ZoomInfo
ZoomInfoExternal reviews
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Easy to use and very helpful contact information
What do you like best about the product?
I like how easy it is to use and apply filters to create lead lists.
What do you dislike about the product?
Some of the data is old - even when more updated information exists on LinkedIn. Note that on the screenshot I uploaded, my personal data is from two companies ago. I tried to fix it myself, but wasn't successful. I'm sure I could, but don't really have time to figure it out.
What problems is the product solving and how is that benefiting you?
I am able to get contact information for my leads which I hope to turn into sales.
Recommendations to others considering the product:
Take advantage of learning all the capabilities of Zoom. Due to time constraints, I feel like I have only just scratched the surface of what it can do.
Solid system, data has some gaps
What do you like best about the product?
Interface is clean and intuitive. We can build pretty good lists for our marketing and sales folks.
What do you dislike about the product?
Some of the data has gaps and we are sometimes missing critical contacts at a company, or it's the wrong info al together.
What problems is the product solving and how is that benefiting you?
Easier access to contact info for our outreach.
Lots of intelligence - more than just a look up tool
What do you like best about the product?
Stephen Mott did a great job getting us to really see the value of the platform this year. We had mainly been using it as a look up tool, but he invested in showing us how to use it as a "platform" and we have seen some pretty quick success.
They have lots of contacts, and most do have accurate phone (DL's too) and emails. Their scoops are very helpful to identify companies that have raised funding, executive moves, and layoffs. The Websights also are great to look at what customers and prospects are visiting your website.
Subscribing to daily alerts for scoops has helped us get some quick upsells (funding alerts for growth). Uploading lists of companies to match has also been helpful to narrow down I searches in the platform and surpress from searches. I also really like the org charts.
They have lots of contacts, and most do have accurate phone (DL's too) and emails. Their scoops are very helpful to identify companies that have raised funding, executive moves, and layoffs. The Websights also are great to look at what customers and prospects are visiting your website.
Subscribing to daily alerts for scoops has helped us get some quick upsells (funding alerts for growth). Uploading lists of companies to match has also been helpful to narrow down I searches in the platform and surpress from searches. I also really like the org charts.
What do you dislike about the product?
There is a lot in the platform, so it can be challenging to know where to start. Saved searches are also a little finicky as some you can subscribe to, some you can't,. It would be very helpful if Admins can upload lists and set up saved searches for people on my team. It would also be great if the whole idea of "credits" went away, although they seemed to have made this easier by allowing monthly credits per rep that don't count as "bulk" credits.
What problems is the product solving and how is that benefiting you?
Trying to find contact information for prospects and companies to focus on. We have been able to find the right people and reach out at the right time.
Recommendations to others considering the product:
I think the key is to have the right searches set up so you are not wasting time looking at an ocean. Take the time to set up some narrow searches and go bulls eye hunting. The upfront investment in getting the platfom properly set up is worth it.
Fairly priced option for good quality data
What do you like best about the product?
I enjoy the interface and the sheer number of contacts within the database. I also like the breadth of information for accounts and the integrations.
What do you dislike about the product?
Some of the phone numbers or contacts say that they were updated in the last 60-90 days but turns out the number is wrong, the email bounces, or the contact is no longer with the company. Leads to some wasted time.
What problems is the product solving and how is that benefiting you?
Lack of direct dials/emails within our CRM. I'm spending less time researching my accounts/contacts which saves me a bunch of time.
Recommendations to others considering the product:
Depending on your needs, this is the best option out there for companies not looking to break the bank with more expensive data providers.
ZoomInfo has been great for prospecting into net new accounts. I use the Chrome extension daily.
What do you like best about the product?
Constantly works and even has good info on SMB accounts
What do you dislike about the product?
The desktop UI isn't great. It is a bit clunky and could be more sleek and intuitive.
What problems is the product solving and how is that benefiting you?
I am prospecting into net new accounts. I am able to quickly find if the company is in my territory and who are the best targets to go after.
Verified Contact Info at your fingertips...
What do you like best about the product?
The fact that I no longer have to search for e-mails online or direct numbers.
What do you dislike about the product?
Sometimes the information is outdated on certain contacts.
What problems is the product solving and how is that benefiting you?
Driving efficiency because you can pull contact info directly into SalesForce
Great Contact Data
What do you like best about the product?
Really enjoy the direct dial information it provides.
What do you dislike about the product?
Syncing Companies can be a pain. I would enjoy a more streamlined sync to Salesforce
What problems is the product solving and how is that benefiting you?
Getting more direct dial numbers for outbound reach
Very thorough information from zoom info
What do you like best about the product?
90% of the time that I look for a number in zoom info it is there.
What do you dislike about the product?
The corporate office numbers are sometimes incorrect
What problems is the product solving and how is that benefiting you?
Getting direct lines
National Account Execuitve
What do you like best about the product?
Can't decide whether I like customer contact profiles, Customer Technologies Tab, or triggers
What do you dislike about the product?
I really can't think of anything I dislike
What problems is the product solving and how is that benefiting you?
By having insight on the company and contacts allows me to do quality prospecting with greater success
Recommendations to others considering the product:
Use it everyday, there is a wealth of information to be found. If a Salesforce user, make sure you are integrated with Discover and Outlook.
Best Baseline Database
What do you like best about the product?
Huge set of data, great for setting up a database of prospects for company.
What do you dislike about the product?
Lack of exclusive search. Every search has to be about including parameters instead of saying which ones you would not like to see.
What problems is the product solving and how is that benefiting you?
Generating leads when we haven't had anything before.
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