Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud use for Account Manager
What do you like best about the product?
SalesCloud is a single source of information on all customer details. It enables Users to generate leads, refer and update account-level details, manage opportunities, and raise customer queries. Also, the majority of functionalities are accessible through mobile apps as well.
What do you dislike about the product?
The sales cloud does not have integration with a few critical apps viz. HRMS - Workday and Expense management tool - Concur. It also does have advanced functionalities for account-based marketing
What problems is the product solving and how is that benefiting you?
SalesCloud allows sales users to track all sales activities in CRM. With mobile Apps, Sales users do the majority of these activities on the go. In addition, it provides AI Enables Intelligence viz—Lead Scoring, next steps in sales engagement, etc.
SalesForce - Everything at one Place
What do you like best about the product?
I have used it to identify the most efficient routes for our field sales teams.
Simple integration with other salesforce product.
Simple UI/UX for better understanding
Simple integration with other salesforce product.
Simple UI/UX for better understanding
What do you dislike about the product?
The pricing of Salesforce is very high compared to other competitors.
There is no offline synchronization of data as it a cloud-based it requires good internet.
There is no offline synchronization of data as it a cloud-based it requires good internet.
What problems is the product solving and how is that benefiting you?
Huge data of the organization is well managed in Sales Force. It looks after the first sales call till the delivery of the Customer.
Sales department can be monitored efficiently by using sales force.
Sales department can be monitored efficiently by using sales force.
User friendly or not user friendly
What do you like best about the product?
It's easy to check the history of the transactions since it can store footprints of the users and the changes they made on an account. It also gives you a lot of options/ apps to choose and use.
What do you dislike about the product?
It still has its old style looks making it harder to find information that will make you feel like it's not user friendly. It would also be great if we can easily search articles using keywords or boolean search, if necessary.
What problems is the product solving and how is that benefiting you?
It provides great support for my role as it gives variety of options to choose from. It benefits in a way that I can do my job better using it by having its current features, but it can do better. I can't recall much of the details since it's been years since I last used it, but on my experience its an okay.
User experience
What do you like best about the product?
Salesforce sales cloud is very beneficial for storing all the data of the customers. We Can fill N numbers of data in it , It helps will knowing the customers very well before each call or transaction
What do you dislike about the product?
Raising a ticket is a little tough. Assigning right ticket to each owner mannually is also little complicated
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps in knowing the customer in one CRM instead of opening few of the other software , Like from order ID to customers requirements is been filled in one page of Salesforce
One of the best Cloud Experience
What do you like best about the product?
Sales Cloud is easy to use and helps to increase your product sales exponentially with keep track of all the things related to sales for example Opportunity, leads, quote etc
What do you dislike about the product?
SOme functionality is a bit tricky to use that can only technical people can hande.
What problems is the product solving and how is that benefiting you?
salesforce sales cloud solves the bridge between client and product it helps to sell product hassle free without any paperwork. It is purely a digital process where everything is tracked and you customize your quotes, opportunities etc.
Great product for sales and CRM
What do you like best about the product?
Ease of Use and very user-friendly. Very easy to make sales, sales call and if you are using CRM then all details of customers at one place. also, the creation of reports and BI tools is great.
What do you dislike about the product?
Only price, as this is very costly to use. rest all are ok
What problems is the product solving and how is that benefiting you?
Sales force going to give us single platform for all sales, CRM, Collection, Followup and Great Dashboard.
Useful, but not user friendly
What do you like best about the product?
The ability to see everything for a file, student, business, or school is very handy.
What do you dislike about the product?
Everything is pretty archaic. You cannot go to specific pages with one click. Rather, you have to keep scrolling on a file until you find what you are looking for.
What problems is the product solving and how is that benefiting you?
The ability to email a student or business straight from the database is very beneficial. You don't have to go into another email browser to do so.
An Awesome Tool for Complete Sales Need in CRM System On Salesforce Platform
What do you like best about the product?
-Supports Lead generation manually or through a web Portal or manually using log-in to salesforce.
-Store Leads came from multiple sources in one place.
-Support lead Conversion to create Accounts, Contacts and opportunities.
