MSG91-SMS
MSG91Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
207 reviews
from
External reviews are not included in the AWS star rating for the product.
It's a good messaging API for applications and projects.
What do you like best about the product?
Very good and fast messaging service. it's pretty good and easy to use.
What do you dislike about the product?
I didn't find anything difficult still now.
What problems is the product solving and how is that benefiting you?
for my final year project.
Recommendations to others considering the product:
Good API for messageing. Can be used for any applications and projects. Easy to learn and use.
Good business service providing excellent values
What do you like best about the product?
They have excellent API's which are easy & quick to deploy.
The response times & feedback system grantees the quality of services they provide.
To add more they even provide free credits to test their services and as i said customer support is very helpful & responsive
The response times & feedback system grantees the quality of services they provide.
To add more they even provide free credits to test their services and as i said customer support is very helpful & responsive
What do you dislike about the product?
To be honest , we haven't found anything as such which we can say we *disliked* about msg91.
What problems is the product solving and how is that benefiting you?
We have been mainly using the Programmable transactional SMS & OTP for 2 of our ongoing platforms. it makes us easier to provide links to customers through sms & OTP services are used in our login systems to verify Phone numbers , we are also working to get programmable whatsapp messaging service ready.
Recommendations to others considering the product:
I recommend MS91 without reservation , i personally found services very easy to integrate and useful to our system , Technical support is also responsive.
Support is pretty nice but dashboard is not proper reliable
What do you like best about the product?
Support is fast and very useful for every issue and problem. Support team is very helpful to every problem and they response immediately and properly.
What do you dislike about the product?
Dashboard is not proper reliable and it's not real time and some functionality is misbehave and some part is missing in developer documentation.
What problems is the product solving and how is that benefiting you?
To simple system for login/signup for portal.
It's a very good and seamless service and helped our business.
What do you like best about the product?
A quick message delivery from the api to user.
What do you dislike about the product?
I did not find any downsides currently, it helped our business.
What problems is the product solving and how is that benefiting you?
ecommerce business delivery status
Good support, best fit for Startups
What do you like best about the product?
easy to integrate.
Good delevery
The support team is available immediately
Good delevery
The support team is available immediately
What do you dislike about the product?
had a good experience in the last 2 years of usage
What problems is the product solving and how is that benefiting you?
OTP and Transactional messages
Recommendations to others considering the product:
supportive team, good delivery of SMS
The SMS provider to work with. Everything was smooth. From integration to Message delivering.
What do you like best about the product?
The belief system of the organization. I wholeheartedly support MSG91.
What do you dislike about the product?
There is nothing I disliked actually. The team is very helpful.
What problems is the product solving and how is that benefiting you?
Integration with Vtiger was very helpful for the organization.
Recommendations to others considering the product:
The costing for the product with worth the efforts they'd put in with you. You can go ahead with their service. And I would also be implementing their service in my newly ventured startup propertyyy.com too.
Great Infrastructure & High-Priority Support
What do you like best about the product?
It's been more than 5 years that we have been using MSG91 for our platforms and services including those of mobile applications and games. Just like they promise, the delivery rate of MSG91 is 99.99% and their support is on priority. Very happy and looking forward to them to expand into more products and services.
What do you dislike about the product?
More details about msg delivery could be better in the API response.
What problems is the product solving and how is that benefiting you?
OTP, Transaction notification over email and SMS both.
Recommendations to others considering the product:
Once a startup, always a startup.
Do not fall for cheap Prices. msg91 Technical Team Sucks!!
What do you like best about the product?
Cheap Price was the only good thing which attracted me to buy their service. And earlier I was able to contact the team regarding some hands-on experience of the dashboard and the team was quick to respond but as the time progressed there support became worse
What do you dislike about the product?
Tech Support sucks. They will give you false deadlines to resolve the issue and All the time same excuse."We are working with our backend team regarding the issue".
I don't understand how many years they will resolve the issue. Worst You can't contact them via call. Only emails which will make you wait all the time.
