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TrendAI Vision One™

Trend Micro

Reviews from AWS customer

18 AWS reviews

External reviews

295 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Chellappa A.

TrendMicro Vision One

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
Trend Vision One is liked for its comprehensive approach to cybersecurity, offering a single platform that combines risk management, security operations, and robust threat protection
What do you dislike about the product?
Trend Vision One is a powerful security platform, but the initial setup and configuration is bit complex and time-consuming, requiring specialized knowledge.
What problems is the product solving and how is that benefiting you?
The Attack surface feature is useful in tackling initial threats in a device and network.


    Abhisek N.

Vision One is a game changer in XDR world

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
Attack Surface Discovery and Workbench alerts.
What do you dislike about the product?
Vision One Agent should have all AV capabilities to work as a single solution as its a strong solution in comparison to Apex One Agent.
What problems is the product solving and how is that benefiting you?
In terms of detections, Vision One is doing great job. However in reporting part some improvements required as its not showing the smart scan agent pattern and agent installation date.


    Telecommunications

Trend Micro Vision One Review

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
User interface and easy to use. Detection of threats.
What do you dislike about the product?
Need more stability and enhancement. Need more automations.
What problems is the product solving and how is that benefiting you?
Detection of emerging threats, SOC, API integration,


    Vikas C.

Best in class Cyber Security Product!

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
Ease to use and user-friendly interface.
What do you dislike about the product?
Trend Agent size could have been lighter.
What problems is the product solving and how is that benefiting you?
With Trend Vision one I am able to monitor my complete end point and also Deep Security for Servers is one of the finest cyber security products I have ever used.


    Venkatachalapathi N.

Good experience using Vision One XDR

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
We are using multiple solutions from Trend micro. we upgraded to the XDR last year, the implementation was fairly easy and found it to be useful in our day to day operations. Good thing we saw was the features has increased from the time we have onboarded the solution.
What do you dislike about the product?
Can improve technical support Turn around time
What problems is the product solving and how is that benefiting you?
We wanted a central visibility for email & endpoint security. This solution has solved exactly that without much changes in the environment


    Consumer Goods

Great service - for the cost

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
A lot of information, The DDI catches everything. Highly responsive, and notifies relevent parties immedietly.
The dashboard provides great insight on risky devices so as to not waste time patching lower priority items.

We install clients easily and information comes in seamlessly.
What do you dislike about the product?
Wish the workbenches provided more details, provides very high level information.

Would love information about specific browsers, applications used etc.

I.E deepfake alerts for a computer, but would not specify how it was happening. (It was on MS Teams)
Cost is also a factor. This service costs a lot.
What problems is the product solving and how is that benefiting you?
Makes managing network security easier. Lets me focus on other tasks.


    Michal Panszczyk

Centralized management and quick threat response improve security posture

  • May 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

My use cases for Trend Vision One are typically reactive, letting it scan and monitor our environment, and we typically respond quickly to any workbenches that come up.

We also try to adapt to the Cyber Risk Index or the security score, keeping that at the lowest amount possible on a weekly or bi-weekly basis as we push out updates and do maintenance.

What is most valuable?

My favorite features in Trend Vision One include the Cyber Risk Index, which breaks down various pieces of info into one easily digestible score. I appreciate the workbenches. They provide a visual of how they operate for the most part, and I value the in-depth details they offer since we can mostly operate off of that, giving us enough info to crunch and figure out what's happening.

While it's not an actual feature of the application, I appreciate the clinics and seminars that Trend provides, as I went to one last year that got me from zero to beginner, and I hope to advance to intermediate with another seminar series this year.

Trend Vision One helps reduce my mean time to detect and respond to threats as without it, we would be scrambling and confused with not much information to go off of for threat hunting. I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider since we think it's a very good product, and we appreciate the speed and breadth of data we receive from it.

I sometimes see noise from false positives with Trend Vision One. One clear instance involved the AI deep fake feature, which would throw up false positives whenever someone had a Teams meeting with a blurred background, leading us to turn it off as it activated for every meeting. Additionally, there were minor false positives throughout the year related to Microsoft update files and certain DLLs, however, they don't clutter Trend Vision One much and have essentially gone away in recent months.

I am very happy with Trend Vision One's platform ability to provide centralized visibility and management across protection layers. The platform extends into various categories, offering oversight over email and even flagging suspicious activities that occur on a server, despite not having a Trend Vision One agent on it. For instance, an admin setting up remote access on that server was flagged as suspicious, and I appreciate the reach that Trend Vision One has across different scattered categories it monitors.

