ZoomInfo
ZoomInfoExternal reviews
8,425 reviews
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Very effective means of acquiring contacts!
What do you like best about the product?
Ability to find contacts in select industries.
What do you dislike about the product?
Sometimes getting obsolete contact information.
What problems is the product solving and how is that benefiting you?
Am able to find meaningful contact information.
Great Tool!
What do you like best about the product?
I love the detailed information and ease of use
What do you dislike about the product?
I do not like how every once in a while you get outdated information
What problems is the product solving and how is that benefiting you?
Ease of access to companies and employees, searches that provide leads you possibly wouldn't have found elsewhere
Recommendations to others considering the product:
Cross reference contacts and their positions on LinkedIn before reaching out to customer.
Great tool for prospecting
What do you like best about the product?
Most info is accurate and up to date. The interface is easy to understand and use.
What do you dislike about the product?
Sometimes data is out of date or inaccurate and when you send a suggestion it may take time to get it corrected.
What problems is the product solving and how is that benefiting you?
It lets me prospect quickly and get the information I need to best find customers for my software.
ZoomInfo has been a useful resource!
What do you like best about the product?
The intent tab that shares insights on contacts
What do you dislike about the product?
As useful as it is, some contacts can be out dated. Sometimes to double check I would need to look on LinkedIn to see if they are still with the company
What problems is the product solving and how is that benefiting you?
It's been very helpful with sourcing contacts and narrowing down what topics to reach out with
Recommendations to others considering the product:
Its a great tool with alot of insights.
Engagement, demonstration, negotiation, and onboarding process all very smooth! Highly satisfied
What do you like best about the product?
The onboarding experience at ZoomInfo with Anna Rovins was very helpful. She answered all of my questions and pointed me to resources when she did not have a complete answer. We were able to follow all the steps of the onboarding plan and have the next 30 days mapped out. Our Account Executive Jason Mercer was also very helpful and patient as we discussed internally on the ZoomInfo purchase. I also needed support in getting our trial of the "Intent" feature to be activated, and all it took was one email. The whole team involved in our acquisition and onboarding so far have been stellar!
What do you dislike about the product?
Cell numbers not automatically exported in csv file - I thought it would be. There might be a way to export this in bulk, or perhaps that is a violation of data privacy, so maybe that's why. Another potential improvement is having the credits roll over. We have 1000 credits/seat/month and there may be times when we do not use up all of these credits. Having these roll over to the next month will be very helpful. Additionally, all credits are reset at 12AM PST, it would be great if it was reset at the local time.
What problems is the product solving and how is that benefiting you?
Researching contacts for our B2B business was very inefficient before we had ZoomInfo. It could take a few days or even weeks to get a completed list with verified cell phone numbers. Now it takes about an hour to do research on Zoom, and upload the data into our CRM. The Intent feature is also very useful since we are a B2B company that wants to get in touch with decision makers immediately. This efficiency and increased time to conversation and potential sales realization is incredibly helpful and valuable for our team.
Recommendations to others considering the product:
Evaluate your current lead generation and research tools and find out how much time and money it takes for you to generate one lead currently. Compare the time and cost with using ZoomInfo. This calculation made the decision much easier for our leadership team.
ZoomInfo helps us with the "Who to Call" and "What to Say".
What do you like best about the product?
ZoomInfo Intent shows who is interested.
What do you dislike about the product?
Nothing - the UI is very powerful & easy.
What problems is the product solving and how is that benefiting you?
ZoomInfo Intent shows us who is looking for solutions like ours - we then research similar companies in ZoomInfo and download the relevant contacts at this expanded list of companies to expand our prospect database of contacts who are likely (by the Intent data) to be interested in our solution. We then use our SalesTalk AI engine to generate specific (RELEVANT) emails and call opening statements using AI to mine all the company and contact data, i.e. Industry, Company size, Technology Stack, Titles, etc.) so we will be immediately RELEVANT when we reach out to the ZoomInfo identified prospects. ZoomInfo's WebSights shows us many companies who anonymously visited our website. WebSights even shows how often they visited our website as a signal of who we should reach out to first through researching the contacts using the ZoomInfo Contact data for those companies.
ZoomInfo...Couldn't Live Without It!
What do you like best about the product?
Salesforce iFrame, ReachOut Chrome Extension, Locations & Hierarchies, Contact Accuracy Scores, Export to Salesforce w/Dupe Checking and too many others to count.
What do you dislike about the product?
Like most platforms, data accuracy isn't always perfect but as good as they come.
So much data, it can sometimes be challenging to navigate a record to find exactly what you're looking for.
So much data, it can sometimes be challenging to navigate a record to find exactly what you're looking for.
What problems is the product solving and how is that benefiting you?
I lead a Sales Development team and sourcing and validating prospect data is a key component of the role, so we're not so much solving a problem as addressing a critical need.
The biggest benefit is reasonably easy access to predominantly accurate prospect data; companies and people.
The biggest benefit is reasonably easy access to predominantly accurate prospect data; companies and people.
Accurate data makes your Sales life so much easier!
What do you like best about the product?
When I need correct phone numbers to call my customer contacts, I can depend on ZoomInfo to provide that data. I also love to read the scoops to give me ideas on which of our services I will call and offer my customers.
What do you dislike about the product?
Every now and then the job titles of contacts are not as up to date as I find on Linkedin.
What problems is the product solving and how is that benefiting you?
I am able to locate more accurate phone numbers in ZoomInfo than our Salesforce system has. I can locate additional contacts working in IT which is my target group to work with.
Recommendations to others considering the product:
Take the courses in the Zoom University - they are fantastic!
ZoomInfo really helps me connect
What do you like best about the product?
Zoominfo allows me to contact people the way they want to be contacted, by phone, email, LinkedIn, and in these times, having access to mobile numbers is very valuable.
What do you dislike about the product?
No database is going to be perfectly up to date, but the more and more accurate the data, the better! It's very helpful when people who have moved on have been removed/updated.
What problems is the product solving and how is that benefiting you?
During COVID, ZoomInfo has allowed me to reach out to people on mobile, often the only way they can be reached. This is invaluable.
Recommendations to others considering the product:
For me, one sale makes it worth it.
Greatly enhance contact details
What do you like best about the product?
The added details are great and the Chrome extension is extremely convenient.
What do you dislike about the product?
Having more people in the data base is always better and some of the info is outdated but not too much.
What problems is the product solving and how is that benefiting you?
Increasing my connection rate to desired prospects
Recommendations to others considering the product:
Use the scoops and the Chrome extension. They are excellent features. The list building capabilities are excellent
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