Zapier
ZapierReviews from AWS customer
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Easy to Use with Powerful Multi-Platform Connections
What do you like best about the product?
Ease of use, and number of platforms you can connect together.
What do you dislike about the product?
It can become costly rather quickly, especially with high volume CRM
What problems is the product solving and how is that benefiting you?
Traditionally you would need to use API access, and custom code all the functions you wish to preform. Using Zapier saves all that development and QA time, for faster deployments.
Zapier: Amazing Automation Glue That Extends What Your Apps Can Do
What do you like best about the product?
Zapier is amazing. It extends the functionality of some software and is a glue between software so you can expand the functionality and tasks between one or more different products and have it do things that weren't even possible before.
What do you dislike about the product?
The only thing I dislike about Zapier is that all tasks are counted as a zap, regardless of how many steps are in the zap. You may have a zap with 10, 15 steps or a zap with two steps and they're both counted the same way.
What problems is the product solving and how is that benefiting you?
We have several Zaps running in our company but the one that truly gave us a benefit is connecting Zapier up to our AMS and our Circle community and being able to assign badges as the AMS is updated. We don't have to do a manual update or CSV import into the Circle community.
Easy to Use and Works Great
What do you like best about the product?
Easy to use. Easy to connect. Easy to navigate.
What do you dislike about the product?
Nothing. Everything works as it should with no issues
What problems is the product solving and how is that benefiting you?
Allows my website and my crm to be connected for lead capture
Easy Configuration and Clear End-to-End Flow Overview
What do you like best about the product?
ease of configuring and overview of the full flow
What do you dislike about the product?
can be a bit steep to learn the beginning
What problems is the product solving and how is that benefiting you?
email from own website to email newsletter
Simple Interface Makes Automations Truly Set-and-Forget
What do you like best about the product?
The simple interface helps with setting up easy automations. Great way to set and forget and if I ever do need to troubleshoot it's easy as a few clicks. Support is easy to get a hold of and integrations to social media work smoothly. Overall I like how it works, it performs well and it's also nice they have a free version to try before upgrading to paid options.
What do you dislike about the product?
I wish the AI side could be a little more helpful but it's not the end of the world.
What problems is the product solving and how is that benefiting you?
I post on social media and have been able to automate draft posts so my job has gone from creating, copywriting, etc. to reviewing the posts and ensuring everything looks good.
Great for Connecting Disparate Software
What do you like best about the product?
It’s great for connecting disparate software.
What do you dislike about the product?
I’m not very good at using it, mainly because I’m not very tech-savvy.
What problems is the product solving and how is that benefiting you?
Connecting software with my contacts to my CRM.
Effortless Automation with Zapier, But Watch the Pricing
What do you like best about the product?
I use Zapier to connect apps and automate tasks, like sending emails or updating spreadsheets automatically, which saves a lot of time. It solves the problem of doing repetitive work, like copying data between apps, and helps avoid mistakes and stay organized. I like how easy it is to set up automation without coding and especially enjoy the 'Zaps' that connect multiple apps in one workflow. The Zaps save me time by doing tasks automatically, so I don’t have to switch between apps. They also reduce mistakes and keep my work organized. The setup was very easy.
What do you dislike about the product?
Sometimes it can be slow when running complex Zaps. Also, the pricing can get high if you need many Zaps or tasks.
What problems is the product solving and how is that benefiting you?
I use Zapier to connect apps and automate tasks, saving time and avoiding repetitive work. It helps prevent mistakes and keeps me organized with easy automation setup, especially with Zaps connecting multiple apps.
Zapier Makes Email Campaign Automation Simple, Fast, and Seamlessly Connected
What do you like best about the product?
What I like best about Zapier is how it makes automation simple and accessible, helping teams save time and work smarter without needing deep technical skills. I also appreciate how it connects so many tools together. When slightly tweaking my flows during the testing phase, I see the change immediately; there is no lag from Zapier's backend. It just makes the implementation and integration easier to create a smooth workflow. So much so, I applied to work as an Automation Strategist when it was available. Even though there was no offer, I hope to get the opportunity to work with such a great company.
What do you dislike about the product?
Since my small business clients are not tech-savvy, they would need a plan that has customer support. As a consultant, the only con is the price categories, according to my past clients.
What problems is the product solving and how is that benefiting you?
Email Campaigns automation solutions for sure! This takes away the manual tasks (or what I sometimes call pain points) for both my clients and my service.
Seamless Automation with a Beginner-Friendly Interface and Great Pricing
What do you like best about the product?
Zapier has been great when it's come to helping me automate several parts of my business! The performance is seamless, the interface is great especially for a beginner like me, and the pricing is great! You can do a lot with the free version, but the paid is also worth it. Zapier is also very supportive and helpful if you have an issue, and they always have a lot of great educational resources and webinars!
What do you dislike about the product?
Quite honestly, there hasn't been anything I've disliked about Zapier at all! Everything has been seamless to use. Of course, with all AI, it'll take just a bit of refining to get to your goal, but it doesn't require too much work!