What needs improvement?

In terms of improving Trend Vision One, it might sound silly, yet it seems notoriously uncooperative with middle clicks and opening sections in new tabs. I'm a big tab browser, and it feels hitting a brick wall when I have to refresh in a new tab or make a copy of a tab to move forward. If we can enable middle clicks to open sections in new tabs, it would greatly benefit me personally.

For how long have I used the solution?

I've been using Trend Vision One for a few months, approximately eight to ten months at this point.

What do I think about the stability of the solution?

Regarding stability, I don't think Trend Vision One has ever caused any lagging, crashing, or downtime. There was one situation where we may have misconfigured something, forgetting a checkbox, and Trend Vision One's scheduled scans might have used some CPU resources, however, that's on our end. Besides that, Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.

What do I think about the scalability of the solution?

I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand. Our company has about 200 employees in Canada, and I can foresee that if we doubled in size, Trend Vision One would accommodate that very easily.

How are customer service and support?

I have contacted the technical support before. We're very happy with the technical support from Trend Vision One, feeling we have our own dedicated technician who knows the entire suite of applications. They are very intelligent and responsive, and as we submit feature requests, they seem to make it into the actual list of features in Trend Vision One, so we maintain a good relationship with their technical support and development teams.

Which solution did I use previously and why did I switch?

I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider as we consider it a very good product.

How was the initial setup?

The experience of first using Trend Vision One is really difficult due to the steep learning curve. Thankfully, I attended a Trend Vision One seminar that got me from zero to beginner, as without that, it involves a lot of guesswork with little grounding to go off of. I really recommend their seminars and tutorials.

What's my experience with pricing, setup cost, and licensing?

I do not know much about the pricing of Trend Vision One. My understanding is it's expensive. We pay for it anyway, and there's always sticker shock. Still, we feel it's necessary as this product covers all our needs.

Which other solutions did I evaluate?

We're hesitant to shop around for any other provider. Trend Vision One is a very good product, and we appreciate the speed and breadth of data we receive from it.

What other advice do I have?

I'm not sure if I use the cyber risk exposure management capabilities. Trend Vision One requires very little maintenance on my end, mostly just keeping up with refreshing the license, which is about all I hear related to Trend Vision One maintenance.

Some top security challenges in my industry include securing anything exposed to the internet, especially since we were previously hit with ransomware. The ability of Trend Vision One to detect and cut off threats early, clean up files before they execute, and address phishing emails helps us significantly. We also have their email and collaborative security, which is crucial along with having zero-day protections to receive early warnings of threats, allowing us to act immediately outside our maintenance windows.

I'm not completely sure where we use the Trend Vision One sensors, as I didn't set them up. However, we do have a DDI that we paid a lot for, which is one of our biggest data sources and populates much of the information in Trend Vision One. We also have a network sensor at our different location in the United States, which is a temporary holdover until we can upgrade to something more robust.

It's not critical for my company that Trend Vision One has AI built into its platform in terms of needing a language model to explain things, however, AI is actually critical for threat detection and behavioral analysis. That aspect of behavior monitoring and action based on behavior is very important.

Trend Vision One has helped my organization reduce its cyber risk. For instance, even prior to acquiring the DDI, the DDI's presence on our network found a threat actively in progress, and we were able to act on it, demonstrating its effectiveness from day zero.

On a scale from one to ten, I would rate Trend Vision One a nine overall.


    reviewer2706279

Centralized visibility improves threat detection and response

  • May 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our use case for Trend Vision One is for our security platform. We use it for antivirus, XDR, and network telemetry purposes.

How has it helped my organization?

Trend Vision One helped us to consolidate our use of security vendors and reduce silos. We had three or four consoles from different products, and we consolidated them into one console with this product.

Trend Vision One helped reduce the time to detect and respond to threats by 70% to 80%.

Trend Vision One has helped us reduce noise from false positives.

We have been using cyber risk exposure management for 2 months since upgrading in April. It helps us identify blind spots by providing more visibility and insights into our environment, making it a valuable feature.

We use the network sensor, and its coverage is critical. With SIEM, we gain substantial insights into our environment, and having a complete 360 view is necessary in today's security world. It reduces the risk by 50%.

