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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,994 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

One of the most versatile and powerful tools available for business

  • October 10, 2019
  • Review provided by G2

What do you like best about the product?
The system has allowed us to automated and connect tools that were never connected before. It makes sharing information and keeping things up to date so much easier. I can't recommend the tool more than I do. One of the biggest parts of my job is using it.
What do you dislike about the product?
Just wish that some of the tools we used were available on the platform, but that's not a zapier issue. Zapier works just like advertised, if not better.
What problems is the product solving and how is that benefiting you?
It has helped automate our billing process, our marketing process, and customer support processes. We use it in every department to make everyone's live's easier.
Recommendations to others considering the product:
Keep looking for ways to use it more, you'll constantly find ways to make other tasks simpler by using it.


    Brandon A.

Zapier can be an easy way to automate things for the non-programmer

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Zapier has a very large selection of things that you can pick from to with workflows that guide you through in able to automate what you are trying to automate. The menu options and the guiding that the platform does is key to being able to figure out how to use Zapier to automate things. This makes the learning curve very short which is great when you need to get something going right now.
What do you dislike about the product?
There isn't much to dislike about it, it works really well. Really the hardest thing about Zapier is the fact that there really isn't a way for them to have everything that you need. But other than free form code, it's not really possible to deliver that. Again, it's not zapiers fault, and they make things possible without code that normally would not be.
What problems is the product solving and how is that benefiting you?
We used zapier as a bridge to be able to integrate 2 different systems. Send an e-mail from one to create a task in another. It was a great way to get something going quickly. We did replace this with custom code later, but that's because I was able to use code in the first system to utilize the REST API of the second system. But this isn't always something a user is capable of, so Zapier fit the bill while I learned how to do that.
Recommendations to others considering the product:
Check it out for sure. You can do quite a bit with the free version and learn how to use it. Then scaling up some things is quite affordable. You can set up a lot of time saving automation that easily pays for the service.


    Information Technology and Services

Good forms solution

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
We used Zapier to convert TypeForm results into an Excel spreadsheet. The interface was easy to use but not always intuitive. However, once set up, the integration worked like a charm and we got the result we wanted. It's quite helpful that Zapier allows this type of integration because otherwise we would have been forced to do more manual conversions.
What do you dislike about the product?
The integration tools aren't always intuitive. It takes a little bit of work to set up a Zap, and then it's not immediately clear that your setup is working the way you want it to. However, Zapier does simplify a lot of more complicated integrations and cut out a lot of manual work.
What problems is the product solving and how is that benefiting you?
Integrating two different productivity solutions and converting strings to numbers in an Excel spreadsheet. We've been able to reduce the amount of manual work.


    Construction

Great software 👌🏻

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Ads the gaps between integration of other apps you wish would integrate.
What do you dislike about the product?
Could have more functionality and advance interventions
What problems is the product solving and how is that benefiting you?
Not any problem at this time


    Thomas N.

Amazingly simple

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I was skeptical about using the app, but finally started to use it. No need to understand programming. Simply figure out what you want to do and start building Zaps. If it works great, if not, delete it and build another one, make it as simple or complicated as you like. Error message and any issues are reported instantly to the communication platform of your choice.
What do you dislike about the product?
Had some issues with connecting to custom field in Dynamics CRM, but Zap Support was right on it. Couldn't be zappier!
What problems is the product solving and how is that benefiting you?
Connecting platforms and exchange data without having to get a consultant or programmer involved.


    Miguel P.

Automates just about everything!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use and amazing ways to use it. It allows me to automate many things on social networks and even in my personal life. Whenever I have a question, support is pretty quick and efficient to answer. There are many examples of possible uses of Zaps that we can immediately apply and adapt to our needs.
What do you dislike about the product?
At the moment, the only thing I dislike is that it's not possible to automate Facebook group posts on behalf of a Facebook page.
What problems is the product solving and how is that benefiting you?
No more repetitive tasks. Zapier helps me filter my emails, post content to all my social networks, add new subscribers to my newsletter, and much more. With this, I was able to increase traffic to my site and keep my readers more informed.


    Building Materials

Great tool to connect software

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
I love how many options are available to connect different software to make one functioning app with many capabilities.
What do you dislike about the product?
There are some applications that can't be connected that would make apps so much easier
What problems is the product solving and how is that benefiting you?
Gathering and sending data to Google drive spreadsheets, and laying that data out in an easy to read email


    Ezra S.

We use Zapier and recommend it to our customers

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
We use Zapier to connect our product walkthrough app (Appcues) to our customer relationship management tool (Intercom).
What do you dislike about the product?
I don't dislike Zapier at all. There have been some situations where I had difficulty understanding why I couldn't connect one app to another. Later I realized that both apps offered triggers only (no actions), and so neither could be set up relative to the other. This wasn't clear until I spent some time in the app. Maybe the messaging could be more clear for new users.
What problems is the product solving and how is that benefiting you?
With Zapier we can listen for Appcue form responses and trigger intercom actions that generate tags and assign them to users. This helps us with our email campaign segmenting and lets us speak to customers on their terms.


    Dustin W. S.

It's great, but needs simplification and better recommendations

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I love that it works with so many different apps, software, and tools I use. It's wide selection of integrations allows me a great deal of versatility in creating automation workflows for my various businesses.
What do you dislike about the product?
I dislike the complexity. I think they could spend a lot more time on making the interface for building zaps easier and more intuitive. The current interface is fine, but I really think it could be easier to use. On top of that, it does so much that I feel like I only understand a fraction of its possibilities.
What problems is the product solving and how is that benefiting you?
Various different automated tasks across my businesses. These things often help save me or my staff time by not having to do simple administrative tasks or having to follow up on items.
Recommendations to others considering the product:
If you need to automate certain tasks and they require multiple layers of automation and conditional elements, Zapier is the best I've found. If your automation is simple, 2-step tasks, IFTTT might be better (and free).


    Francisco L.

Zapier is your Excellent Option

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
I can support that Zapier is an incredible platform that allows me to integrate data between applications such as data formats and no codes are needed to automate processes. On the other hand it seems of great importance because it includes preconfigured integrations. I also get good benefit about its use because it is compatible with almost all applications other than that I can save time and increase my efficiency.
What do you dislike about the product?
Even Zapier, despite being a good tool, would be wonderful if it had a functional visual programming. In the same way I would like this platform to offer plans that work faster and low price.
What problems is the product solving and how is that benefiting you?
In this way our company benefits from this platform because it allows us to automate data in our work organization. Apart from being a fundamental tool that provides us with a connection and share certain information so that our workflows are less prone to errors.
Recommendations to others considering the product:
Essentially, as a work team, we are recommending this platform because it seems to us to be very pleasant and very useful because through it we can synchronize data in different systems and mainly we can maintain a connection and thus be able to share information. In the same way we save a lot of time.