What problems is the product solving and how is that benefiting you?
I'm a small business owner who has been learning to do everything herself. When you are building, there are a lot of hats one must wear, and Zapier helps me to not have to worry about the mundane parts of my business and the ones that take me too much time.
Practical, Powerful Automation That Feels Like an Extra Pair of Hands from Safdar
What do you like best about the product?
What I really like about Zapier is how practical it feels once you actually start using it.
For me, it clicked when I used it to automate hiring interns on our website. Before that, everything was manual. People would apply, I’d check emails, move data around, send responses, it was messy and honestly kind of draining. With Zapier, I connected the form on our site to the rest of the workflow using APIs, so now when someone applies, it automatically captures their info, organizes it, and even triggers follow ups. It feels like the whole pipeline just runs on its own.
That’s the part I like most. It’s not just automation for the sake of it, it actually removes real friction from your day.
Also, once you go a bit deeper, the tools are actually pretty powerful. You can plug into APIs, structure data, and build workflows that feel more like systems than simple automations.
And their Zapier AI is honestly kind of wild. It helps you build things faster and even handles parts of the logic for you, so you’re not stuck figuring out every step manually.
Overall, it just feels like having an extra pair of hands quietly handling things in the background while you focus on the important stuff.
For me, it clicked when I used it to automate hiring interns on our website. Before that, everything was manual. People would apply, I’d check emails, move data around, send responses, it was messy and honestly kind of draining. With Zapier, I connected the form on our site to the rest of the workflow using APIs, so now when someone applies, it automatically captures their info, organizes it, and even triggers follow ups. It feels like the whole pipeline just runs on its own.
That’s the part I like most. It’s not just automation for the sake of it, it actually removes real friction from your day.
Also, once you go a bit deeper, the tools are actually pretty powerful. You can plug into APIs, structure data, and build workflows that feel more like systems than simple automations.
And their Zapier AI is honestly kind of wild. It helps you build things faster and even handles parts of the logic for you, so you’re not stuck figuring out every step manually.
Overall, it just feels like having an extra pair of hands quietly handling things in the background while you focus on the important stuff.
What do you dislike about the product?
What I dislike about Zapier is that it gets expensive pretty quickly once you actually start using it seriously.
At first it feels great and simple, but as your workflows grow and more things start running automatically, you realize every little action counts as a task, and the cost adds up fast. So the more useful it becomes, the more you end up paying.
Also, once you try to build more advanced workflows, it can get a bit messy. Things that seem simple in your head sometimes require multiple steps or workarounds, and debugging those flows can be frustrating. Like advanced workflows with multiple agents and decision trees like what Langgraph can handle needs to be incorporated, but still a W platform
At first it feels great and simple, but as your workflows grow and more things start running automatically, you realize every little action counts as a task, and the cost adds up fast. So the more useful it becomes, the more you end up paying.
Also, once you try to build more advanced workflows, it can get a bit messy. Things that seem simple in your head sometimes require multiple steps or workarounds, and debugging those flows can be frustrating. Like advanced workflows with multiple agents and decision trees like what Langgraph can handle needs to be incorporated, but still a W platform
What problems is the product solving and how is that benefiting you?
Zapier is solving a very real problem I was facing, too much repetitive manual work in our HR process.
Before, hiring interns and managing attendance was honestly messy. Applications would come in through the website, then I had to manually check them, copy details into Google Sheets, send emails, and coordinate Zoom meetings. Same with attendance, tracking everything manually in sheets and updating it again and again. It was time consuming and easy to mess up.
What I did with Zapier was connect everything together using APIs. Now when someone applies on our website, their data automatically goes into Google Sheets, triggers a workflow, and even helps set up Zoom meetings for interviews. For attendance, data flows directly into sheets without me having to update it manually every time.
So the problem it solved was all that repetitive, manual back and forth work.
And the benefit for me is huge
It saved hours every week, reduced errors, and made the whole hiring and attendance process feel smooth and structured instead of chaotic
Now it just runs in the background, and I can focus on actually managing people and improving the system instead of doing admin work.
Before, hiring interns and managing attendance was honestly messy. Applications would come in through the website, then I had to manually check them, copy details into Google Sheets, send emails, and coordinate Zoom meetings. Same with attendance, tracking everything manually in sheets and updating it again and again. It was time consuming and easy to mess up.
What I did with Zapier was connect everything together using APIs. Now when someone applies on our website, their data automatically goes into Google Sheets, triggers a workflow, and even helps set up Zoom meetings for interviews. For attendance, data flows directly into sheets without me having to update it manually every time.
So the problem it solved was all that repetitive, manual back and forth work.
And the benefit for me is huge
It saved hours every week, reduced errors, and made the whole hiring and attendance process feel smooth and structured instead of chaotic
Now it just runs in the background, and I can focus on actually managing people and improving the system instead of doing admin work.
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