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Reviews from AWS customer

9 AWS reviews

External reviews

429 reviews
from and

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4-star reviews ( Show all reviews )

    Mukesh N.

Powerful Cloud-Native EDR with Real-Time Detection and Centralized Management

  • January 21, 2026
  • Review provided by G2

What do you like best about the product?
CrowdStrike Falcon endpoint protection platform and it is could native architecture real time threat detection and response.
CrowdStrike provides powerful EDR capabilities, fast incident visibility, minimal system performance impact and centralized management
What do you dislike about the product?
the CrowdStrike falcon endpoint protection platform is its high cost and limited visibility without premium modules which can make it difficult.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon solves advanced malware and breach detection problems, offering fast threat response, real time endpoint visibility, and automated isolation. It benefits with stronger security and less manual work


    Bibek M.

Lightweight, Invisible Agent with Powerful One-Click Network Containment

  • January 19, 2026
  • Review provided by G2

What do you like best about the product?
The best part is definitely the single, lightweight agent. Unlike our old antivirus, which used to slow down laptops and require constant reboots for updates, Falcon is almost invisible to end users. I also really love the 'Network Containment' feature being able to isolate an infected machine from the network with one click (while still keeping the connection to the console) is a huge stress reliever for our team.
What do you dislike about the product?
It’s a 'premium' product with a premium price tag. If you’re a smaller shop, it’s hard to justify the cost compared to something like SentinelOne or even Defender for Business. Also, the learning curve is pretty steep. The query language (FQL) is powerful but it isn't exactly intuitive—you really have to spend time in the documentation to do anything beyond basic alert checking. I also wish the reporting templates were a bit more flexible without having to export data elsewhere.
What problems is the product solving and how is that benefiting you?
The biggest problem Falcon solved for us was 'alert fatigue.' Before switching, we were drowning in notifications from our legacy AV that mostly turned out to be false positives. Falcon’s behavioral AI is much more accurate—it filters out the noise so when my team gets an alert, they actually take it seriously. It’s also saved us a ton of time on deployment. We can push the agent to hundreds of remote machines without a reboot, which means no more scheduling late-night maintenance windows just to update our security.


    Marcel M.

All-in-One protection with easy handling

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate that all CrowdStrike modules are unified in one platform. I particularly like the auto-update function of the endpoint sensor and the ease of operation and administration. The platform requires little CPU and RAM, which is very helpful. I also find it good that the analyst has many options to respond to attacks and receives numerous log files. The initial setup was very easy because the platform is intuitive and there are many guides available.
What do you dislike about the product?
The UI is partially overloaded and not modern enough, sometimes the UI reaches its limits.
What problems is the product solving and how is that benefiting you?
I use CrowdStrike Falcon Endpoint Protection Platform for the detection of next-generation attacks with integrated threat response. All CrowdStrike modules are unified in one platform. The auto-update function, easy operation and administration, and low CPU and RAM usage are useful.


    Pankaj K.

Cloud-Native Security Solution

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I like the cloud-native architecture of CrowdStrike Falcon Endpoint Protection Platform, as it eliminates the need for on-premise management with hardware. The lightweight agent and the fact that a single agent manages both EPP and XDR is a big plus for me. It's always up-to-date, which is great. Fast incident investigation is another feature that I find beneficial. I also appreciate the provision with the tenant provided by CrowdStrike, mass deployment with MDM solutions, and policy creation according to best practices.
What do you dislike about the product?
The solution is very good, but there are support challenges I'm facing. When I raise a ticket in the support portal with a priority 1 issue, there's a response delay and I often have to provide multiple logs.
What problems is the product solving and how is that benefiting you?
I use CrowdStrike Falcon Endpoint Protection Platform for agent connectivity and analyzing threats. I like its cloud-native architecture, lightweight agents, and fast incident investigation.


    Broadcast Media

CrowdStrike Falcon Endpoint Protection Platform is amongst the best out there!

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
Crowdstrike Falcon Endpoint Protection's interface is extremely intuitive.
What do you dislike about the product?
In all honesty, I love the product. My only dislike, i would say, is my fear they may repeat their mishap with Windows Updates.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon Endpoint Protection Platform has helped us secure all of our endpoints across multiple platforms.


    Eyres A.

Highly Effective with Intuitive UI and Minimal Glitches

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
I definitely like the user interface of CrowdStrike Falcon Endpoint Protection Platform because it's very easy to navigate. I can get a lot of useful information out of it for detections.
What do you dislike about the product?
I think one of the big things is in next-gen SIEM view, although it's a very good interface and view, sometimes the sorting mechanisms are not the same as the endpoint one. So for example, I'm unable to sort by char two five six or even sometimes host name. So adding that useful addition would be very well utilised for us rather than having to pivot across and do alternate filtering.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon Endpoint Protection Platform solves coverage gap issues for us, ensuring our detections are comprehensive across our services.


    Varun P.

CrowdStrike Falcon: Lightweight, Easy to Use, and Fast Real-Time Protection

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
crowdstrike falcon is easy to use and very light weight. it protects systems in real time without slowing performance and gives clear alerts for quick actions.
What do you dislike about the product?
the cost is high compared to other tools and some advanced features need extra licenses. reports can be confusing for new users.
What problems is the product solving and how is that benefiting you?
it detects and blocks malware, ransomware and threats early. this improves security, reduces incidents and saves time for IT teams.


    BENOIT C.

Powerful Cloud-Native EDR with Seamless Performance

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate its cloud-native architecture and the single lightweight agent that provides powerful EDR capabilities without impacting system performance.
What do you dislike about the product?
What I dislike is the high licensing cost and the steep learning curve required to master its complex management console.
What problems is the product solving and how is that benefiting you?
It eliminates security silos and stops breaches using AI-driven detection while maintaining peak system performance.


    Frdhous M.

Crowdstrike EDR Review

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
Uses AI and behavioural analytics, not just signatures, so it catches zero‑days, fileless attacks and lateral movement much better than legacy AV.

Real‑time monitoring and rapid cloud updates mean endpoints are protected without constant manual definition updates
What do you dislike about the product?
Some customers dislike that every enhancement or new module feels like an extra line item, making budgeting and renewals more complex.
What problems is the product solving and how is that benefiting you?
Uses machine learning, behavior analytics, and exploit detection to stop malware‑less and zero‑day attacks that signature AV often misses and Optional managed threat hunting and always‑on detections help catch stealthy attacks even when internal teams are offline.


    Information Technology and Services

Strong Protection with a Few Trade-Offs

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
What I appreciate most about CrowdStrike Falcon is its robust protection combined with minimal operational overhead. The software runs efficiently on endpoints, yet still delivers highly effective detection and response capabilities against modern threats. I also find the visibility it offers to be valuable. The alerts are comprehensive, making investigations more straightforward, and the timeline feature allows us to quickly grasp incidents and respond accordingly. Overall, it enables our security team to react more swiftly without the need for constant agent management.
What do you dislike about the product?
The primary downside is the expense, particularly when additional modules are required. Setting up the system initially can be time-consuming as it takes effort to minimize unnecessary alerts. Additionally, the investigation workflow may be challenging for newcomers, as it comes with a learning curve.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon assists us in detecting and stopping endpoint threats such as malware and ransomware, allowing us to respond swiftly. It provides us with clear visibility, enables faster investigations, and offers centralized control, making it easier to contain incidents while reducing the amount of operational effort required.