Vasion Automate
Vasion (formerly PrinterLogic)Reviews from AWS customer
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PrinterLogic makes our printing easy
What do you like best about the product?
We have retired more than 30 Windows file and print servers because of PrinterLogic. Files are now stored in DFS. Printers are handled by PrinterLogic.
What do you dislike about the product?
We need to be keep careful watch of our printer licenses to make sure we don't run out.
What problems is the product solving and how is that benefiting you?
PrinterLogic has helped us to eliminate the need to continually purchase new servers to replace obsolete hardware and operating system versions.
Solid printer installation/management tool
What do you like best about the product?
PrinterLogic is easy to use. End-users find it straightforward to navigate, and it only takes a few clicks to find and install printers. As IT admins, we also find it easy to quickly get new printers up and running for installation.
What do you dislike about the product?
Sometimes we get errors about printers being unable to be installed for end-users, but there are usually no error codes to determine the issue. I would like to see more error codes and maybe a stronger knowledge base for when we do have issues.
What problems is the product solving and how is that benefiting you?
They seem to be adding more OS functionality and ease-of-use features as time goes on so this is great to see. The concept of how it works is simple and I hope this aspect does not change.
Support specialist
What do you like best about the product?
We can manage our printer the way we manage the computers. Our customers can self-install the printers that they need.
What do you dislike about the product?
Have to install a chrome plugin and a client app.
What problems is the product solving and how is that benefiting you?
Makes it easier to manage network printers
Printerlogic - better than Universal Print
What do you like best about the product?
Ease of deployment. Vendor has great support, especially from Kayla.
What do you dislike about the product?
There were a few bugs that needed to be worked out. General support was unable to fix bug.
What problems is the product solving and how is that benefiting you?
Printing relability was our main reason for moving to Printercloud from universal print.
PrinterLogic
What do you like best about the product?
The feature we like the most is that it is serverless and does not require a complex setup.
What do you dislike about the product?
It is hard to find a feature that is not useful when it comes to printer management.
What problems is the product solving and how is that benefiting you?
Deploy printers to all users without the need to have them connected to our corporate network.
PrinterLogic is a great addition to our organization
What do you like best about the product?
PrinterLogic helps our end users easily add printers with no interaction needed by IT staff.
What do you dislike about the product?
Any changes made require the end user to click "Refresh configurations", which they may not know has to be done.
What problems is the product solving and how is that benefiting you?
We no longer have staff adding multiple, unnecessary printers to devices. This allows our IT staff to focus on more serious issues reported by end users.
Very simple and easy to configure, I just set it and forget it.
What do you like best about the product?
Once I have configured the service it just works and I don't have to think about it. Adding new printers is very easy and I love the cloud platform!
What do you dislike about the product?
I had some slowness when migrating from my on prem server to the cloud server. Some of the communication seemed to be slow and lagged as well as the instruction set on how to migrate successfully from an older on prem version. Once I understood the process it was easy.
What problems is the product solving and how is that benefiting you?
The dependency on a print server in Windows which in my experience was chaos at times and any changes made were not pushed out as fast and caused issues and support tickets.
Printer Server made Easy!
What do you like best about the product?
Printer Logic is simple and easy to use.
What do you dislike about the product?
Some of the drivers don't work with Chromebooks
What problems is the product solving and how is that benefiting you?
Allowers our users to add the printers they need in a timely manner.
We use it for all of our printers. Makes it very easy to deploy any printer across the company.
What do you like best about the product?
The ease of installing printers for end users. We also have it setup to generate reports monthly to track printing.
What do you dislike about the product?
Not using it to its full potential. It would be nice if they offered their clients something like monthly video training or tricks and tips.
What problems is the product solving and how is that benefiting you?
Not having to download drivers and full installs for each user everytime citrix resets a user profile.
It's been so easy to implement and manage printers over on-premise print servers of old.
What do you like best about the product?
Users can easily map to printers without contacting the HelpDesk.
What do you dislike about the product?
Keeping the print drivers up to date is difficult, and changes could have a negative impact on applications that print to them.
What problems is the product solving and how is that benefiting you?
End users can find the printers they need without contacting the Helpdesk.
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