of experience. It is well-suited for production environments. In 2003 and 2006 I worked with one of the vendors in another country. We were able to run a database instance on Red Hat Enterprise Linux for two years without restarting it. The database was located in a remote location, and the team could not be on-site to provide support. We installed it ourselves and it worked for two years. We restarted the database instance. We didn't need to touch it internally. It works like a charm.

If it works, it works. You don't need to attach anything at all. You just monitor them remotely. Nobody was there on-site. That's the beauty of it. Red Hat Enterprise Linux is great. I love it.

What needs improvement?

The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating.

We'd like it so that a coder wouldn't need to go through it, read it, go to GUI, and then generate a script. If they want to modify it, they could modify it. If Red Hat Enterprise Linux is going to build something, the REST API can be helpful instead of writing their own, starting from scratch. That would make it easier.

For future releases, there could be more integration. Regarding security, we used a different tool for scanning, but having a tool within Red Hat could enhance it.

Support is essential for open-source software. If they improve aspects like prevention against hacking, it would be beneficial.

Before, with a surge in hacking incidents, companies lost data, and once lost, it remains lost forever. You never know when it might be used. Improving security, especially in terms of prevention, is crucial. I would like to see ongoing improvement in this aspect.

For how long have I used the solution?

I've worked with different companies. In my over 20 years of experience, in the last five or six companies I've worked for, all of them have been using Red Hat. They use it mostly for databases.

I'm in the database sector, primarily working as a senior technical architect. End-to-end, we always find that Red Hat is best suited for Linux, especially for Oracle and other NoSQL databases. It's reliable, first and foremost, and it offers stability and performance. Performance tuning is crucial, and once it's set up, you can rely on it.

With the cloud, it's moving into containerization, and most of them support the cloud.

How are customer service and support?

The customer service and support are really good.

Which solution did I use previously and why did I switch?

I have worked with many different operating systems in the past, including Windows, Linux, and RedHat Linux.

We switched to Red Hat Enterprise Linux because it is a reliable and well-supported enterprise operating system. It is easy to manage, use, and upgrade.

What was our ROI?

We have seen a return on investment.

What other advice do I have?

As a consultant, I handle sizing, design, and optimization for new infrastructures and I would recommend Red Hat Enterprise Linux to anybody considering it.

Overall, I would rate the solution a ten out of ten.


    Information Technology and Services

Red Hat Linux Overview

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
Its Multi-tasking.
Secure.
Long Uptime
Open source
Nice customer support
Very easy to use
Easy to upgrade or implement new plans
What do you dislike about the product?
There are no dislikes for Red Hat Enterprise Linux.
What problems is the product solving and how is that benefiting you?
Its very stable and easy to upgrade.
Its open source due to which receives more suggestions.


    shivam k.

it is too fast and easy to use

  • September 23, 2023
  • Review provided by G2

What do you like best about the product?
stable and realiable to use, suitable for wide range of workload
What do you dislike about the product?
cost is high , limited desktop , i didn't like sunscription
What problems is the product solving and how is that benefiting you?
long term support


    Mohammed G.

I have three RHL servers in my system

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Stability and updates facilities and easy ability to upgrade
What do you dislike about the product?
The superscription price is very high. This is what makes use another OS in the environment.
What problems is the product solving and how is that benefiting you?
Stability and supporting my application


    Muhammad A.

Red Hat Linux is by far the most stable OS i have used

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Red hat Enterprise Linux has an easy to use Graphical User Interface. It is a very stable OS and is very secure from threats, as compared to its competitors.
What do you dislike about the product?
There is nothing to dislike about Red Hat Enterprise Linux as it is a package deal. But one thing which makes it slightly difficult is that third party party software are a bit difficult to find
What problems is the product solving and how is that benefiting you?
Stability of Red Hat Linux is the key... and that is how it is benefitting my everyday work.


    MAHESH D.

Linux Administrator

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
Best of Them are:
1.Security(SELinux)
2.Long Term Support.
3.Performance and Compatibility.
And many more..
What do you dislike about the product?
I think I don't have any features which I dislike about rhel. Somehow, cost can be a point of dislike in some case but it's always value for money.
What problems is the product solving and how is that benefiting you?
It is providing me Secure system and customisation features. In the field of containerization , performance and security it is beneficial to me.


    prasanatma a.

Linux is the best os to work on

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Linus os for quite sometime and the kind of flexibility it offers no other os offers it it's user friendly and it is very easily available and that's why it's my first choice .
What do you dislike about the product?
Nothing as such to dislike about the os but yea if they could come up with more updates then would be easier to collaborate and work with and would be great if they could improve UI
What problems is the product solving and how is that benefiting you?
It helps us to use the laptop to connect to server and debug the issue in server and also it helps a great deal to improve productivity and flexibility in the work place