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ZoomInfo

ZoomInfo

Reviews from AWS customer

3 AWS reviews

External reviews

8,420 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Effective Sales Tool with Great Data but Room for Improvement

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
While ZoomInfo has been a strong tool overall, the list enrichment feature falls short of expectations. I’ve found that the enriched lists often miss key data points or return incomplete information, making me prefer a waterfall enrich provider for list uploads. The results could be more consistent, especially for complex or niche industries. I hope to see improvements here as it would make the platform even more effective. The frequency of use in our team is high, though it varies depending on individual roles, market focus, and specific sales processes. Our SEs and BDRs regularly use ZoomInfo, while only our power-user AEs have access. Implementation was straightforward and hassle-free, making it easy to get the team up and running.
What do you dislike about the product?
ZoomInfo has been an invaluable resource for my sales role in the mid-market and up. The data quality is consistently high, making it easy to find accurate contact information and firmographic details for prospecting. The platform integrates well with our CRM, which streamlines outreach and allows for a more targeted approach. I've tried other tools, but ZoomInfo’s database stands out in terms of its depth and breadth. The search filters and intent data have been especially useful in identifying new opportunities and expanding into new verticals.Customer support is decent, but I'd rate it around 5/10 as response times and resolutions could be quickr. With that said, rarely do I ever have to actually reach out to anyone at zoom, so its not an issue. Our overseas teams (EU, UK, AU etc.) have found much less success with Zoominfo, for various reasons.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps solve the challenge of finding accurate and up-to-date contact information for prospecting, allowing us to target the right decision-makers quickly. The platform’s robust database and intent data help us uncover new opportunities, prioritize high-potential leads, and engage with prospects at the right time. For me, this means less time spent on manual research and more time focused on building relationships and closing deals, ultimately improving productivity and increasing our chances of hitting revenue targets. Absolutely love the brower add-on for linkedin.


    Joanne D.

High Quality Company Data and Intent are a Sales Game Changer

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I've been using ZoomInfo and its predecessors, DiscoverOrg and RainKing, for many years, and it just keeps getting better. The company data has always been of the highest quality, and now they have added Intent Data, WebSights, Engage, and AI all into one tool. As a marketer, I work very closely with Sales to teach them how to be more successful with all this data at our fingertips. I help them build it into their daily sales process.
What do you dislike about the product?
I don't dislike anything, but I would like to be able to send video emails to prospects through Engage.
What problems is the product solving and how is that benefiting you?
We serve a very niche technology market and I am able to identify prospects, determine their level of potential through Intent data, reach out to them through Engage, see their level of engagement through WebSights and Engage Drip Campaigns, and reach out through Engage. It's seamless and efficient.


    Suzanne W.

What A Game Changer!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I like how most of the information I need is in one place vs having to hunt for it.
What do you dislike about the product?
Not all information is up to date, and it seems to rely a lot on whether someone has their information on LinkedIn.
What problems is the product solving and how is that benefiting you?
I would say 80% of the time, the contact person, company's revenue, and their information is listed.


    Robin D.

Great tech for sales and marketing

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
ZoomInfo is a critical part of our GTM strategy, in that it helps our team have the right information at their fingertips to do the best outreach that they can.
What do you dislike about the product?
Nothing comes to mind. It's a great product.
What problems is the product solving and how is that benefiting you?
Helping out do incredible outbound with the best information on the market.


    Darren A.

It is the most powerful tool/app i have ever used or heard of even

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
So much information that is true and current of companies, along with intent
What do you dislike about the product?
too much information the same time, if that makes sense. the filters are so awesome, but can be confusing without fdetailed training.
What problems is the product solving and how is that benefiting you?
contacts are up to date that help me. the awards and pieces of company news helps to speak to


    Rick L.

