Zapier
ZapierReviews from AWS customer
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Good system to easily connect software
What do you like best about the product?
Being able to connect different software together without having to code it is awesome! Wish all software would use that platform to allow connection between each other. Seriously Zapier can be a time saver for your company, especially when you don't have the resources in-house to program what you need. It is easy and fast to setup and doesn't require any special skill. Just map your process and what you wish to connect and data to exchange and voila!
What do you dislike about the product?
Even if you got a lot of connectors already. Most softwares are not on that platform yet. I wish they were all on it so I could automate more things. The task scheduler can be a pain in so time, it doesn't work always properly. Workflow are restricted to 3 options maximum, which means you can not go really deep into it. Plus, if you are not 100% accurate in your criteria, it will crash. I used it with Twilio and it was sending the wrong SMS to the wrong person.
What problems is the product solving and how is that benefiting you?
Making our CRM talk to another platform, which allows me to keep my data up to date! Without the resources in-house, we were struggling to gather all our data in our different systems, but once we start using Zapier, it solved most of our problems. Keep the good work Zapier!
Recommendations to others considering the product:
If you are not a programmer and wish to make software talks to each other, this is the software you need to make it happens!
awesome software
What do you like best about the product?
perfect for automating certain tasks. you can design any sort of automation that you want. has tons of integrations, there are not very many softwares that we use that are not on zapier.
What do you dislike about the product?
sometimes zaps stop working without any notification but you can go backwards and make sure the tasks get done so they are not missed
What problems is the product solving and how is that benefiting you?
being able to automate tons of different tasks and softwares
Recommendations to others considering the product:
definitely consider using this if you want to automate tons of workflow and make less work for you and your team
Building Integrations!
What do you like best about the product?
Being able to build integrations between solutions that may not connect natively without having extensive coding knowledge.
What do you dislike about the product?
Setting up more complicated zaps can take quite a while, but allows for great customizability.
What problems is the product solving and how is that benefiting you?
Building integrations between solutions that do not connect natively. We have an internal recognition system built through zapping together a forms solution with email for notifications and excel for tracking.
Recommendations to others considering the product:
Would recommend planning it out your zaps to ensure that you have the most efficient workflow to accomplish what you're looking to do.
Good tool, awful Customer support
What do you like best about the product?
They have Zaps for everything so it's a very helpful tool to have. Their UI is not very intuitive though.
What do you dislike about the product?
Customer support- Customer service is simply awful. I have an issue with Zap, so I had to contact them for support. Despite their claim of a maximum wait time of 24 hours - I've never even received a response. I had to write to them again and guess what- no response!
I do understand that bigger clients have a priority but come on if I wrote to you I expect some response.
I do understand that bigger clients have a priority but come on if I wrote to you I expect some response.
What problems is the product solving and how is that benefiting you?
Currently, nothing because I can't get the Zap to work.
Makes My Life So Much Easier!!!!!
What do you like best about the product?
I love how easy it is to use. Not every software makes things super user friendly and these guys got it right!
What do you dislike about the product?
I haven't found anything I don't like yet.
What problems is the product solving and how is that benefiting you?
I can make customized "Zaps" that connect all the apps I use for day-to-day business so I don't have to enter things individually.
Recommendations to others considering the product:
Don't hesitate to use Zapier. You won't be disapointed!
Zapier is like magic
What do you like best about the product?
Zapier allows us to connect almost every part of our business with each other, it also allows us to generate quick tests and perform validations on hypothesis before developing, which saves a lot of time and money.
What do you dislike about the product?
You can't edit and save zaps and publish changes later, you need to work with production level rules all the time.
What problems is the product solving and how is that benefiting you?
We have over 50 zaps, from daily backups to appointment remainders for our customers to document generation, we use it for everything.
Automate my workflow!
What do you like best about the product?
1. Building Zaps is easy.
2. Zap templates are helpful.
2. Zap templates are helpful.
What do you dislike about the product?
The customer service might take a while based on my past experiences, although they were actually helpful. Just keep in mind if it's an urgent matter, then don't communicate via email.
What problems is the product solving and how is that benefiting you?
I use Zapier to build zaps which automate my workflow. In saves me from manually copying or pasting data between two apps.
Recommendations to others considering the product:
This app can help you save time by automating your workflow. For most of my workflows, it can be done with a 2-steps zap, which means a free version would be enough for me.
Don't know how I'd live without it as a freelance marketer
What do you like best about the product?
Super intuitive, anyone who has basic experience with self-service SaaS platforms will pick this up in a few days.
And if not, they have amazing support teams that are super responsive and super helpful with advising you how to work your zaps in order to create the automation process you're interested in.
And if not, they have amazing support teams that are super responsive and super helpful with advising you how to work your zaps in order to create the automation process you're interested in.
What do you dislike about the product?
I used to hate not being able to split a zap into different courses. There are infinite times where you need to split your automation process to different directions depending on the data values coming into the process. For example, if an incoming lead is aged 20-30, proceed with steps X, Y, Z, and if an incoming lead is aged 31+, proceed with steps A, B, C.
BUT, being amazing as they are... Zapier solved this with Zapier paths a few years ago. So I'm sorry I have no complaints...
BUT, being amazing as they are... Zapier solved this with Zapier paths a few years ago. So I'm sorry I have no complaints...
What problems is the product solving and how is that benefiting you?
I have automated PPC + email marketing funnels for my PPC leads. I usually get leads through Facebook and LinkedIn ads, which I integrate to the client's CRM + send a confirmation email to the lead with next steps for engagements + send an email to myself and the client to let us know a new lead is in + send an SMS if needed + a million other features that are individual to each client.
And all of the above looks just like a streamlined process from top to bottom where you choose what to do on each step. Super intuitive, super easy to learn.