-Supports Assignment Rules to Assign Leads automatically y to users.
-Support Auto response Rules to send auto-responses after creating leads from web portals.
-Support to Store Account data with relevant contacts and opportunities data.
-Supports Person Accounts.
-Supports For Configuring Products and Price Books to configure quotes.
-Support to Create Quote templates.
-Supports Automation Tools like Flows, Approval processes for Creating Tasks, email alerts and approvals for business needs.
-Support Auto email alert for data insertion and updates.
-Supports external data upload tools for Bulk insertion of Data.
-Supports Platform for Building Custom Solutions and Custom Triggers for business needs.
-Support Integration of other Sass from Appexchage Market for Complex Products,Pricing and Invocing needs.
- Support Reporting on data for sales needs and Dashboards for Visual Display of Data.
-Supports multiple users to access through Cloud and can restrict access based on profiles, permissions, and roles to Read, Create, Edit and Delete Data.
-Support access in both Desktop and Mobile interfaces.
-Store Leads came from multiple sources in one place.
-Support lead Conversion to create Accounts, Contacts and opportunities.
-Supports Assignment Rules to Assign Leads automatically y to users.
-Support Auto response Rules to send auto-responses after creating leads from web portals.
-Support to Store Account data with relevant contacts and opportunities data.
-Supports Person Accounts.
-Supports For Configuring Products and Price Books to configure quotes.
-Support to Create Quote templates.
-Supports Automation Tools like Flows, Approval processes for Creating Tasks, email alerts and approvals for business needs.
-Support Auto email alert for data insertion and updates.
-Supports external data upload tools for Bulk insertion of Data.
-Supports Platform for Building Custom Solutions and Custom Triggers for business needs.
-Support Integration of other Sass from Appexchage Market for Complex Products,Pricing and Invocing needs.
- Support Reporting on data for sales needs and Dashboards for Visual Display of Data.
-Supports multiple users to access through Cloud and can restrict access based on profiles, permissions, and roles to Read, Create, Edit and Delete Data.
-Support access in both Desktop and Mobile interfaces.
What do you dislike about the product?
No words to define Sales Cloud Suite dislike. It's an awesome tool for all Sales need in a CRM, which can access anywhere by login into the Salesforce Enviornment.
What problems is the product solving and how is that benefiting you?
-Saving time by generating leads from web portal users.
-Saving time by supporting Bulk data insertion, Updates and deletion.
-Supports alerts through email on data insertion, Updates and deletion through automation.
-Maintain all Sales Data in one place.
-Supports Monitor Sales Data in one place.
-Saving time by supporting Bulk data insertion, Updates and deletion.
-Supports alerts through email on data insertion, Updates and deletion through automation.
-Maintain all Sales Data in one place.
-Supports Monitor Sales Data in one place.
Expedites sales processes
What do you like best about the product?
Switching from NetSuite to Salesforce for our company pre-sales processes has been a game changer. It has made the process more sophisticated via item configuration, eliminating unnecessary duplicates and streamlining the approval process. The system is also more user-friendly.
What do you dislike about the product?
Some system limitations have had to be worked through to configure products, items, state adoptions, and other factors. As an education technology company, it is hard to find a software solution that exactly meets the needs of a non-traditional business and customer base.
What problems is the product solving and how is that benefiting you?
More sophisticated pre-sales processes that expedite the lead-to-quote and quote-to-sales order cycles. As we continue to migrate items and product verticals into Salesforce from NetSuite, we hope that usability and utility will only enhance the experience.
Salesforce one for all your data and report handling needs,
What do you like best about the product?
It helps a lot in data handling; reports and dashboards in Salesforce are highly detailed and robust. If you still are using Excel or google sheets to take care of your data and to pull reports out of it, then friend you are lagging, switch to Salesforce.
What do you dislike about the product?
Few features like can refresh dashboards before 1 minute, takes some time to auto tag few data. Salesforce can improve its real time data tagging and reflecting.
What problems is the product solving and how is that benefiting you?
It takes care of the sales data, and helps in handling leads coming in every day. Keeps track of all the activities, tasks and in positioning of leads. Again the dashboards and reports are the best experience.
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