ZoomInfo
ZoomInfoExternal reviews
8,429 reviews
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Great for finding contact numbers
What do you like best about the product?
That I can easily find numbers and emails to reach out to customers, and that it is usuallly accurate and that I can also tell intent on what the company is lookinginto.
What do you dislike about the product?
that sometimes the numbers are incorrect, the person no longer works there or never worked there, and that I'll sometimes call for that person and be told there is no one there by that name.
What problems is the product solving and how is that benefiting you?
It is solving the problem of not having enough contact and me being able to find the correct contact within zoominfo to then leverage on my calls with the company.
User friendly
What do you like best about the product?
Zoominfo is very user friendly and all the contacts are updated on monthly basis. After integrating with revenue grid my time consumption of exporting leads is very less.
What do you dislike about the product?
Sometimes the contacts which are exported are not visible in the CRM due to duplicates. if the contact changed his role we need to send some suggestion but after reviewing our suggestions they are well tracked.
What problems is the product solving and how is that benefiting you?
Information is up to date. And all the provided calling information is very legit. This helps me to be more productive at work with an improvement in my teams overall performance.
ZoomInfo Sales OS a- Quick and Easy.
What do you like best about the product?
ZoomInfo SalesOS allows for quick and easy finding of key contacts and accounts. It also syncs wonderfully with ZoomInfo Engage to allow for quick outreach and salesflow to contacts.
What do you dislike about the product?
I wish SalesOS had an easy integration with Netsuite. We have recently transitioned to using Netsuite as our CRM and now I can no longer directly export contacts to our CRM.
What problems is the product solving and how is that benefiting you?
We use ZoomInfo SalesOS to find contacts and accounts for cold outreach for our Business Development and Sales teams. It provides a great database for finding folks.
ZoomInfo allows me to do my job better, faster
What do you like best about the product?
The ability to drill into an account and retrieve information about a specific individual within that account. I can also find people in the account that I couldn't identify through other methods of research.
What do you dislike about the product?
I don't really think there is a fix for this, but sometimes when I am trying to find a specific individual, I need to actually type their name in, associated with an account, if the ZoomInfo confidence score for them is not super high.
What problems is the product solving and how is that benefiting you?
My business problem is to find the contact info for an individual for for an account in order to conduct outreach. Sometimes I also get a referral to a name within an org but don't have their phone number or email.
One stop shop for companies looking for Leads
What do you like best about the product?
ZoomInfo has been an excellent integration for our team since we purchased the tool. It has solved most of our problems as a team, and we are delighted with our decision to buy it.
What do you dislike about the product?
One of the things I dislike about this tool is that it also consists of ancient data. We get connected to people who are no longer associated with that company, and we reach out to the wrong people in doing so.
What problems is the product solving and how is that benefiting you?
We as a company, were facing a lot of issues in getting the direct numbers, but now, with ZoomInfo, we can get natural numbers and with that, the connection rate is more for us.
An exceptional tool
What do you like best about the product?
It is a great tool for our company, it has allowed us to reach many companies that would have been difficult to reach on our own, it has even gotten us several prospects with a great possibility of closing.
What do you dislike about the product?
I suggest that you double check the contact information (email) as we find that the contacts in Mexico are out of date in the sectors we are looking for.
What problems is the product solving and how is that benefiting you?
It allows us to reach decision makers that are difficult to reach by other means.
Great Prospecting Tool
What do you like best about the product?
Their Engage tool, coupled with SalesOS is as close as it gets to must-have tools for sales. They have many other integrated tools that like Websights and Intent that make prospecting much easier.
What do you dislike about the product?
Pretty well-rounded and robust, but if I had to pick something... I'd say the Chrome extension can be pretty glitchy at times. But that is just nitpicking for the sake of answering this question.
What problems is the product solving and how is that benefiting you?
ZoomInfo is the lifeline of our outbound prospecting. It has streamline our sales efforts and shortened the full sales cycle by allowing us to target our prospects much more precisely.
Zoominfo speeds up my process for reaching out to prospects
What do you like best about the product?
The most I like is that I can see an entire snapshot of the company with info like (Employee size, revenue, org structure etc.)
What do you dislike about the product?
Sometimes syncing issues with Salesforce.
What problems is the product solving and how is that benefiting you?
Helps immensely in prospecting, qualification of leads/prospects and provides up-to-date accurate information.
More than just a database
What do you like best about the product?
the contacts are great, but what we especially utilize is the way to get our message to prospective customers.
What do you dislike about the product?
No real downsides to speak of. the platform is very solid and integrates well with many CRM's
What problems is the product solving and how is that benefiting you?
streamlines our process and allows us to be efficient on getting our message to our customers, and prospective customers. engagement with new prospects has increased
Prospecting Made Easy
What do you like best about the product?
I like that there are several filters for removing prospects and that it has become more tied into ZoomInfo Engage. The layout is pretty good and with the new updates, adding them to sales flows is now a breeze. I also like that you can filter OUT keywords when searching for prospects.
What do you dislike about the product?
I wish we could drag and sort by columns. I know you can edit some out, but the layout can leave a lot to be desired in some cases. I also wish some company entries could be consolidated. For example, Gold Medal Industries and GMI in Ohio could be combined because it's the same company. It'd also be nice if a line on the main page showed if a company is a subsidiary of another company. For example, Quaker Oats is owned by PepsiCo or Bulk Apothecary is owned by Natural Essentials. I also wish that it would include an office/country HQ phone number. For example, if a company is based in Germany the HQ number is always that German number instead of a certain country's HQ. So if I'm in the US, I'd like to see the US' HQ number there istead of Germany's.
What problems is the product solving and how is that benefiting you?
It helps me by having the information all in one section. When I was with another company, we had to find all that information ourselves and gatekeepers made it very hard. ZoomInfo SalesOS will (often) tell me their direct number, business email, what branch they're in, etc. This helps me prospect properly instead of wasting my time trying to skirt around a gatekeeper or trying to figure out a name to contact.
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