Their customer support will give you excuse all the time and will ask you to keep patience all the time instead of solving the issue. and worst thing is they will not ever contact you from there own even if they tell you they will get back to you. They Won't. You keep chasing them but they won't give a shit about it
I don't understand how many years they will resolve the issue. Worst You can't contact them via call. Only emails which will make you wait all the time.
Their customer support will give you excuse all the time and will ask you to keep patience all the time instead of solving the issue. and worst thing is they will not ever contact you from there own even if they tell you they will get back to you. They Won't. You keep chasing them but they won't give a shit about it
What problems is the product solving and how is that benefiting you?
I was helping my clients send bulk SMS using msg91 but due to there worst service, I have lost clients because I am not able to get a delivery report via webhook so can't show it to customers as well as Manual delivery reports also can't be exported. The only benefit you will get is the cheap price. and everything else just sucks. I will not take their services for free from now. Lost my Client due to msg91. finding some other SMS gateway. let's see how their service is
Recommendations to others considering the product:
Do not fall for their cheap price. Believe me. If you want, first try their free service first and you will have a good idea. Also do not invest a lot of money to buy double credits. I did that. Also, system security is also not good. I have lost 30k SMS credits due to there system got hacked
Pathetic tech, CTO couldn't resolve issues
What do you like best about the product?
Their startup program is quite generous. It can help early-stage startups start delivering SMSes.
What do you dislike about the product?
This list is big. I will try to summarize:
- The API integration is unnecessarily complex. They run another company called "viasocket.com" which is their recommended way of connecting to MSG91 API.
- I have been their paying customer since over a year and there hasn't been a week passed by where I haven't received 500 class errors from their API. The API is down frequently.
- Their tech team is unable to resolve issues. I have contacted them 4 times regarding frequent service degradation. They assured me that the issues have been resolved but they are not. I am still receiving the same errors regularly.
- Some tooltips in their dashboard openly admit their tech team's incompetence. I am copying pasting this message from their dashboard: "Due to some technical issues, if the admin resend your message, you might see reports for the same number twice." Can't post a screenshot, since it isn't allowed here.
I am switching to Textlocal as soon as my MSG91 credits are exhausted. Goodbye!
- The API integration is unnecessarily complex. They run another company called "viasocket.com" which is their recommended way of connecting to MSG91 API.
- I have been their paying customer since over a year and there hasn't been a week passed by where I haven't received 500 class errors from their API. The API is down frequently.
- Their tech team is unable to resolve issues. I have contacted them 4 times regarding frequent service degradation. They assured me that the issues have been resolved but they are not. I am still receiving the same errors regularly.
- Some tooltips in their dashboard openly admit their tech team's incompetence. I am copying pasting this message from their dashboard: "Due to some technical issues, if the admin resend your message, you might see reports for the same number twice." Can't post a screenshot, since it isn't allowed here.
I am switching to Textlocal as soon as my MSG91 credits are exhausted. Goodbye!
What problems is the product solving and how is that benefiting you?
Cheaper than the competition. That's the only pro about them.
Recommendations to others considering the product:
I won't recommend them to any company who takes SMS communication seriously.
Message91 or MSG91 is the best bulk sms service I have ever used with a high delivery rate
What do you like best about the product?
After sales service of the product is very good along with quick sms api integration as MSG91 has helped me vigorously advance my sales along with sending promotional messages also this helped me gain a lot of client satisfaction continuously.
What do you dislike about the product?
I have to specify the country code for India also as I believe it is good to specify outside India but in domestic messages also I have to provide +91 before each number which I think should not be there as most of my clients currently are from India.
What problems is the product solving and how is that benefiting you?
MSG91 is revolutionary for me as previously people suggested me some other platforms for bulk messaging but after research I realised that their customers were not getting delivery on time, this is not happening with me.
Recommendations to others considering the product:
MSG91 delivers messages which are promotional and transactional to cross borders all over the world.
showing 191 - 200