Having AI built into the Trend Vision One platform is important for our organization. It reduces many manual steps, resulting in more and quicker detections and advanced automation for remediation, improving efficiency by 60% to 70%. The solution aims to reduce risks and enhance detection.

What is most valuable?

I like how easy it is, and there is a single pane of glass. We have one console for everything.

Trend Vision One provides centralized visibility and management across protection layers. It has the functionality of different products and management of a single pane of glass. We have one console for everything. As a security engineer, it's easier to check the alerts and find everything. It consolidates a lot of consoles into one, and that's what we like most about it.

What needs improvement?

Vulnerability scanning could be improved. They need to see more CVEs and scan products for known vulnerabilities, allowing for better display and review of potentially exploitable servers by hackers or through configuration settings.

For how long have I used the solution?

We have been using Trend Vision One for approximately 18 months.

What do I think about the stability of the solution?

We haven't experienced any stability issues. It has proven to be stable.

What do I think about the scalability of the solution?

The scalability of Trend Vision One is good.

How are customer service and support?

I have contacted technical support from Trend Micro. The quality and speed of support are good.

How was the initial setup?

It was easy. It took us one day to fully deploy Trend Vision One.

Some maintenance is required for updating agents on the servers.

What about the implementation team?

The deployment involved just one person working with the vendor in one day.

What was our ROI?

Trend Vision One has reduced risks by 50%. We have reduced the response time by approximately 70%-80%.

What's my experience with pricing, setup cost, and licensing?

When we have a good product such as Trend Vision One, the price is fine.

Which other solutions did I evaluate?

We have used Trend Micro products for many years, and we upgraded to Trend Vision One. We didn't test any alternatives, staying with what we've used for years.

What other advice do I have?

I would rate Trend Vision One an eight out of ten.


    Dennis Niedling

The CREM feature is an absolutely essential feature that helps us meet security requirements

  • May 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

We're in the retail business, we sell bicycles in physical stores, and our branches are our biggest attack surface. These locations are covered by our overall solution, including sensors and other protection.

We have 49 branches, a headquarters, and a central warehouse. That's about 1,200 users and 1,000 computers. Trend Vision One is used primarily by our IT team. We also integrate with Office 365, Azure, and our on-prem data center.

We use Trend Vision One for consolidated security in hybrid environments. We have both on-premise and cloud data centers, particularly in Azure. The platform consolidates all of that into one view.

What is most valuable?

Since we started using Trend Vision One, we've been able to enhance our security posture significantly.

Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy.

Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago.

The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements.

It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention.

Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security.

Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually.

Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement.

When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful.

It took about half a year to realize the benefits of Trend Vision One after implementation.

What needs improvement?

The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vision One. A fully integrated endpoint client is the next step.

What do I think about the stability of the solution?

My impression of the solution's stability is an eight out of ten.

What do I think about the scalability of the solution?

I'd rate the scalability of Trend Vision One a nine.

The platform scales well. Our growth over the past three years has never caused performance or expansion issues.

How are customer service and support?

The service support for Trend Vision One works well. The service desk and escalations function smoothly.

Which solution did I use previously and why did I switch?

We used Kaspersky before Trend Vision One and switched due to BSI recommendations.

How was the initial setup?

It took about half a year to realize the benefits of Trend Vision One after implementation. Migration processes took some time, but we quickly started seeing positive results.

What was our ROI?

A return on investment wasn't our goal with Trend Vision One. The goal was to achieve a high level of security at acceptable costs, not ROI calculation.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing model for Trend Vision One is fair overall, especially with the good discounts we got. Currently, no extra costs—though we pay a monthly fee that gets converted into credits. I find the credit model non-transparent—you can't always tell how many licenses apply to which product. Trend Micro is working on improving this. We'll renegotiate pricing in 2026.

Which other solutions did I evaluate?

I joined the company in 2022 and brought knowledge of Trend Vision One with me. Our partner also recommended it, and the pricing and offers were so good that we didn't seriously consider alternatives.

What other advice do I have?

We cover all areas of security with Trend Vision One, except for edge security—we use other firewalls there.

We deploy Trend Vision One sensors at the endpoint and for email, including Office 365, and we're expanding this further. We believe that having all data in one central system gives us better insight than using isolated solutions. That's why we initially looked for a one-platform solution.

In 2025, we can finally recognize risks effectively, especially in Azure, where we previously had to rely solely on Microsoft. With Trend Vision One's support, we can now detect and mitigate risks, especially with our core ERP system running in Azure starting this November.

