ZoomInfo
ZoomInfoExternal reviews
8,429 reviews
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Very easy to learn and use...
What do you like best about the product?
The org. chart helps me in identifying prospects, I like the advance search to locate specific titles and job descriptions of people to go after as prospects when putting my funnel together.
What do you dislike about the product?
I wish the org. chart was a bit more specific in regards to various departments and who they roll up to (report to etc.). This would be helpful in specific positions/job titles that you are targeting.
What problems is the product solving and how is that benefiting you?
It is helping me in identifying who to go after at the corporate level "C-Suite" and giving me the right information email / direct phone number and where they are based out of.
Quality Insights for Researching Companies and Sources
What do you like best about the product?
Ease-of-use stands out first, then the deep dive capabilities provided by XoomInfo really help when it comes time to determine the quality of a lead source from an outreach campaign.
What do you dislike about the product?
Not much to say here, really. More details on C-Level executives might be useful, but there are other platforms for that. Overall, the integration with Salesforce makes this software a dream to use.
What problems is the product solving and how is that benefiting you?
No problems to report. Benefits have been numerous, especially when acting in a sales role. I prefer contacting new prospects via email and so far that information has been extremely accurate.
Great resource to gather relevant information and help in sales process
What do you like best about the product?
personal cellphone and direct lines for execs
What do you dislike about the product?
nothing personally. great overall. fills all my needs
What problems is the product solving and how is that benefiting you?
especially with this work from home environment office numbers often dont work. Zoominfo helps with that.
Recommendations to others considering the product:
worth it if you are having a hard time finding relevant contact info
Simple and Easy
What do you like best about the product?
The interface is very simple and easy to get used to.
What do you dislike about the product?
So far, the insight might need to be reviewed. I haven't found much success reaching out to the companies I see on the insight tab, but I am still in the early stages of the software.
What problems is the product solving and how is that benefiting you?
Prospecting has never been easier. Finding useful contacts that I can reach out to has helped me save time and work smarter when prospecting.
Zoominfo - Easy to use
What do you like best about the product?
Information is accurate and timely and the product is very intuitive when using.
What do you dislike about the product?
Sometimes the linkedin links for employees do not match the individual being researched.
What problems is the product solving and how is that benefiting you?
As a finance professional, I use it to find the appropriate decision-makers when it comes credit and cash collections.
Best Data Tool for Great Conversions
What do you like best about the product?
ZoomInfo Scoops are the best insights to let you know essential opportunities regarding projects & pain points.
Zoominfo Saved and subscribe searches reduce a lot of time when we revisit the same sort of data.
Tags are very helpful in order to reduce duplicacy.
ZoomInfo Intent let you know signals related to services you provide to judge the buying cycle.
Zoominfo Saved and subscribe searches reduce a lot of time when we revisit the same sort of data.
Tags are very helpful in order to reduce duplicacy.
ZoomInfo Intent let you know signals related to services you provide to judge the buying cycle.
What do you dislike about the product?
Some Contact numbers are not valid and less a pickup ratio.
Some Linkedins are invalid and wrong.
The date customization feature has been deactivated from intent,but that was very useful earlier.
Some Linkedins are invalid and wrong.
The date customization feature has been deactivated from intent,but that was very useful earlier.
What problems is the product solving and how is that benefiting you?
To extract contact details of our target accounts.
Outreach to Target Audience with proper insights.
To do Account based marketing more smoother and faster.
Outreach to Target Audience with proper insights.
To do Account based marketing more smoother and faster.
Recommendations to others considering the product:
It's A Great Software to Outreach you target Audience and Complete value for Money.
Great Sales Intelligence Platform
What do you like best about the product?
Best quality database with accurate contact information across all industries and countries, alongwith account based intelligence around which technologies and vendors do companies work with
What do you dislike about the product?
The platform is very expensive and license costs can be very high along with costs related to mining individual contact information from the database. the support team is also not very active
What problems is the product solving and how is that benefiting you?
Leveraging the database to build curatedand personalised database lists for sales prospecting alongwith company level org chart and competitive and company inteligence
Recommendations to others considering the product:
Great tool
Must-have for B2B professionals
What do you like best about the product?
What don't I?! I honestly don't know how I managed to get results before getting ZoomInfo. It's intuitive and easy to use, and the customer success team is always willing to help, answering questions and sharing best practices. I want to highlight the Buying Committee feature, a fantastic time-saver whenever I search for new leads. Also, the CRM integration works really well.
What do you dislike about the product?
I know that our account administrator had some issues with the metrics section. For some reason, each account activity appears duplicated, so getting those usage metrics isn't as straightforward as it could be, and I don't think the support team has been able to fix that. However, it doesn't impact our use of the tool.
What problems is the product solving and how is that benefiting you?
Searching for contacts is SO easy now! And knowing that the contact information is accurate like 95% of the time is quite relieving, since I know I won't be putting effort into reaching out to someone only to find out that the email bounced, for example.
Comprehensive and helpful!
What do you like best about the product?
I like several things -
-it organizes my daily tasks
-it keeps me on track
-it allows for VoIP voicemails
-it helps create an easy work flow
-direct phone numbers and emails seem to be mostly accurate
-customer service seems to be eager to help me with anything
-I like that I can email or phone call directly from the platform
-it organizes my daily tasks
-it keeps me on track
-it allows for VoIP voicemails
-it helps create an easy work flow
-direct phone numbers and emails seem to be mostly accurate
-customer service seems to be eager to help me with anything
-I like that I can email or phone call directly from the platform
What do you dislike about the product?
There are a small few things I would like to change.
-Incoming VoIP phone calls should have the option of a robotic voice, or not after my outbound voicemail was recorded. It seems to be standard right now.
-I would like the option to change the amount of rings an incoming caller hears, before it rolls over to voicemail
-I would like it to be easier to find inbound voicemails
-Incoming VoIP phone calls should have the option of a robotic voice, or not after my outbound voicemail was recorded. It seems to be standard right now.
-I would like the option to change the amount of rings an incoming caller hears, before it rolls over to voicemail
-I would like it to be easier to find inbound voicemails
What problems is the product solving and how is that benefiting you?
I am saving SO MUCH TIME! I am at least twice as productive this month, with ZI Engage, than I was last month without ZI E.
I was surprised to see all of the avenues of engagement that were available. Love the email cadence option!
I was surprised to see all of the avenues of engagement that were available. Love the email cadence option!
Recommendations to others considering the product:
Know that it will take a few weeks to get everything set up to your specific needs and how you like it. (workflows, email cadences, outbound voice messages etc) But once it's all set up, you will be ROCKING your productivity!
ZoomInfo and account planning
What do you like best about the product?
ZoomInfo provides great insight, from customer contact information and technology use to business hierarchy and news and updates. ZoomInfo improves my ability to account plan and prospect into new accounts.
What do you dislike about the product?
There have been some needed improvements to the user experience, but I've actually noticed those were addressed recently (backing out of contacts in a company profile, for example). The Salesforce integration works great, but the user experience could be improved.
What problems is the product solving and how is that benefiting you?
I am validating contact information, finding new contacts, simplifying prospecting by pulling actionable lists, and uncovering meaningful insights related to companies I'm targeting, like revenue and employee size.
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