ZoomInfo
ZoomInfoExternal reviews
8,422 reviews
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ZoomInfo is great to find just who you are looking for.
What do you like best about the product?
Intent data and chrome extension are very helpful.
What do you dislike about the product?
Often times the mobile number is wrong and it never seems to be updated when I suggest contact update. Also people have gotten mad and claimed that they are on a federal do not call list.
What problems is the product solving and how is that benefiting you?
Understanding the org chart of a company and the chain of command has been a great benefit.
Zoom Delivers... easy to use and easy to do business with
What do you like best about the product?
Ease of use and sending links and meeting invites. Share screen functionality. the training available on line and live ZoomInfo training.
not overwhelmed with emails, but import upgrade info and upcoming seminars to sigh up for.
not overwhelmed with emails, but import upgrade info and upcoming seminars to sigh up for.
What do you dislike about the product?
Hard to find a dislike in service. my only issue is the 40 min time out on a basic account. having to reconnect after the time limit can be frustrating.
Might find a better way to layer the different levels of service or increase the Basic time limit to 1 hour.
Might find a better way to layer the different levels of service or increase the Basic time limit to 1 hour.
What problems is the product solving and how is that benefiting you?
1. Quick and easy access to customers that i need to share information with.
2. the sharing feature itself is simple and effective
2. the sharing feature itself is simple and effective
ZoomInfo Review
What do you like best about the product?
The ability to obtain contact details for Sales prospects.
What do you dislike about the product?
Missing information and searches that do not accurately reflect he person or firm for which I am looking.
What problems is the product solving and how is that benefiting you?
I prefer direct, person-to-person contact. The ability to phone a prospect directly is extremely valuable.
Very helpful in sales especially with chrome extension
What do you like best about the product?
The organization it allows the user is key. Being able to filter through companies and contacts by the quality of the data saves a lot of time.
What do you dislike about the product?
In my particular industry for biotechs there is not as much data for contacts. While there is a good amount of company records, I would love to see ZoomINFO move more into this industry to provide better coverage.
What problems is the product solving and how is that benefiting you?
I am solving the problem of time management by using zoomInfo, collecting the data of our customers is much more accessible now that we can also easily export into hubspot with one click.
Recommendations to others considering the product:
It is a great service!
Does what you want it to do! (data can be old however)
What do you like best about the product?
I love the ease of use, and how it cuts through results to the one you need quickly. The phone numbers are great, so are the emails. Zoom Info makes finding new contacts and their information seamless and fast. It is also nice being able to have their social links right at the tips of your fingers.
What do you dislike about the product?
Some of the data can be old or incorrect. I sometimes find people who left the company over 6 months ago. The data can also be incomplete sometimes and I wish there were more contacts to be able to contact. I also wish i could stay signed in longer. I have to resign in a few times a day but that could also be related to my multi factor auth at my company. The browser plug in for zoom info can also be slightly dysfunctional. I have to log in on each page I go to which can lose a lot of time, especially when prospecting for long periods of time which I do frequently since I am a sales dev. rep. and my job is to consistently find new contacts to reach out to to see if there is any interest in learning more about my product.
What problems is the product solving and how is that benefiting you?
Getting updated contact information is paramount. Our CRM data can sometimes be outdated and getting new data from zoom info is very helpful. I also like being able to export large amounts of data quickly and efficiently.
Recommendations to others considering the product:
Practice makes perfect! Keep using it and explore all the capabilities
Great Integration with SalesForce
What do you like best about the product?
Integration with SalesForce fdfajaslk;fajlk;jfdsalkd;jfadslk;sdfjlfdsak;jfsdak
What do you dislike about the product?
Data sometimes not accurate fdlsafjalks;fjaslkdfjaskldjfalk
What problems is the product solving and how is that benefiting you?
Multiple contact points for contacts
Recommendations to others considering the product:
valuable to connecting with prospects
A analysis on the benefit of using zoominfo
What do you like best about the product?
Zoominfo allows you to search for professional contacts and its a great platform for data analytics companies. You can generate leads from the platform and filter data according to your specifications.
What do you dislike about the product?
Duplicate information and sometimes the information is not updated.The platform has some country restrictions which makes it difficult to use outside the United States. You would require an extension of the browser or vpn to bypass the restrictions.
What problems is the product solving and how is that benefiting you?
I am getting more contacts and its great platform to prospect for new clients. It is easy to export data to other software.
Recommendations to others considering the product:
It is a very good software for data analytics.
Great Prospecting Tool
What do you like best about the product?
Love the ease of searchability that allows you to find what you need.
What do you dislike about the product?
Results don't always show full employee structure.
What problems is the product solving and how is that benefiting you?
It helps me find the most relevant people my messaging would resonate with, and the primary means to contact them.
Great Data Purcurment Product
What do you like best about the product?
I like how I can get access to all of my customer's and prospect's contact info. I also like how the contact info is accurate for the most part and easy to mass download. Syncing it with our Salesforce and SalesLoft is super easy as well.
What do you dislike about the product?
I don't like how most of the phone numbers are not direct or don't have an extension for it. Also, sometimes the phone number is the same for all contacts on one account which isn't super helpful.
What problems is the product solving and how is that benefiting you?
Get access to better contact info like email address, phone numbers, titles, etc of current customer and prospects of mine.
Great organizational tool for keeping up with companies. Contact data still rough around the edges
What do you like best about the product?
ZoomInfo has great company info and tools to keep organized and up to date with prospective companies. Contact data is still rough and inaccurate at times, but this is a challenge for any company similar to ZoomInfo - accurate contact data at all times is near impossible.
What do you dislike about the product?
Companies not populating in list match feature. List match feature NOT showing which companies did not populate like discoverorg does. Inaccurate contact data - I was able to find the correct email for some well-known execs in a matter of minutes while zoominfo did not have this info. Credit limit for exports, then inaccurate data on exports leading to credit burn.
What problems is the product solving and how is that benefiting you?
More insight into company/current events and intent of our prospects is very neat. I think the best way to leverage ZoomInfo is to use it as a company database where you keep track of companies as opposed to contacts. Having a pulse on what content that company is consuming, news/current events, and new hires - all in one place - is what is most useful about ZoomInfo
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