I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automation, project money management automation, and when I integrate different types of tools, I use Zapier. I also created some AI agents.
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industry standard for basic automation
What do you like best about the product?
Its core strength is in the simplicity and reliability of basic, linear automations, such as sending email alerts from new form responses or logging leads in a spreadsheet. The interface is user-friendly and the onboarding process is straightforward, making it accessible for non-technical users.
Features like Zapier Functions offer the option to insert custom JavaScript for edge cases, providing some flexibility beyond the standard no-code tools.
The addition of AI-powered steps and chatbot components further extends its capabilities for simple workflow automation and customer support scenarios.
Features like Zapier Functions offer the option to insert custom JavaScript for edge cases, providing some flexibility beyond the standard no-code tools.
The addition of AI-powered steps and chatbot components further extends its capabilities for simple workflow automation and customer support scenarios.
What do you dislike about the product?
Despite its dominance, Zapier feels overly commercial and heavily targeted at the mass market, often at the expense of power users. The platform is highly limited for those needing advanced, multi-step, or conditional logic; complex automations quickly become cumbersome or impossible without significant workarounds. Many integrations are shallow, offering only basic triggers and actions.
Pricing escalates rapidly as automation needs grow, with the free tier restricted to very simple use cases and higher tiers becoming expensive for more serious automation requirements.
Pricing escalates rapidly as automation needs grow, with the free tier restricted to very simple use cases and higher tiers becoming expensive for more serious automation requirements.
What problems is the product solving and how is that benefiting you?
Zapier has allowed us to automate repetitive, manual tasks and connect disparate cloud tools without writing code. It has been effective for straightforward, routine processes and for quickly prototyping integrations between SaaS apps. However, for more sophisticated automation needs, or when reliability and support are critical, Zapier’s limitations have required us to seek alternative solutions or invest in custom development. The tool is best suited for small teams or individuals with basic automation needs, rather than organizations requiring robust, scalable workflow automation.
Easy to use, easy to integrate with other Apps
What do you like best about the product?
Zapier is easy to use and quick to set up. It has many features and integrates with many apps, so I find myself using it frequently. I like the code by Zapier tool where I can put any command Also Zapier with AI is on next level Plus, their customer support is solid, and integrating it with other tools is super straightforward, whether it is webhook or any other platform,
What do you dislike about the product?
some of the great feather are very expensive, otherwise everything is perfect
What problems is the product solving and how is that benefiting you?
Zapier is time saving, just setup an integration and forget the workload.
A Dynamic Connector To Integrate Into Your Workflow
What do you like best about the product?
The incredible range of automations and workflows you can create to eliminate a lot of the manual repetitive tasks that may make your job boring.
What do you dislike about the product?
Sometimes the different Zaps can break and impact workflows, or the zap usage errors aren't as helpful as they could be.
What problems is the product solving and how is that benefiting you?
It's helping to eliminate simple repetitive tasks and also create functional workflows that benefit our team and our clients.
Great skillset to learn, Recommended.
What do you like best about the product?
It has a pretty good functionality when working appropriately. Fairly simple to get up and running.
What do you dislike about the product?
Rather difficult to get things to work when you are trying to tweak and fix an issue. The connections are hard to get just right.
What problems is the product solving and how is that benefiting you?
automation funcionality
Zapier review
What do you like best about the product?
The possibilites. There's so much work I've optimised using Zapier. The possibilities are near endless.
What do you dislike about the product?
The price. While it was reasonable 1-2 years ago, now it's way too pricey.
What problems is the product solving and how is that benefiting you?
Admin work that I don't want to do myself. For example, calendar scheduling
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
What is our primary use case?
What is most valuable?
The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions. Its UI is plain and easy, not too difficult to navigate. The feature to generate code and run the code is also beneficial.
What needs improvement?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
For how long have I used the solution?
I have been using Zapier for around two years.
What do I think about the scalability of the solution?
In terms of scalability, it is easy to scale the products of automation. However, if there are multiple tasks in the automation, Zapier is not ideal to work with. It is suitable for small or simpler automation but not for complex ones, where Make.com and nEn nEight n excel.
How are customer service and support?
I haven't used any customer support, but Zapier has some AI features and a very good community where we can ask questions and get replies within an hour. This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
How was the initial setup?
The initial setup and deployment is easy. There is nothing complex involved; just save it, and it is deployed. We just need to turn on the scenario.
What other advice do I have?
I believe anyone can use Zapier.
I am working with a company as automation, which is working on Zapier and has some products.
I can recommend Zapier for small automation needs as it is perfect.
I would tell people that Zapier has good features and a wide range of tools available. If someone wants to create automation regularly, it will be easy for them, especially if they are a beginner who doesn't know much about automation.
On a scale of 1-10, I rate Zapier a 7 out of 10.
Automation expertise grows and enhances global collaboration
What is our primary use case?
I discuss Violin Kedin and provide feedback on the solution called Zapier.
I started my career in 2020 as a CRM and automation specialist, working on customer support and creating different integrations using Zapier, Make.com, and project management tools such as ClickUp, Jira, and Trello. I also worked with CRM platforms including HubSpot, Pipedrive, and GoHighLevel specifically. I worked as a virtual assistant with two different companies as an integration manager or operation manager.
I was an end user who made business automations for customers and clients who hired me as a virtual assistant, rather than working directly for Zapier.
