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Squadcast

Squadcast Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

307 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

VERY AFFECTİVE PRODUCT

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
It is truly an accurate and successful product. in general, it works stable and impressive.
What do you dislike about the product?
prices can be a little cheaper. Some usability problems can be fixed.
What problems is the product solving and how is that benefiting you?
It enabled me to do my existing works faster and more accurately. It also provided support in the standardization of in-house transactions.
Recommendations to others considering the product:
reliable
stabil


    Andrew A.

Squadcast streamlines alerting, rotations, and team organization!

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
Breaking out internal users into unique and specific squads helps organize alerting structure and regular rotations
What do you dislike about the product?
Some alerts can unknowingly get left in a triggered state after they have been resolved
What problems is the product solving and how is that benefiting you?
Building out 24/7 squad coverage rotations for holidays or weekends for support and development teams has helped address blindspots and mitigate more significant problems that may occur during our non-working hours
Recommendations to others considering the product:
Consider looking into Squadcasts integration abilities as you can make specific alerts that notify via email, text, phone call, Slack, etc., and test what notification frequency works best for you and your squads.


    Retail

Squadcast is easy to configure and integrate with cloud based monitoring systems

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
- Simple configuration
- Easier integrations with monitoring tools such as Datadog, Sentry
- Notifications and integration with Slack
What do you dislike about the product?
I wish to see support for mobile apps integration for alerting on-calls via phone-based notifications such a texting, alerts to grab their immediate attention.
What problems is the product solving and how is that benefiting you?
We are managing high severity incidents for our product via creating an on-call rotation in Squadcast. We are also integrating Squadcast with our monitoring tools, such as Datadog.


    Dan D.

Awesome Tool

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Clean escalation of issues by default (non) actions makes my world much better
What do you dislike about the product?
I would like to customize the report format, and make it suitable for customer notices
What problems is the product solving and how is that benefiting you?
Informing appropriate staff of issues, telling customers that we are supporting them actively, and how. I was able to provide a new customer-oriented service with this tool.


    Calvin H.

Great option for paging and incident management

  • March 25, 2021
  • Review provided by G2

What do you like best about the product?
We've found it to be very reliable and like the ability to customise lot of our alerting setup with the help of suppression and tagging rules etc. Escalation policies and schedules are great to complement this which makes managing alerts across teams much easier.

The product was easy to get started with and onboard with due to the user-friendly UI, and contains a large set of integrations that seems to always be growing. From the moment I got started, Renuka was extremely helpful in assisting with any questions and solving any problems we had! Pricing also makes much more sense in comparison to alternatives.
What do you dislike about the product?
There are some small features that would be useful (threaded Slack alerts, flexible notifications before schedule rotations starts) but overall the team are very responsive and are often releasing new updates.
What problems is the product solving and how is that benefiting you?
Getting a regular on-call rotation that works for and scales with our organization, and ensuring that the relevant teams are notified in the correct manner.


    Market Research

Good value incident managament tool

  • March 19, 2021
  • Review provided by G2

What do you like best about the product?
The dashboard that covers MTTA, MTTR
The price point
Integrations
What do you dislike about the product?
No native integration with clubhouse, that would be helpful for us
What problems is the product solving and how is that benefiting you?
Our daytime on call rota, solving customer issues and bugs


    Broadcast Media

squadcast, important for monitoring

  • March 18, 2021
  • Review provided by G2

What do you like best about the product?
Easily integrates with Sentry which we use for performance and error monitoring.
What do you dislike about the product?
Hmm, I would like options to schedule when to be alerted or snooze.
What problems is the product solving and how is that benefiting you?
Monitoring our api.


    Marketing and Advertising

Squadcast is a game changer

  • March 18, 2021
  • Review provided by G2

What do you like best about the product?
Squadcast has been amazing to use to organize projects, write post mortems, and manage service health. The UI is very clean and intuitive so i can setup services and escalation policies instantly
What do you dislike about the product?
I would like Status Pages that I can make directly on Squadcast. It seems a bit of a hassle to configure a website, CNAME, etc and like it to Squadcast
What problems is the product solving and how is that benefiting you?
Knowing what bugs happen with which projects. We now have a better sense of autonomy and ownership on the team. It makes it easier to delegate tasks during our release cycles


    Eliel S.

Good tool

  • February 16, 2021
  • Review provided by G2

What do you like best about the product?
This tool is highly customizable and it is possible to configure different parameters for notification.
What do you dislike about the product?
The interface for viewing notifications is not attractive, or better; it is not a simple and clear interface; it leaves something to be desired.
What problems is the product solving and how is that benefiting you?
We needed to receive notifications from different sources. Thus, SquadCast serves as a notification gateway.


    Max F.

Great solution for managing on call services!

  • February 13, 2021
  • Review provided by G2

What do you like best about the product?
The ease of customization, can define complex rules with little work
What do you dislike about the product?
the API is somehow lacking some features, but still able to manage and achieve solutions using the export APIs
What problems is the product solving and how is that benefiting you?
On call services from engineers