Zapier
ZapierReviews from AWS customer
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The swiss army knife of automation
What do you like best about the product?
Ease of use, customer support, reliability
What do you dislike about the product?
Can get a bit expensive for a small company in advanced automation scenarios
What problems is the product solving and how is that benefiting you?
As a marketing agency, Zapier is helping us in integrating different services - mostly ad platforms and CRMs - quickly and easily. Zapier allows marketers to automate their workflows without writing a single line of code. We can instantly send leads from Facebook Ads directly into Salesforce, Hubspot and other CRMs, saving us quite a bit of time and a lot of back and forth with developers. We also use Zapier to stitch together different services (Airtable, Slack, GMail, Calendar, ActiveCampaign, etc etc) for our own recruitment and onboard processes. Basically, Zapier is the glue holding together quite a bit of processes for us.
Powerful Automation with Great Connectors, But Tables Need Improvement
What do you like best about the product?
This is a very powerful tool that offers a wide range of connectors. Once you grasp the platform's logic, creating zaps becomes quite straightforward.
What do you dislike about the product?
From my perspective, Tables isn't quite where it needs to be yet. It still feels like simply connecting a Google Sheet offers more functionality and flexibility.
What problems is the product solving and how is that benefiting you?
It helps us connect up biz apps with quick and easy connectors. No code needed and solutions delivered in moments not days
Zapier’s AI CoPilot Makes Automation Easy, But Some Integrations Are Limited
What do you like best about the product?
Zapier meets me at any level of knowledge base I have about the automation. The AI CoPilot helps me quickly set up steps in an automation. It's one of my more frequently used websites for anything AI or process.
What do you dislike about the product?
There are still some integration things that aren't always available. I have had a few times I couldn't set up an automation with the limitation of actions for a particular platform outside of Zapier. I am not a developer so I can''t write the code to hae it fetch/search/etc within several platforms.
What problems is the product solving and how is that benefiting you?
It's reducing human error and efficiency in timely automations. Instead of manually pulling lists, it effectively pushing leads/contacts/sales through our client's pipelines all while allowing us to do more creative things.
Time-Saving Automation with Broad App Support
What do you like best about the product?
What I appreciate most about Zapier is its ability to automate repetitive tasks across various apps without requiring any coding knowledge. This feature saves me a significant amount of time and reduces the risk of manual mistakes. I’m also impressed by the extensive range of apps it supports, which makes it possible to create quite complex workflows with ease.
What do you dislike about the product?
At times, the interface can be somewhat confusing, particularly when attempting to configure more advanced automations. Additionally, certain integrations have restrictions on their capabilities, though these limitations are generally manageable.
What problems is the product solving and how is that benefiting you?
Before Zapier, a lot of our manual work — like updating spreadsheets or moving data between systems — took hours every day. Zapier automates these processes, keeping everything up to date and letting us focus on more strategic work. It’s also reduced mistakes and made our workflows way more consistent.
Great for Simple Integrations, But Limited for Custom or Enterprise Needs
What do you like best about the product?
I like that zapier is easy to use for literally anyone in the business and that it is very well priced for the market. I also like how many recipes zapier has for users.
What do you dislike about the product?
I dislike that zapier makes it seem like you are getting an iPaaS tool, but you aren’t. You can’t build your integration architecture on zapier. It is point to point integrations. Doesn’t handle custom needs. I have custom fields in almost all the software I work, which makes the wonderful ease of use effectively useless, because I can’t use it. Zapier isn’t made for enterprise organizations.
What problems is the product solving and how is that benefiting you?
It allows me to move survey data to our marketing tool so we can send relevant marketing emails
Effortless Tool Integration, Reliable Sync—Support Speed Could Improve
What do you like best about the product?
Easy to sync & connect multiple tools. Zapier already has a good sync with many tools & there's no reason to break your head on the basics that Zapier already has sorted for years.
What do you dislike about the product?
Nothing as much to dislike, the customer support is quick to revert at times the email wait needs patience but the support is helpful and able to resolve any concerns.
What problems is the product solving and how is that benefiting you?
Helping me automate tasks that would otherwise take hours daily.
Great App Variety, But Some Integrations Need Smoother Setup
What do you like best about the product?
Zapier offers a wide variety of apps that you can use and connect together.
What do you dislike about the product?
Certain integrations can be challenging to set up.
What problems is the product solving and how is that benefiting you?
I now spend less time completing my work.
Easy Integrations and App Variety, But Pricey with Slow Support
What do you like best about the product?
It's extremely easy to use, and I appreciate the wide selection of apps available for connection. The integration of various different apps is also a strong point. Tutorials and template available. easily integrate with system
What do you dislike about the product?
It is more expensive than its competitors, and the customer support tends to be slow.
What problems is the product solving and how is that benefiting you?
The software integrates seamlessly, making it easy to use and leading to noticeable improvements in productivity.
Intuitive No-Code Platform with Powerful AI features
What do you like best about the product?
This is an intuitive no-code platform that makes it simple to connect various systems. The addition of AI features has further streamlined the process, making it even more accessible. In our case, we rely on it to link more than 30 different workflows.
What do you dislike about the product?
Organizing our various workflows can sometimes be challenging, but creating folders really helps make everything much easier to manage.
What problems is the product solving and how is that benefiting you?
We appreciate platforms that focus on their strengths and excel in their specific areas. This system plays a valuable role by linking these best-of-breed solutions, ensuring that information remains consistent and comprehensive.
Intuitive No-Code Platform That Empowers, But Error Handling Needs Work
What do you like best about the product?
It is very intuitive to learn, and it is truly a no-code platform. It has enabled me to do the work of a whole team.
What do you dislike about the product?
The error handling process can still be improved. You kind of have to figure out what went wrong.
What problems is the product solving and how is that benefiting you?
It has enabled us to scale programming, while easing the data management, by keeping data flowing to all the places it needs to go, with no extra hands doing the work
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