I worked with a company called Lead Certain, a marketing agency with different internal integrations using Zapier. They support customers who sometimes have different scenarios requiring integration for Slack with GoHighLevel, Stripe accounts with different CRMs, Google Sheet integrations, and chatbots using ChatGPT and other OpenAI modules. I worked for them for one and half years, and my contract was extended for six months after the original one-year contract. After completing and streamlining their business automations, I left that job and am currently searching for a full-time or part-time job as a freelancer on Upwork, providing services as an automation specialist.
In one use case, I used over 30 Zaps in their account for a hiring and marketing agency, tracking KPIs and pushing data into Google Sheets, ClickUp tasks, and GoHighLevel, which made a positive impact, particularly for the company Mogul Prize based in Dubai. I also utilized Zapier for Kingsman agency, which is also based in Dubai.
What is most valuable?
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access.
I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive.
I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop.
Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.
What needs improvement?
Zapier is user-friendly, but when we have an application version that we want to connect with Zapier, sometimes it does not support us. For example, in one use case, I tried to push data from JotForm to AgencyBloc, but Zapier could not specifically address the system because AgencyBloc used a drop-down in our field while Zapier only provided a text type field; therefore, it did not push the address into AgencyBloc.
I observed some limitations related to Salesforce as it is a large CRM with extensive automation needs, but Zapier has limited modules for it.
For how long have I used the solution?
I have more than three years of experience working with Zapier.
How are customer service and support?
I completed most of the setup myself but reached out to Zapier's support for assistance when I encountered issues. Their technical support is good; they respond promptly and are very helpful.
Which solution did I use previously and why did I switch?
Before Zapier, we used Pabbly software, which did not yield good results as it was not user-friendly, so we decided to move to Zapier to improve efficiency and overcome limitations in our automations.
How was the initial setup?
The initial setup of Zapier is easy for integrating different applications; any user can create a basic integration after signing up. The initial setup is straightforward, and I did not encounter any challenges in basic automation.
What was our ROI?
I have not seen any return on investment with Zapier.
What's my experience with pricing, setup cost, and licensing?
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier. I rate the pricing of Zapier a five.
What other advice do I have?
I would suggest improvements to AgencyBloc to address its limitations and enhance the integration with Salesforce. My experience with Zapier has had a positive impact, and it is definitely helpful. I have screen captures of different Zaps that demonstrate its effectiveness. Overall rating: 10/10.
The best tool for generating integrations for rapid prototyping
What do you like best about the product?
I love that I can create automated systems without hiring a developer. From sending Facebook leads to Google Sheets to automating emails: Zapier saves me hours every day. The implementation is quite easy at first compared to Maker. I use it quite frequently for prototyping and for forms.
What do you dislike about the product?
There are integrations that feel incomplete or unstable. For example, not all apps have triggers or actions that truly leverage their API. Customer support is almost nonexistent.
What problems is the product solving and how is that benefiting you?
Zapier saves me time by eliminating repetitive tasks like transferring data between forms, emails, and spreadsheets. Thanks to that, I can focus on selling and creating, not on operational tasks that don't generate value. It also allows me to quickly test prototypes of innovative projects for marketing proposals, ideal for showing the client before executing robust code.
Useful but too expensive
What do you like best about the product?
Easy to set up, really usable by anyone without knowing anything about coding.
What do you dislike about the product?
it really costs too much and if you need to do a lot of tasks it absolutely doesn't justify the crazy price, you can spend hundreds a month without the ability to scale up.
What problems is the product solving and how is that benefiting you?
automation of internal flows, communication processes, sales activity, tools connection.
Automation offers flexibility with potential for improvement
What is our primary use case?
I mostly use Zapier to automate creating tasks and distribute them between Highrise and Hotspot, along with similar tasks across multiple different apps.
Zapier has many features, such as formatter, and it depends on what the client needs. It is difficult to describe because every automation has a use case. Make.com is also very good. Integrations are better in Zapier because it has more features and more advanced capabilities.
What is most valuable?
Zapier has numerous features, including formatter, and the functionality depends on specific client needs. There are many good features, though it is difficult to describe because every automation has a unique use case. Make.com is also effective, but integrations are better in Zapier because it has more advanced features.
What needs improvement?
The integration with each other needs improvement, and other automations are weak. I discussed this with a professional Zapier person who works with client features and uses Make. If Make updates anything new, I will provide guidance and include it in the files.
For how long have I used the solution?
I have been using it for four to five years.
What was my experience with deployment of the solution?
It requires some understanding to implement. It is easier now. Zapier primarily handles API automation.
What do I think about the stability of the solution?
I experienced some screen usage issues that were resolved within a week. The application requires clarity regarding device compatibility.
What do I think about the scalability of the solution?
The pricing starts at $19 per month, then increases to $49 per month, with the highest tier at $69 per month.
How are customer service and support?
It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond.
Which solution did I use previously and why did I switch?
I recommend Zapier because there is demand and it is easy to use. There is an alternative platform called Wire Pocket, which is an online automation platform. Wire Pocket offers four months of free services with full access to all premium features, similar to Zapier's premium tier.
What other advice do I have?
This depends on user groups and how they utilize the platform. Zapier is an automation platform that we use according to our demands. Users should first try it out to understand how Zapier works. Start with basic automation and then expand based on your needs.
Please request Wire Pocket information via email.
I use Zapier application services, and people maintain their own separate accounts and subscriptions.
I rate Zapier 7 out of 10.
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