MSG91-SMS
MSG91Reviews from AWS customer
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Made messaging very easy. Great support!
What do you like best about the product?
Support from Mr. Hardik is really great! They helped us with basics. And now we're using their API for OTPs. The dashboard is easy to use. Love the simplicity.
What do you dislike about the product?
Reports have to be downloaded from time to time. With so much to keep a track of, having historical reports would really be a plus.
What problems is the product solving and how is that benefiting you?
We wanted a simple solution for SMS marketing. MSG91's service is very reliable. No issues with delivery or support. All the productivity tools like saved templates, send later etc are available to make work easier.
Recommendations to others considering the product:
It was recommended to us by someone! Now I recommend it to people who are looking for a simple and effective solution. All your messaging needs can be taken care of here.
Great support. Reliable service
What do you like best about the product?
Quick support from msg91 team. Service is reliable.
What do you dislike about the product?
More tutorials (especially video) could help for non technical folks
What problems is the product solving and how is that benefiting you?
SMS updates, email updates and OTP services are very helpful for our product. All possible directly by one service
Good experience
What do you like best about the product?
We are using msg91 since a year now, must say the UI & the messaging of the platform is great. As well as the service is amazing.
What do you dislike about the product?
Turn around time for any resolve. We live in a VUCA world, it would be great if we can get a quick resolve for the bug caused
What problems is the product solving and how is that benefiting you?
Quick & bulk messaging for all my clients. We work with India's Top BFSI companies and we leverage msg91 to send SMSes to our clients
MSG91 is best because it is hassle free.And also that the support team is a very quick to reply .
What do you like best about the product?
The dashboard of the site is easy to use.
What do you dislike about the product?
I did not find anything difficult to use.
What problems is the product solving and how is that benefiting you?
Reaching out to our customers through OTP sms.
Best Services
What do you like best about the product?
Good SMS Service with fast delivery minimum fail.
What do you dislike about the product?
Customer Care centre Team very slow not giving detailed Information
What problems is the product solving and how is that benefiting you?
No Problems
Not a User Friendly Interface & not a good support service - MSG91
What do you like best about the product?
There is nothing to like. Its a brand, so I availed the services, but later on I came to know, its a player of my choice.
What do you dislike about the product?
Everything, which includes :
1. Rates are higher than others
2. Support services are poor
3. Interface is not user friendly and highly complicated.
4. They believe more on Robots rather than Humans.
1. Rates are higher than others
2. Support services are poor
3. Interface is not user friendly and highly complicated.
4. They believe more on Robots rather than Humans.
What problems is the product solving and how is that benefiting you?
Requirement was of Bulk Promotional and Transactional SMS & Bulk Voice Calls. They are just providing SMS services, nothing else. They don't have proper plugins to integrate with Wordpress Ecommerce Websites. So, actually not a beneficial deal. We are going to stop their services once, credits balance ends.
Recommendations to others considering the product:
Not Recommended
High availability low failure rate and faster SMS delivery
What do you like best about the product?
The support team and high availability of service
What do you dislike about the product?
The user interface of the portal can be improved and more user-friendly.
What problems is the product solving and how is that benefiting you?
Sending OTP and transactional SMS and WhatsApp messages to our users.
Good Service, Easy integration
What do you like best about the product?
Integration was seamless. No hassle with template approval. Delivery percentage satisfactory.
What do you dislike about the product?
Nothing was unsatisfactory or something to dislike.
What problems is the product solving and how is that benefiting you?
MSG91 helped us send appropriate msgs to our customers regarding our product renewal services, their charge, and how to do it.
Perfect OTP service with best delivery rate in the market
What do you like best about the product?
It has a very high delivery rate in the market.
What do you dislike about the product?
Not much disliked anything. Have tried many solutions in the market but this is best.
What problems is the product solving and how is that benefiting you?
We are using MSG91 for OTP delivery in our main product.
As we are doing only OTP login so delivery rate matters the most in our product, so the major benefit is a high delivery rate.
As we are doing only OTP login so delivery rate matters the most in our product, so the major benefit is a high delivery rate.
Beginner friendly and time efficient setup
What do you like best about the product?
Easy integration, simple API's and flexible templates.
What do you dislike about the product?
Bit confusing about the error handling and basic dashboard
What problems is the product solving and how is that benefiting you?
We used it to verify phone numbers of our clients and customers. It was easy to integrate and start using.
Benifit is the low cost and basic technical knowledge requirements.
Benifit is the low cost and basic technical knowledge requirements.
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