Solid intelligence and data quality; easy to use and saves a LOT of time

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It was good when I started using it, and it just keeps getting better. It is obvious that the product team at ZoomInfo listens to their customers, as the little annoyances that used to be there have been streamlined. We use a number of different sales intelligence tools, but ZoomInfo is my GoTo solution. They have made a number of acquisitions over the past few years and we do not yet leverage many of those capabilities.
What do you dislike about the product?
The solution is constantly changing, always for the better. But, that means once you have a process for accomplishing something, it needs to evolve. Not really a negative, but it can be a little frustrating when you go in to do something quickly and the screens have changed.
What problems is the product solving and how is that benefiting you?
Everything is now in a single platform vs. across multiple solutions.


    Keith D.

Immediate access to prospects info

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It would take me 10x's longer to google and search for emails and phone numbers for my prospects. Now its instant. Saving me my time and money. Plus it gives me info that I'd never be able to get on my own.
The AI is genius with its email campaigns specific to my industry
What do you dislike about the product?
Nothing. It offers all I subscribed for.
What problems is the product solving and how is that benefiting you?
The time that I would put into researching an individual to find contact info was endless. Zoominfos instant access to the
Is same info I'd research for hours is priceless


    Gordon H.

Convenance of use and accuracy of information.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Abiblty to search companies, industries and job titles.
What do you dislike about the product?
Nothing really. It's my best source of information.
What problems is the product solving and how is that benefiting you?
It is very hard to find contact informaiton indenlty of a solid platfor. Zoom providews this solution.


    Aliza T.

Zoominfo- the game changer

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
best souring b2b data tool, we have come across with highest accuracy rate, they have been giving us the right email address and cell numbers.
What do you dislike about the product?
they have started giving discounts if you buy more license.
What problems is the product solving and how is that benefiting you?
it solves the issue of from where to get your next customer


    Kim R.

"POWERFUL PLATFORM DESIGNED TO ENHANCE PROSPECTING, LEAD GENERATION, & OVERALL SALES EFFICIENCY.

  • September 15, 2024
  • Review provided by G2

What do you like best about the product?
In the fast-paced world of sales development, the ability to access accurate data and streamline outreach efforts can significantly influence success. I've had the opportunity to use the ZoomInfo Sales App, and it is a POWERFUL platform designed to enhance prospecting, lead generation, and overall sales efficiency.

One of the most valuable aspects of ZoomInfo is its extensive and reliable database of company and contact information. The app provides in-depth profiles on potential leads, including company size, industry, job titles, and contact details. This wealth of information allows me to identify high-quality prospects and tailor my outreach efforts effectively. The accuracy and breadth of data available make it easier to focus on leads that are more likely to convert.

ZoomInfo’s advanced search functionality enables me to drill down into specific criteria to find the most relevant prospects. Whether I’m looking for leads based on industry, company size, geographic location, or job function, the platform’s powerful filters help me zero in on the ideal targets. This precision ensures that my outreach efforts are directed towards the most promising opportunities.

ZoomInfo offers intelligent insights and recommendations based on data analytics. For example, the platform can suggest potential leads similar to existing high-value customers or highlight key decision-makers within target companies. These insights help me make more informed decisions about whom to reach out to and how to tailor my messaging for maximum impact.

The seamless integration between ZoomInfo and my CRM system (such as Salesforce) enhances my workflow by automatically syncing data and updating records. This integration reduces the need for manual data entry and ensures that my prospecting efforts are always aligned with the latest information in my CRM. It also allows me to track interactions and follow up efficiently, without switching between multiple platforms.
What do you dislike about the product?
It`s a little pricey, but there`s a lot of value too.
What problems is the product solving and how is that benefiting you?
ZoomInfo’s rich data and advanced search capabilities enable me to identify and engage with high-quality leads that are more likely to convert. By targeting the right prospects, I can focus my efforts on opportunities with a higher probability of success.

The detailed information provided by ZoomInfo allows me to personalize my outreach efforts more effectively. Knowing the specifics about a prospect’s company and role enables me to craft tailored messages that resonate with their needs and interests.

ZoomInfo’s range of tools for prospecting, such as email finders and contact enrichment features, ensures that I have all the resources I need to build a robust pipeline. This comprehensive approach enhances my ability to generate and manage leads effectively.