ZoomInfo
ZoomInfoExternal reviews
8,423 reviews
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What do you like best about the product?
Great Layout and features. Very easy to use.
What do you dislike about the product?
Wen it glitches and cuts out or kicks your off randomly
What problems is the product solving and how is that benefiting you?
I am able to target the clinets that i need
Recommendations to others considering the product:
Very useful. sometimes the information is not accurate but majority of the time it is.
Essential for salesfolks!
What do you like best about the product?
ZoomInfo provides company and contact information that would be difficult to find anywhere else. Easy integration into Salesforce as well making a salesperson's job 100 times easier.
What do you dislike about the product?
The only downfall is identifying while phone numbers are mobile numbers versus their business line.
What problems is the product solving and how is that benefiting you?
I lead a team of salespeople along the East Coast and primarily use this tool to seek contacts, decision makers, and their contact details. It has become an essential tool for our workflow.
Recommendations to others considering the product:
I would highly recommend for any sales environment as the information provided is updated and accurate, allowing us to do our jobs efficiently and effectively.
Most powerful tool on the market for outbound prospecting
What do you like best about the product?
ZoomInfo is an indispensable tool in the modern salesperson's toolset for outbound prospecting, and is now even more useful since its merger with DiscoverOrg, as the company and employee database is more complete and accurate with search and organizational features gleaned from both solutions to create a "best of breed" super solution. ZoomInfo is a must-have for efficient and effective outbound prospecting.
What do you dislike about the product?
There are not many downsides to ZoomInfo. The one I could think of would be the completeness of the data on software being currently used by companies and other organizations (specifically in regard to PIM software), which has the potential to be a very useful feature.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows salespeople to gather valuable prospecting information such as e-mail addresses, direct lines, and mobile numbers as well as job title, seniority level, and company information such as revenue and industry.
Such a huge time-saver!
What do you like best about the product?
The accessibility of medical leadership and the time it saves to find their contact information.
What do you dislike about the product?
There is a lot of out-dated information graded as an A.
What problems is the product solving and how is that benefiting you?
Solving the problem of timely prospecting
Recommendations to others considering the product:
DO IT!
Find the right contact!
What do you like best about the product?
What I like best is how much information I can grab to insure my call with the right person would be more professional.
What do you dislike about the product?
I do not dislike anything. More information the better.
What problems is the product solving and how is that benefiting you?
The amount of content and information I bring to the call gives me more confidence on a follow up call/conference meeting, etc.
Excellent platform for B2B Sales
What do you like best about the product?
I am truly enjoying the training's for all the different features. The work from home time with Covid is the best time for me to attend these meetings and I will be very experienced in the software when we hit the ground running. It has helped me with targeting who I need to contact and get past the gatekeepers. The running lists are helpful during our campaigns. This is a high level of research database and the accuracy is amazing. This is truly helpful for me to continue to hit my numbers.
What do you dislike about the product?
I have not found anything that I dislike. The old version actually!
What problems is the product solving and how is that benefiting you?
Getting past the gate keeper to get the decision maker. Having access to mobile number, emails, headquarter information and the Org Chart has eliminated this challenge.
Recommendations to others considering the product:
I recommend any industry that is in B2B sales, then you need to purchase this software
Great Platform for Data Refreshing and Account Identification
What do you like best about the product?
Complete datasets and can be as granular or large-scale as you'd like. Easy exporting process and a user-friendly and easily navigable platform. Our Account Management team (especially Rachel Paul) has been extremely helpful and proactive in getting us in front of the right tools. Offering email compliance help through dedicated calls with their email compliance teams have been extremely helpful as well. With the additional of GDPR and the California Privacy Protection Act, our job as Marketers has been impacted so that the best practices of the past now run the risk of having our email account in jeopardy. Now that we have the availability of dedicated compliance managers, we feel more comfortable expanding our database and acquiring new leads.
What do you dislike about the product?
There are many features of DiscoverOrg and ZoomInfo that are hidden unless you know what you are looking for. The Account team has been super helpful about finding some of these though. However, it would be helpful to know more about the system on weekly or monthly webinars or other videos.
What problems is the product solving and how is that benefiting you?
We are finding new ways to market to our current database by refreshing using ZoomInfo. By completing our database and refreshing each record based on Vendor Interest and Technology Interest we have boosted our email stats, webinar registration numbers and open enrollment counts. We also employ OppAlerts to discover new key accounts for our Account Managers and Inside Sales Representatives.
Recommendations to others considering the product:
Get on the phone with an Account Manager so they can understand why you are using this platform. They have a great team full of people who are knowledgeable and can lead you in the right direction.
ZoomInfo is the gold standard for data enrichment and sourcing. I've seen every competitor demo.
What do you like best about the product?
Data Quality - What else matters?
User Experience - Easy to learn the platform, create list, and use the data you have sourced.
Support - ZoomInfo has always been quick to answer all of my support questions and fix any issues I have created.
Product Updates - ZoomInfo is constantly innovating and removing little user barriers.
Integrations - with Salesforce and Salesloft integrations it's really easy to export a contact exactly where you need them.
Scoops & Subscribed List - I love that I get email updates when contacts have been added to the database for perimeters I set and subscribed to.
Training - ZoomInfo created the most beautiful user e-training I have ever experienced from a tech vendor and my company create training.
User Experience - Easy to learn the platform, create list, and use the data you have sourced.
Support - ZoomInfo has always been quick to answer all of my support questions and fix any issues I have created.
Product Updates - ZoomInfo is constantly innovating and removing little user barriers.
Integrations - with Salesforce and Salesloft integrations it's really easy to export a contact exactly where you need them.
Scoops & Subscribed List - I love that I get email updates when contacts have been added to the database for perimeters I set and subscribed to.
Training - ZoomInfo created the most beautiful user e-training I have ever experienced from a tech vendor and my company create training.
What do you dislike about the product?
I don't like that I can only export 25 contacts at a time without using bulk credits. (*update* ZoomInfo truly listens to customer feedback because this has been changed.)
What problems is the product solving and how is that benefiting you?
ZoomInfo removes roadblocks for your sales team so they can spend their time reaching out to decision-makers, complete persona mapping quicker than ever, leverage news in their conversations without hours of research time, complete whole org campaigns, the benefits are truly endless.
With ZoomInfo 2 SDRs can do the work of 5.
With ZoomInfo 2 SDRs can do the work of 5.
Recommendations to others considering the product:
I recommend doing a demo with all of the data providers because the data quality and ease of use difference is incomparable.
Great Upgrade from Legacy ZoomInfo!
What do you like best about the product?
We love the new interface, InboxAI,company heiarchy outline, and the complete org chart visual by department. The new filters available in the search function make it easy to find exactly the person or company you are looking for.
What do you dislike about the product?
The change from Bomboras intent data to ZI homegrown intent product.
What problems is the product solving and how is that benefiting you?
We are solving our data integrity problem with the export directly to Salesforce. We are also able to outline brands in the heiarchy to their parent company to prospect appropriately.
Powerful tools, knowledgable team!
What do you like best about the product?
We are on DiscoverOrg Legacy and our sales team has gotten a lot of use out of alerts and scoops. I'm interested in using intent as well and the team and ZoomInfo has been very helpful!
What do you dislike about the product?
The differences between DiscoverOrg Legacy, ZoomInfo Legacy, and ZoomInfo new platform are confusing to me
What problems is the product solving and how is that benefiting you?
Our sales team uses scoops and news to stay on track of trigger events such as newly appointed executives and M&As. In marketing, we want to incorporate intent data to run our account based marketing stategy.
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