Zapier
ZapierReviews from AWS customer
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The Easiest Way to Automate (Even When It Drives You a Little Crazy)
What do you like best about the product?
I really like how easy Zapier is to use and how simple it is to show others how to build with it. I mostly use it for automations, but I’m planning to explore the AI Agents and Tables features when I get some time. What I love most is how many apps it connects to. Even the rare ones usually have triggers, which is super cool. Some people say Zapier is expensive, but I think if you use their built-in tools the right way, it’s actually pretty good value and really easy to set up. Finally for the few times I had to connect with their customer support, they are awesome and genuinely helpful!
What do you dislike about the product?
Sometimes they change or remove features, and this can be annoying, especially if you have just built something and then have to rebuild it.I also have had some issue with JSON outputs many times and many types of error that do not really make sense in the error logs. So its really great, but when something breaks, figuring out what is wrong, it is not always easy.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to prototype and test new ideas fast, which is super useful for the kind of systems and experiments I build. Plus it makes it super easy to show beginners how automation works.
Easy to Use for Testing, but Zap Costs Are High
What do you like best about the product?
Ease of use great for testing love the new plans
What do you dislike about the product?
Cost of each zap is to expensive need an option for self hosting
What problems is the product solving and how is that benefiting you?
Connecting programs
An indispensable tool for automation engineers and productivity lovers
What do you like best about the product?
Zapier is one of those tools that quietly becomes essential in your daily workflow. As a QA Automation Engineer, I truly value how seamlessly it connects different platforms without requiring deep coding or custom APIs. It’s perfect for creating automated flows that save hours every week — from triggering notifications, syncing tasks between Jira and Slack, to automating test reports. Its interface is intuitive, the documentation is clear, and the library of integrations is massive. It also helps teams focus more on innovation rather than repetitive manual work.
What do you dislike about the product?
While Zapier is powerful, the pricing tiers can be restrictive for advanced users who handle a high volume of zaps or multi-step workflows. Sometimes, complex automations require additional logic or conditions that could be simplified with built-in scripting or more flexible branching. However, these are minor limitations compared to the overall value the platform delivers.
What problems is the product solving and how is that benefiting you?
Zapier helps centralize and automate repetitive processes across multiple tools I use daily in QA and development environments. It allows me to integrate systems like Jira, Slack, GitHub, and Google Sheets to streamline test reporting, release tracking, and alerting without writing additional code. This has significantly reduced manual effort, improved response times, and allowed my team to focus on higher-value engineering work.
Additionally, I’ve used it to orchestrate AI workflows, trigger cloud builds, and connect monitoring systems — all through simple yet powerful automation chains. It’s a core part of maintaining an efficient CI/CD and QA ecosystem.
Additionally, I’ve used it to orchestrate AI workflows, trigger cloud builds, and connect monitoring systems — all through simple yet powerful automation chains. It’s a core part of maintaining an efficient CI/CD and QA ecosystem.
Great for Automation, but AI Assistant Needs Improvement on Complex Tasks
What do you like best about the product?
It has helped to automate so many important functions in our business. We love it!
What do you dislike about the product?
The AI companion is very good, but it sometimes trips up on more complex automations. I have found AI assistants very knowledgeable about Zapier and they can help with very good instructions to give the AI assistant.
What problems is the product solving and how is that benefiting you?
It automates so many things in our business. Some that we used to do manually and others that we couldn't do manually. We are always looking for new ways to utilize it
Super fast system integrations done simply with AI
What do you like best about the product?
The speed at which you can connect systems together and how quickly you can solve a problem.
What do you dislike about the product?
The AI part is super clunky and generally I use Chat GPT instead if I need help.
What problems is the product solving and how is that benefiting you?
Zapier has solved a number of API issues that we had in linking systems. As I learned more about zapier we now also use it for other things like simple email notifications to staff based on an event happening to trigger it or tidying up a database on the fly.
A very stable and very reliable integration platform. Easy and even fun to use!
What do you like best about the product?
The ease of use with Zapier is truly impressive. Up to now, I have only needed to rely on the pre-configured integrations and apps to set up everything our business requires. Every platform I work with already has prebuilt Zapier integrations, making the ecosystem feel vast. Whenever I had a question, customer support responded quickly with effective solutions.
What do you dislike about the product?
At times, setting up more advanced Zaps can require some creative workarounds, especially when dealing with more complex filters, paths, or when the platforms you are connecting do not provide exactly the functionality you need in a single step. However, I have always managed to accomplish everything I needed, whether by using smaller workarounds, creating sub-Zaps, or storing information in tables.
What problems is the product solving and how is that benefiting you?
The integration of multiple platforms, including eCommerce, marketing, and social media, is seamless. There is no data redundancy, ensuring that the marketing customer base remains current. Real-time integration with social media platforms further enhances the overall experience.
Great for Connecting Disparate Systems Like Helpdesk and Google Drive
What do you like best about the product?
Connecting systems that do not seem to be connected ;->
Like our helpdesk platform, getting files stored via URL in a ticket to save in a Google Drive.
Or adding new form entries in one platform into a Google sheet on our company drive.
New Ai wizard helps to create new zaps and saves a lot of time.
Like our helpdesk platform, getting files stored via URL in a ticket to save in a Google Drive.
Or adding new form entries in one platform into a Google sheet on our company drive.
New Ai wizard helps to create new zaps and saves a lot of time.
What do you dislike about the product?
None , up till now. all is working great
What problems is the product solving and how is that benefiting you?
Making information easier available to our staff, without having them to log-in into systems.
Collect data and present it in an easy and accessable way.
Collect data and present it in an easy and accessable way.
Great Integrations, but Lacks Code Editing Option
What do you like best about the product?
Many built in connections with existing systems. It's pretty easy to use.
What do you dislike about the product?
I would like to have the option edit code. I would like to pre filter criteria for the triggers.
What problems is the product solving and how is that benefiting you?
Mapping our forms to our CRM.
Zapier: Integration Made Easy
What do you like best about the product?
Easy to connect almost all of our SaaS platforms and build custom automations unique to your business needs - all without writing a single line of custom code. I can't imagine doing my job without Zapier.
What do you dislike about the product?
Sometimes certain apps are lacking triggers or actions that I would expect to see.
What problems is the product solving and how is that benefiting you?
Keeping various data sources in sync; running automations to ensure timely and accurate data flow across our SaaS environment.
Zapier Helps Prioritize Important Emails, but Lacks Some Microsoft Integrations
What do you like best about the product?
As a developer- I receive more than 100 email per mostly from automated system like code review, deployment, status updates. Having a quick rundown is impossible on hectic days - Zapier integration simplifies by going through each mail and notifying me about the mail requiring my immediate attention.
What do you dislike about the product?
Few Microsoft products are not into the integration list
What problems is the product solving and how is that benefiting you?
Zapier helping me sort out my emails on my busy days. Figuring out which email requires my attention the most in daily email is painfully tedious. With zapier integration into my business email - I can intelligently filter out the essential emails and take actions.
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