My advice to others evaluating Trend Vision One is to understand the full value across all modules. Just using endpoint protection doesn't show the platform's real strength. The full benefits come when multiple modules are used together.

My overall rating for Trend Vision One is 8 out of 10.


    Ramesh Elayarajendiradoss

An integrated platform that simplifies threat and response management

  • April 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our usual use cases for Trend Vision One involve the detection of any kind of threat. We are getting alerts from the workbench on Trend Vision One and we perform threat hunting. If there are false positives, we close them, and in the case of true positives, we take action toward remediation and closure. Predominantly, we use it for threat management.

How has it helped my organization?

Trend Vision One is an integrated platform where I can get all the information about all the endpoints, whether it be a server, laptop, or desktop. Everything is integrated, allowing me to see everything within one console; that is one of the greatest advantages of Trend Vision One.

In terms of centralized visibility and management across protection layers, Trend Vision One provides protection across all attack vectors. It allows us to manage threats in all phases. We can even perform forensics where we can collect suspicious files remotely to submit to Trend Micro.

Trend Vision One helps reduce the time to detect and respond to threats. We get alerts in real-time. We receive notifications as email alerts, as well as alerts in the console. Through the workbench, we can monitor the console 24/7 with real-time information; there is not much delay.

Trend Vision One has helped us reduce noise from false positives, thanks to the SOAR functionality. We are able to configure automatic responses, and in case any false positives are identified, the Vision One console takes care of them automatically. This helps us reduce a lot of false positives.

Trend Vision One has indeed helped consolidate our use of security vendors and reduce silos. We sometimes get threat notifications from other vendor products, such as Microsoft Cloud App Security, which identifies threats, and we can trace similar traffic from the endpoints in Vision One. This correlation adds more value for our clients.

What is most valuable?

The most valuable feature of Trend Vision One is response management; when there is a malware issue, we need to isolate the endpoint, which I can do through response management. I can isolate an endpoint, restore the endpoint, and run manual malware scans, which will be very useful when performing malware remediation actions.

What needs improvement?

In future releases of Trend Vision One, I would like to see improvements regarding role-based access control, as it is important to ensure that when granting admin access to a person, their visibility is limited to only their respective markets. For example, while creating roles for countries like France, Germany, and Italy, they should only manage their own endpoints to maintain privacy and security.

For how long have I used the solution?

I have been working with Trend Vision One for more than 2 years.

What do I think about the stability of the solution?

I have not encountered any issues with the stability of Trend Vision One. There have been no problems at all.

Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support, and we do not face challenges in accessing services from Trend Micro.

What do I think about the scalability of the solution?

Regarding scalability, Trend Vision One accommodates many endpoints without any challenges, allowing easy expansion of our portfolio.

How are customer service and support?

I would rate the technical support for Trend Vision One a perfect 10 out of 10, as Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.

Which solution did I use previously and why did I switch?

Before using Trend Vision One, we were utilizing McAfee, and some of our clients were using Symantec. Currently, most clients have transitioned to Trend Micro.

The decision to switch from McAfee was driven by factors such as high costs and the global presence of organizations. Trend Micro has a more robust global reach and its pricing is very competitive compared to McAfee.

How was the initial setup?

The initial setup of Trend Vision One is not complex; it is straightforward. We had the options in the Trend Vision One console, and we received training from Trend Micro-certified administrators. We had knowledge transfer sessions, and later, we successfully migrated our products from on-prem servers to the cloud.

We have been using the product for more than 7 to 8 years, and we did not face any challenges during this migration.

What was our ROI?

We have seen a return on investment with Trend Vision One, primarily in terms of having more confidence in addressing any kind of suspicious activities. Any such activities will be notified to us, allowing us to take action. The return on investment is apparent in managing the endpoints and addressing suspicious activity that might otherwise go unnoticed.

It has saved about 25% to 30% of our time. The risk has been reduced by more than 25% after switching to Trend Vision One.

What's my experience with pricing, setup cost, and licensing?

Its price is very decent. It suits our requirements.

Which other solutions did I evaluate?

I did evaluate other options, including Microsoft Sentinel, but ultimately, most vendors choose Trend Vision One.

The factors that led us to choose Trend Vision One over Microsoft or other options include costs, and since we already have Microsoft for other protections (like M365 security protection), we opted for protection with a different vendor, rather than the same vendor.

What other advice do I have?

I would rate Trend Vision One a nine out of ten.