Squadcast
Squadcast Inc.External reviews
307 reviews
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Simple, Good and Seamless
What do you like best about the product?
It is simple and ease to access without any difficulties.
What do you dislike about the product?
Nothing to mention about. Change the logo
What problems is the product solving and how is that benefiting you?
Acknowleging alerts and used to create tickets using webhooks.
Helping to sort out the alerts.
Helping to sort out the alerts.
It helps to act quickly
What do you like best about the product?
The alerts that we can configure and the escalation policy, the on call calendar. Very well intergrate with alert manager.
The mobile app allows team members to receive and respond to alerts on the go, ensuring that incidents are addressed promptly.
Squadcast provides incident analytics and reporting, which can help you identify trends, areas for improvement, and the overall performance of your incident response process.
Squadcast supports automation through runbooks and alert rules. Runbooks help document and automate response procedures, while alert rules allow you to customize how and when alerts are triggered.
The mobile app allows team members to receive and respond to alerts on the go, ensuring that incidents are addressed promptly.
Squadcast provides incident analytics and reporting, which can help you identify trends, areas for improvement, and the overall performance of your incident response process.
Squadcast supports automation through runbooks and alert rules. Runbooks help document and automate response procedures, while alert rules allow you to customize how and when alerts are triggered.
What do you dislike about the product?
If not properly configured, Squadcast can potentially flood your team with alerts, leading to alert fatigue. It's important to set up alert rules and thresholds carefully to avoid this.
What problems is the product solving and how is that benefiting you?
The succes rate, exception count increase alerts. It helps to act reactively.
Simple and Efficient
What do you like best about the product?
API is very easy to use and implement. Customer support is very quick and responsive. It was very easy to integrate this with ELK.
What do you dislike about the product?
Sometimes while acknowledging one alert, another one comes. There should be some time gap in calling so that it is easier to acknowledge.
What problems is the product solving and how is that benefiting you?
All the service and metric alerts for the VMs.
Good product at great price
What do you like best about the product?
Squadcast has almost all the features you would need in an alerting product. It has been very reliable for us with no missed alerts over 2 yearss of operations. Best thing is , you get all this at a very good pricing compared to its competitors.
What do you dislike about the product?
Grouping and suppressing alerts is a bit involved.
What problems is the product solving and how is that benefiting you?
We use squadcast to manage our on-call operations. We have found it to be a reliable tool with no downtime and good support.
Squadcast helps us improve the customer experience
What do you like best about the product?
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
What do you dislike about the product?
The GUI, its soo complicate vs the competition.
What problems is the product solving and how is that benefiting you?
It helps us resolve tickets when what we classify as an incident is occurring. It involves escalating and provisioning our systems for its tracking.
Works great for our needs!
What do you like best about the product?
Squadcast is easier to use than other platforms I've tried. It gets the job done and I spend less time in this tool than I have in other tools I've used.
What do you dislike about the product?
Can't really think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Incident management
Good At a Niche
What do you like best about the product?
I think Squadcast very solidly offers what it says on the box. It fulfills my needs solidly and without too many bells and whistles but gives a ton of flexibility. It's a big step up from using slack or email.
What do you dislike about the product?
I think the defaults could be better and I do wish there was a cleaner way to handle specific notifications as higher priority via phone but I'm not sure that's technically feasible.
What problems is the product solving and how is that benefiting you?
We use it for on call alerting.
Moderate user
What do you like best about the product?
flexibility and organization of tiles and spaces
What do you dislike about the product?
re-try mechanisam enforcing will reduc the user
What problems is the product solving and how is that benefiting you?
makes calls and informs engineer
Squadcast helps with on call, tracking errors, etc.
What do you like best about the product?
Being able to see other incidents that may have impacted your services as well. Being able to create teams, schedules, etc.
What do you dislike about the product?
There's a lot. I haven't found a super easy way to configure it, but that may be the nature of the beast. And since it's an on call type of system, you naturally hate it regardless of product.
What problems is the product solving and how is that benefiting you?
Keeps a playbook, on call schedule so when our team services break, our command center has a place and people to contact.
WattIQ alert escalation
What do you like best about the product?
Customizable user groups and parameters for text and email alerts
What do you dislike about the product?
Nothing I have found so far that I dislike
What problems is the product solving and how is that benefiting you?
Lab equipment monitoring and alerting
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