I can continue working / studying / going about my day and know that behind the scenes an automatic funnel is always running and I can rest assured my leads are being dealt with.
And all of the above looks just like a streamlined process from top to bottom where you choose what to do on each step. Super intuitive, super easy to learn.
I can continue working / studying / going about my day and know that behind the scenes an automatic funnel is always running and I can rest assured my leads are being dealt with.
Recommendations to others considering the product:
First of all, find out if the apps you're interested in are Premium or free. If they're free, this is a no-brainer. Try it.
If they're premium / you need more volume and you need to get the free trial, try it.
Simple as that. I'm speaking as a solopreneur-digital marketing one mean agency, and it changed my life...
If they're premium / you need more volume and you need to get the free trial, try it.
Simple as that. I'm speaking as a solopreneur-digital marketing one mean agency, and it changed my life...
A seamless transition for connecting your apps!
What do you like best about the product?
The best thing about Zapier is the sheer amount of apps you can connect to. Zapier has allowed us to take labour intensive tasks out of day to day activities by setting up automation's which do these tasks for us.
Zapier can allow you to set up a really basic automation, which is two actions, to a more complex zap with multiple steps.
In our company we use Airtable as our main app for day to day work and currently have over 100 individual Zaps performing tasks and connecting to various other apps on the final action.
When creating a Zap, I've found a really useful tool to be the Zapier 'Helpers'. You can add a helper to your zap after the step 1 (the trigger) and you can then add a filter, which will only allow step 1 to continue when a condition is met, for example, 'IF NAME > CONTAINS > SMITH'. This will only allow records from step 1 with SMITH to continue to the next step.
You can also create a delay with your Zaps, giving you control of what time you'd like these actions to run.
My favourite Helper is 'Formatter' which allows you to run formulas, change date/time and edit text (remove HTML, replace words, split text, etc.).
Zapier Helper is such a useful tool when building your Zaps and I highly recommend looking at these when doing so!
Zapier can allow you to set up a really basic automation, which is two actions, to a more complex zap with multiple steps.
In our company we use Airtable as our main app for day to day work and currently have over 100 individual Zaps performing tasks and connecting to various other apps on the final action.
When creating a Zap, I've found a really useful tool to be the Zapier 'Helpers'. You can add a helper to your zap after the step 1 (the trigger) and you can then add a filter, which will only allow step 1 to continue when a condition is met, for example, 'IF NAME > CONTAINS > SMITH'. This will only allow records from step 1 with SMITH to continue to the next step.
You can also create a delay with your Zaps, giving you control of what time you'd like these actions to run.
My favourite Helper is 'Formatter' which allows you to run formulas, change date/time and edit text (remove HTML, replace words, split text, etc.).
Zapier Helper is such a useful tool when building your Zaps and I highly recommend looking at these when doing so!
What do you dislike about the product?
One issue I do have with Zapier is that when an error occurs on a Zap, it does not make it clear as to why this is happening. Usually it will just say that an error has occured and will let you know what Zap has errored but does not give a detailed description as to why this has happened. When you have lots of Zaps running with multiple connections, this can be a bit of a pain.
I will say that this is me nitpicking and it's only on the odd occasion that an error will occur.
I will say that this is me nitpicking and it's only on the odd occasion that an error will occur.
What problems is the product solving and how is that benefiting you?
Automating tasks between apps has been the biggest problem we've solved since using Zapier. We've been able to create multiple Zaps which run over different periods of time, allowing a seamless transition of data.
There are many benefits to using Zapier, from the sheer amount of apps you can connect together, to the variety of tasks you can perform and the levels of complexity you would like to set when creating a task.
Any new online software or app we now use, I always check to see if it can be integrated through Zapier!
There are many benefits to using Zapier, from the sheer amount of apps you can connect together, to the variety of tasks you can perform and the levels of complexity you would like to set when creating a task.
Any new online software or app we now use, I always check to see if it can be integrated through Zapier!
Recommendations to others considering the product:
I recommend spending a lot of time playing with Zapier and building a variety of zaps with different complexities, during the testing phase of implementing. This will give you a clear understanding of how Zapier works and the knowledge of building zaps is a very important tool to have.
I also recommend searching all the apps and online programs you use, to see if Zapier can be integrated in any way. This could help you automate and take out some labour intensive tasks from your day to day activity.
I also recommend searching all the apps and online programs you use, to see if Zapier can be integrated in any way. This could help you automate and take out some labour intensive tasks from your day to day activity.
Make links between your applications that you use daily for better productivity
What do you like best about the product?
Among the pros using Zapier, the best thing is that there is no application that does not resist integration, there are many connection options between programs through Zaps and it is very easy to program it, since many of these integrations are already made by the community of zapier, and with just a few clicks you get the job done. In my experience using this, automating tasks such as sending certain internal emails of workers complying with a schedule has made something simple.
What do you dislike about the product?
Certain tasks scheduled in multi-steps end up being a disaster, for example, by integrating google calendar with some help desk programs. It is preferable to use the native calendar that comes with the help desk program and not make any integration with Zapier. I think that has been the only problem that has had the use of Zapier, since in general, its use has been very beneficial.
What problems is the product solving and how is that benefiting you?
It is widely used as an integrator of many of the programs and applications, and has automated trivial processes such as information management and data delivery for the internal functioning of our jobs. A simple Zaps can save us hours of creating individual emails or the hard work of uploading documents whenever necessary.
Recommendations to others considering the product:
In a matter of connecting several applications at the same time, this is your best ally, since you can reach a number of online integrations with thousands of productive apps, most of all, the most used or the least known. There may be other similar programs but none have a repertoire as large as Zapier. I don't say so to speak, it is the truth. Improve your work flow and save space and time by 100%.
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