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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,994 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

Great service

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
I like that I can connect apps that I could not otherwise connect.
What do you dislike about the product?
Sometimes, you have to take a lot of steps to get the desired result.
What problems is the product solving and how is that benefiting you?
I can automate so many things - it saves me a ton of time.


    Information Technology and Services

Business Automation

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
We built an automation suite out of 20 different zaps that help us with our daily business.
What do you dislike about the product?
No complaints at the moment. The recently added Path feature allowed us to consolidate a lot of existing Zaps into single Zaps and make them more manageable.
What problems is the product solving and how is that benefiting you?
Combining different tools from our CRM to our Messaging Platform to collecting feedback from users.
Recommendations to others considering the product:
The Basic version has a lot of features. In our case we use the professional plan to cover all zaps that are needed.


    Computer Software

Zapier saves us tons of time and effort

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Zapier helps us get notified of business information as fast as possible. New customers, outstanding invoices, and other forms of accounts receivable automation save us hours every week.
What do you dislike about the product?
Zapier can be tricky to use, and sometimes apps don't always have the triggers and actions I want
What problems is the product solving and how is that benefiting you?
Zapier helps us automate lists of customers and leads so we can know where we stand with current customers and reach out to new customers ASAP.


    Ryan S.

Zapier is the real MVP don't @ me

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Zapier makes everything easier. We have a ton of automations created that make our workflow work (double work?). Work it, let me work it.
What do you dislike about the product?
nothing, it's literally so easy to create zaps. Zap life.
What problems is the product solving and how is that benefiting you?
So we use Zapier in a bunch of different ways. When a new sale happens, we update our CRM status to paying customer. We send an email to the customer when we create a new subscription in stripe to allow them to schedule their onboarding call. We send a text message to all our new sign ups. And so much more!
Recommendations to others considering the product:
just literally try it out. Then create zaps. Then get your life back and make more sales and fly private. let's go.


    Leon H.

Loved it - until it was unscaleable.

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Brings together all the Apps and services we're using combined with a stunning support and a good documentation.
What do you dislike about the product?
There is no copy-paste function to copy similar parts from one zap to an other or inside the same zap or path.
What problems is the product solving and how is that benefiting you?
Less stupid data processing work. Things are shared automatically from mail to accounting to controlling to reports etc.


    Automotive

The best tool for service connection

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Connect all possible services, even something as innovative as Google Leads already has a connector in Zapier.
What do you dislike about the product?
I have no problem with Zapier, except for a few times when the service has gone down, but they reacted quickly and the problem was solved.
What problems is the product solving and how is that benefiting you?
Being able to connect tools as different as CRMs and platforms like Facebook or Google with 3 simple clicks and without any programming


    Matthew B.

Zapier saved my company hours or repetitive tasks

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Zapier has revolutionised how we use our forms and marketing channels. We have built a series of automated features that allow us to see exactly where all our leads come from in one central location. We can then using another integration automatically assign the leads to the relevant departments or account managers. Without zapier this was a huge manual task and we have been able to identify new channels to explore as well.
What do you dislike about the product?
I dislike how reliant we are now on Zapier as if they have an outage it can negatively impact our business. but this again goes to show how important they have become to us as a business in the SaaS sector.
What problems is the product solving and how is that benefiting you?
We can see exactly where all our leads are coming from and which channels to increase spends or decrease from one location. We have integrations for our CRM so everything is logged.


    Mike H.

Automation Made Easy

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Zapier is very simple to use, and can automate almost any task for you with ease
What do you dislike about the product?
I don't think there is anything I dislike about it - it works perfectly for the tasks I've automated.
What problems is the product solving and how is that benefiting you?
Simplified processes and reduced the need for manual repetitive data entry.


    Joan B.

Amazing possibilities, great support

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
The number os integrations, and all the triggers and actions. If one app is in Zapier, it's everywhere. Specially thos eintegrations with Googlw Suite.
What do you dislike about the product?
Having to use so many steps and tasks to achieve the results I need. Every format, filter or modification of a value is a task.
What problems is the product solving and how is that benefiting you?
Invoice automation, email communications, dashboards.
Recommendations to others considering the product:
Guys, this is awesome. You can integrate things that you never thought about.


    Adam G.

Helps with every task

  • November 14, 2019
  • Review provided by G2

What do you like best about the product?
Zapier is used in almost every process where I work it saves hundreds of hours of work with its reliable processes.
What do you dislike about the product?
I haven't come across any downsides since using Zapier.
What problems is the product solving and how is that benefiting you?
Being able to link all of the apps and programs we use is a life saver