Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
It is a very useful tool.
What do you like best about the product?
It is a very useful tool to be able to control and follow the processes with B2B and B2C clients. It can also be integrated with other tools that complement commercial and service management.
What do you dislike about the product?
Sometimes the Salesforce authenticator takes too long or doesn't open properly and I have to restart the process. It also happens that the framework does not ask again but it is not effective and it asks for authentication again.
What problems is the product solving and how is that benefiting you?
Mainly, it gives me the opportunity to follow up on everything that has happened with the client, what areas have intervened, when they communicate with us, what emails have been sent, among others.
easy to find what you were looking for
What do you like best about the product?
It is an excellent tool in the day-to-day commercial process. It facilitates the prospecting and identification process at each stage of the client
What do you dislike about the product?
Sometimes it requires a lot of system resources and becomes a bit slow; you have to be patient so that the data load is complete even if you have good internet
What problems is the product solving and how is that benefiting you?
ease of integrating the entire business process in a single tab
Good for data keeping
What do you like best about the product?
In my line of work, I use Salesforce for data keeping and managing. We use it as a database for storing names, numbers, addresses and to create reports as necessary. I love the report creating feature
What do you dislike about the product?
It is not super intuitive. It takes quite a lot of playing around with to actually get it. It also has a lot of complex features, most of which I still don't know how to use or what they do and I've been using the software for a while.
What problems is the product solving and how is that benefiting you?
We often create reports and Salesforce helps us do that. But more importantly, Salesforce makes it possible to easily save and share created reports without having to create a whole new report.
No better solution exists for Sales!
What do you like best about the product?
Easy to configure, broad knowledge in the market so Sales reps have a shorter training window vs learning a new CRM. The functionality possibilities are endless!
What do you dislike about the product?
It can be a spaghetti monster at times, and getting things exactly like the stakeholder wants can require custom code, better to refine the idea and the process first!
What problems is the product solving and how is that benefiting you?
Keeping the Sales organization up to date on Accounts, Opportunities, Contracts and Renewals. Also updating and enhancing the sales pipeline so that reps know where their target are and how to accomplish their quotas
Salesforce the world's leading CRM for Sales
What do you like best about the product?
As a market leader for over 20 years Salesforce has made it's mark on sales teams globally through it's robust feature set that it has today and dynamic long-term roadmap to stay the leader in functionality
What do you dislike about the product?
Compared to other CRMs it is dramatically more expensive in most cases, you can mitigate this by trying to purchase other licenses for users that are on platform or otherwise.
What problems is the product solving and how is that benefiting you?
I built my business applications and sales platform on Salesforce and also primarily service clients who use Salesforce as a consultant and it hasn't disappointed it can resolve nearly any customer challenge of use case that comes up for any Sales or business development team in any industry.
I have a year experience in salesforce salescloud so I am very happy to choose this opportunity
What do you like best about the product?
Salescloud , is big cloud in salesforce . And Some object are there Like : Accounts, Contacts, Opportunity, Cases, Leads
What do you dislike about the product?
I don't like to Aura component because there is already a big Technology name is Lightning web component . It is very high complexity language .
What problems is the product solving and how is that benefiting you?
Because it is very huge cloud in salesforce
Easy to use and very handy
What do you like best about the product?
Filtering the leads is easy, tracking the target and attainment, tracking the payments that we got anytime and filtering it to see whatever we got in this month or even anytime.
What do you dislike about the product?
Learning about Salesforce completely is a little bit complicated; poor customer service and fast support are vital because they can cost a huge amount of monry. Not possible for low budget companies.
What problems is the product solving and how is that benefiting you?
Easy to filter out leads. Easy to track the payments , targets and attainments on a monthly basis. Easy to track the previous activities so we can connect to the customers accordingly.
Amazing crm platform
What do you like best about the product?
Salesforce helps our organization work together and collaborate across teams. The integrations are easy to set up. It's very user friendly and our sales team loves it.
What do you dislike about the product?
The UI is not the sleekest. I do wish they had more customization options. I also think that the certifications are too expensive. The announcements are also too long.
What problems is the product solving and how is that benefiting you?
It is helping us better serve our clients by empowering our sales team. We have seen greater reportability and better insights into our teams metrics. Salesforce has been great.
Industry leader
What do you like best about the product?
Salesforce has everything you need to track the sales cycle from first contact to closed sale. It also works well with other tools in marketing, finance, etc.
What do you dislike about the product?
Reporting is a little clunky but gets the job done
What problems is the product solving and how is that benefiting you?
We use Salesforce Sales Cloud to track all our sales opportunities, track existing contracts, forecasting, and renewals tracking.
I live in Salesforce
What do you like best about the product?
Able to manage all contacts, accounts, opportunities and build report filtering to help sales reps look for what accounts to prioritize reaching out to. Also ties into our marketing qualified leads process and able to manage "user" or rep information to track their time to first SAO from onboarding.
What do you dislike about the product?
Not always the most pretty or user friendly in terms of user design. Going to list views looks different than building out filters in report views which can often confuse or slow down novel users when they are learning how to leverage the platform to look into their territory and edit account information.
What problems is the product solving and how is that benefiting you?
It's allowing us to track all activities against accounts and contacts, track partner opportunities, MQL's and where in the pipeline opportunities sit. It allows us to filter to identify best ICP's of focus and keep detailed notes on accounts and what is moving them forward or blocking a deal
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