Xoxoday Empuls (IN)
XoxodayReviews from AWS customer
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Very good experience, it very nice idea for gifts
What do you like best about the product?
Variety of products and the popularity, also the support team they are extremely helpful
What do you dislike about the product?
Not all the stores available in my region Oman, hope more regions will be added
What problems is the product solving and how is that benefiting you?
Gifting people in other regions
Empuls is an awesome platform, it's like a social media at work.
What do you like best about the product?
The Ease of use of the platform nowadays are not that hard to get by. It has a lot of features like work recognition to clubs that help employee enjoy work life balance. The customer support is great! They will make sure that everything will be okay.
What do you dislike about the product?
Hope they will find a way to exchange the point with less charge.
What problems is the product solving and how is that benefiting you?
It helps with communication and recognition at work.
Employee Recognition
What do you like best about the product?
Very convenient,user friendly, easygoing
What do you dislike about the product?
The electronic voucher sent to businesses email addresses is blocked,I need ask helpdesk to help me change email addresses manually
What problems is the product solving and how is that benefiting you?
It helps to reduce the risk
A User-Friendly Platform with Swift Support
What do you like best about the product?
Xoxotoday has a user friendly design that is easy to navigate. I had an good experience of redeeming a gift card even though i faced technical difficulties with their fast customer support i was able to redeem gift card on time
What do you dislike about the product?
There is not much dislikes about xoxoday but there is slight technical glitches happening sometimes that can be improved
What problems is the product solving and how is that benefiting you?
Xoxoday makes managing tasks easier, With Xoxoday companies can make customers & employees happier which helps keep them around longer. This can leads to better productivity, more profits, and business growth.
REWARD REDEMPTION
What do you like best about the product?
It is my first experience in this platform redeeming my reward for surveys I am making from a survey platform. At first I experienced difficulty in navigating ,but with the help of Xoxoday customer service,everything went through.I appreciated so much for their quick response and guidance with my concerns.
What do you dislike about the product?
So far I appreciated so much the help I got from Customer Service.
What problems is the product solving and how is that benefiting you?
My only concern is how to navigate properly in redeeming my reward from a survey platform and with the help from Customer Service,I was able to claim then.
Client Review
What do you like best about the product?
The feature and it's prompt support services!
What do you dislike about the product?
This is better for 100+ team size company
What problems is the product solving and how is that benefiting you?
Employee R&R
I faced issue with gift voucher last night.I raised a request,within 24 hours my issue got resolved
What do you like best about the product?
Quick and respectful response. Integrity
What do you dislike about the product?
Nothing. I don't have anything which I dislike in xoxoday
What problems is the product solving and how is that benefiting you?
To get my gift voucher details
Ease of redemption for localized gifts and products
What do you like best about the product?
Redeem gifts without any fuss or frills.
What do you dislike about the product?
Customer support working hours do not align with APCJ despite offering a chat option. Multiple chat requests are needed to receive answers.
What problems is the product solving and how is that benefiting you?
Simple process fir gift redemption
Reliable Resolution
What do you like best about the product?
Once they have all the data they need, their processing time is really fast!
They also have a several options for you to choose in for rewards!
They also have a several options for you to choose in for rewards!
What do you dislike about the product?
They arent the best at probing questions. You will have to figure out a way to provide the information to them in case they cannot access the data you provided (i.e. provide a screenshot instead of the link)
What problems is the product solving and how is that benefiting you?
Needed to exchange a voucher that is no longer usable (the nearest branch of the store I claimed it on has closed down, and the rest are found in location over 40 miles away)
Excellent employee engagement solution, especially for larger and/or fully remote companies
What do you like best about the product?
Provides a "town square" or "break room" for employees to openly chat and to sing each other's praises. Really helps with employee engagement when users are siloed from each other due to various structural reasons. Rewarding users for their hard work with gift cards and other awards is seamless.
What do you dislike about the product?
Can be a bit daunting to get all your users into the system and avoid bringing in users that shouldn't have access to the program (contractors, part-time employees, etc.).
What problems is the product solving and how is that benefiting you?
Letting fellow employees know when someone needs to be celebrated because they hit a milestone (7-year work anniversary) or went above and beyond on a project can be time consuming and difficult to time with other work responsibilities. Making it as simple as making a "social media" post really helps with the experience.
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