MSG91-SMS
MSG91Reviews from AWS customer
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Outstanding MSG91 Support for SMS Template and DLT CTA Setup
What do you like best about the product?
Excellent support from Damini in configuring the SMS template and DLT CTA for sending SMS. Truly appreciated! MSG91 is perfect for using communication services. MSG91 Support is outstanding.
What do you dislike about the product?
Nothing we dislike everything is good all good.
What problems is the product solving and how is that benefiting you?
SMS Configuration
Awesome MSG91 Support for SMS Configuration and Template Setup
What do you like best about the product?
Damini from the support team assisted us with SMS configuration and template setup in MSG91. Very helpful & awesome support.
What do you dislike about the product?
Nothing we dislike everything is good right now
What problems is the product solving and how is that benefiting you?
SMS Setup
Outstanding Support and Ease of Use
What do you like best about the product?
I like the support provided by MSG91, especially when Mr. Aniket called me and was on call until the query was resolved, and he solved it in a nice way. I also find the initial setup of MSG91 easy. I mainly use MSG91 for WhatsApp marketing, and it helps with Template JSON mapping for bulk messages.
What do you dislike about the product?
Not yet anything
What problems is the product solving and how is that benefiting you?
I use MSG91 for WhatsApp marketing, and it solves template JSON mapping for bulk messages.
MSG91’s Generous Credits and Exceptional Support Team Made Our Onboarding Seamless
What do you like best about the product?
As a non-profit organization, we truly appreciate the support we received from MSG91. They generously provided us with free credits, which greatly helped us manage our communication needs within our limited budget.
In addition to the credits, their team offered complete support during the SMS setup process for sending our campaigns. The entire onboarding experience was smooth, and they guided us step by step to ensure everything was configured correctly.
Their support team is always available, responsive, and extremely helpful whenever we have questions or need assistance. We are very grateful for their continuous support and commitment to helping organizations.
In addition to the credits, their team offered complete support during the SMS setup process for sending our campaigns. The entire onboarding experience was smooth, and they guided us step by step to ensure everything was configured correctly.
Their support team is always available, responsive, and extremely helpful whenever we have questions or need assistance. We are very grateful for their continuous support and commitment to helping organizations.
What do you dislike about the product?
There is nothing at this time that we dislike.
What problems is the product solving and how is that benefiting you?
Initial setup and sending SMS in bulk
Timely policy notifications and reminders.
What do you like best about the product?
Renewal reminders are delivered reliably.
What do you dislike about the product?
More event templates would is be useful.
What problems is the product solving and how is that benefiting you?
It improved internal coordination.
Our Journey with MSG91: Easy Integration, Reliable Unified Communication Suite
What do you like best about the product?
What I appreciate most about MSG91 is its ease of integration and reliability.
Beyond that, the wide variety of services and tools they offer for end-to-end business communication is a real strength. From SMS and WhatsApp to email, voice, and authentication flows, everything sits within a unified ecosystem, making it easier to manage, scale, and govern communication across the business.
Beyond that, the wide variety of services and tools they offer for end-to-end business communication is a real strength. From SMS and WhatsApp to email, voice, and authentication flows, everything sits within a unified ecosystem, making it easier to manage, scale, and govern communication across the business.
What do you dislike about the product?
There's nothing to dislike but as a suggestion to improve
Reporting could improve with clearer dashboards and more structured analytics. Additionally, more platform tutorials and guided documentation would help users navigate and utilize the features more effectively.
Reporting could improve with clearer dashboards and more structured analytics. Additionally, more platform tutorials and guided documentation would help users navigate and utilize the features more effectively.
What problems is the product solving and how is that benefiting you?
We are using it as our core communication layer, leveraging email, WhatsApp, Hello, campaigns, and file hosting. Instead of juggling multiple tools, everything sits within one ecosystem, which simplifies execution and oversight.
The benefit for us has been speed and convenience. Onboarding was quick, integration was straightforward, and the support team has been responsive whenever required. So far, the experience has been smooth and reliable, and it has helped streamline our communication workflows effectively.
The benefit for us has been speed and convenience. Onboarding was quick, integration was straightforward, and the support team has been responsive whenever required. So far, the experience has been smooth and reliable, and it has helped streamline our communication workflows effectively.
Professional messaging for client communication
What do you like best about the product?
Client updates are delivered consistently.
What do you dislike about the product?
More reporting options this a would help.
What problems is the product solving and how is that benefiting you?
It improved client satisfaction and response rates.
Reliable WhatsApp Service with Great Support
What do you like best about the product?
I like the WhatsApp feature of MSG91. It's a good third-party service, and I believe the pricing it offers is really good in terms of cheapness and effectiveness.
What do you dislike about the product?
I found the initial setup challenging at first, but it was nice after I got help from the support team.
What problems is the product solving and how is that benefiting you?
I use MSG91 to send WhatsApp messages to the masses on a broad level.
Effective OTP Sending with Top-Notch Support
What do you like best about the product?
I use MSG91 for sending OTPs through WhatsApp and SMS on our job portal. I really appreciate the good customer support, particularly from Karan, our account manager, who has been very helpful and supportive whenever needed. I find the setup easy because we got the needed support. Additionally, the SMS and WhatsApp features are valuable for sending OTPs to people using our platform.
What do you dislike about the product?
for now we are ok
What problems is the product solving and how is that benefiting you?
I use MSG91 for sending OTPs via WhatsApp and SMS, ensuring authentication by verifying phone numbers.
Highly Recommended for Bulk Messaging and Seamless Integration
What do you like best about the product?
I like using MSG91 for sending WhatsApp bulk messages and find the campaign feature very useful. It's great for reaching out to a maximum number of users. The supported UI makes it easier to use, and Shruti Patidar assisted in integrating my account instantly, which was really helpful. Overall, I would totally recommend MSG91.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
MSG91 helps me reach out to a maximum number of users and connect my offline account instantly, which was difficult before.
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