I use Zapier for the lead generation process.
Zapier
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Easy to use, quality integrations, painful pricing
What do you like best about the product?
Setting up Zapier was trivially easy for my company's purposes. Building a Zap is intuitive and very customizable, more than was needed for our purposes.
What do you dislike about the product?
The pricing is a huge pain point, as even the cheapest tier is nothing to scoff at and the number of tasks/month ramps up very slowly. We do not need more Zaps, nor anything that comes with the premium tiers really, just more tasks/month. Obviously we don't expect to just be able to freeload off the free tier, but it is a shame that we have to shell out for a very expensive plan with all sorts of worthless (to us) features just to get moderately more tasks/month.
What problems is the product solving and how is that benefiting you?
Zapier allows us to use SendGrid to automatically trigger emails without the need for a backend.
Versatile automation hub
What do you like best about the product?
We have made majority of our internal processes automated by using Zapier and compatible digital tools. The platform is self explanatory and easy to connect existing services.
What do you dislike about the product?
Recently we experienced occasional proecess failure in Zapier but not so much dowside. If you are light user, there could be cheaper alternatives. Make sure to sort out what you want to do with Zapier before subscribing it.
What problems is the product solving and how is that benefiting you?
We run the internal application and authorization process via Slack. Many of these processes are routine and repetitive processes, so we integrated Zapier to coordinate backend tools and make process automated.
The best automation tool to grow your business
What do you like best about the product?
We were looking for an efficient way to streamline our lead capture processes and found Zapier to be the solution. It has allowed us to automate much more than just lead categorisation, seamlessly storing each new enquiry where it needs to be and adding it to a relevant CRM campaign based on their behaviour. This saves us time by removing all the manual work involved in managing campaigns, and enables better conversions as we can now tailor them based on segmented data points without any extra effort.
What do you dislike about the product?
I am frustrated by Zapier's pricing model, which seems to prioritise maximising profit over delivering value. We only have access to six email accounts and are encouraged to upgrade for more features - yet more fees keep piling up. What's more, the customer service is sub-par; their responses often feel robotic or don't really answer my questions at all.
What problems is the product solving and how is that benefiting you?
I'm able to take advantage of Zapier's automation capabilities and put my team's valuable time back into more meaningful activities.
Saves Time but Bugs Need to be Fixed
What do you like best about the product?
Saves time, automated, multiple app that I use
What do you dislike about the product?
Automations work once and I have to go back and link the apps again
What problems is the product solving and how is that benefiting you?
It acts as an assisstant saving me time from repetitive tasks
Unreasonable billing practices and unhelpful support
What do you like best about the product?
Useful service for automations, albeit expensive.
What do you dislike about the product?
We were originally signed up for a standard plan and never agreed to or were notified about a change to a different plan that was charged almost 4x the original cost. This change was implemented without our approval.
Instead of automatically applying a new plan and its associated cost, we should have been given the option to continue with the current plan or select a different one and not forced into a more expensive plan.
Instead of automatically applying a new plan and its associated cost, we should have been given the option to continue with the current plan or select a different one and not forced into a more expensive plan.
What problems is the product solving and how is that benefiting you?
Integrate multiple services together and automate key business processes.
Automate, categorise and save time with Zapier
What do you like best about the product?
I love Zapier's compatibility with so many other applications and features. The easy-to-use APIs mean I don't need any programming experience to use it. The webhooks, code application and filter apps are very useful for more complex tasks than the standard Zaps offer, allowing me to get creative with my automation workflow. What makes them even better is their adaptability; no matter what goals I want to achieve, they help make it possible through their code application feature.
What do you dislike about the product?
Zapier's APIs don't always communicate with each other - direct API integrations are usually the only way to access the features I need. However, since my needs are unique, I can't really blame them. I could also improve keeping track of what I've spent with Zapier.
What problems is the product solving and how is that benefiting you?
We use Zapier to streamline our workflow by transferring data between programs. We save time and energy by automating and integrating different systems.
Zapier
What do you like best about the product?
It is our go to whenever a specific integration in Wordpress is not available or too complicated to setup. It gives us the flexibility and option when everything that we have tried seems to end in despair :-)
What do you dislike about the product?
What we do not undertsand is why are some plugins/integrations are free and some are not. The annoying thing is, it looks as though that the paid ones are usually that ones we needed :-)
What problems is the product solving and how is that benefiting you?
As I have said from the start, the hard to find to almost non-existing integrations that we usually needs are available with Zapier which makes it a great way to rescue an almost hopeless task.
Helps with the lead generation process but needs to improve the filter feature
What is our primary use case?
What is most valuable?
What needs improvement?
The solution does not work properly when we apply filters and we get errors.
What do I think about the scalability of the solution?
I would rate Zapier's scalability an eight out of ten.
How was the initial setup?
The tool's setup is easy.
What's my experience with pricing, setup cost, and licensing?
Zapier's price is good.
What other advice do I have?
I would rate the solution a seven out of ten.
Zapier is great to put together a back end system for automation!
What do you like best about the product?
I like that Zapier allows you to connect any apps together to create automation on the back end. We use it for so many different app connections and allows the customer experience to be smoother!
What do you dislike about the product?
Zapier doesn't always allow for all capabilities of all items to be integrated with each other. For example, I was trying to connect Hubspot with Woosender and you have to custom code the date and time of meetings to integrate.
What problems is the product solving and how is that benefiting you?
Zapier allows us to create an automated back end system for several parts of our business. It allows information to be sent between platforms that wasn't possible based on native integrations.
Zapier is great for connecting platforms that don't have integrations!
What do you like best about the product?
The easy of use! Zapier is simple and doesn't require coding! Zapier is able to connect any 2 platforms that don't have a pre-existing integration set up. No coding experience required
What do you dislike about the product?
Support takes at least 1-3 business days to respond. No live chat
What problems is the product solving and how is that benefiting you?
Zapier is able to integrate platforms that don't have an embedded connection to help with automation. It has been a game changer for us, especially within our fulfillment department.
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