Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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User Friendly
What do you like best about the product?
Manages the customer's interactions, sales processes, and pipeline effectively. It provides automation features that streamline sales activities, such as lead management, opportunity tracking, and contact management. This automation reduces manual tasks and improves productivity.
What do you dislike about the product?
Everything works as expected. There's no downside that I can think of.
What problems is the product solving and how is that benefiting you?
The Salesforce mobile app enables sales representatives to access critical customer and sales information on-the-go. This allows for better customer engagement, even when away from the office.
Effective
What do you like best about the product?
I like that I able to use Salesforce maps for daily tasks. This help for future use specifically so that I stay ahead of the game when having ahead. This, providing excellent reporting and customer satisfaction.
What do you dislike about the product?
The distance in Salesforce maps in terms of miles is slightly off but a few more miles than indicated. The accuracy needs some improvement. However, since I know the distance is off by a little, I always keep this in mind.
What problems is the product solving and how is that benefiting you?
Salesforce maps allows me to view various locations all in once by providing visuals with maps and geographical points that are important when planning ahead of time.
I love how it helps me with my job.
What do you like best about the product?
Salesforce sales are really helpful if you are in sales. I love how it helps me to organize everything. It helps me a lot since I can just search keywords and the results is accurate.
What do you dislike about the product?
I haven't observed something that I don't like yet for this app. Instead, I highly praise it on how it helps me with my job in terms of managing all the information.
What problems is the product solving and how is that benefiting you?
Organizing a high volume of pieces of information. I worked in sales and there are documents that are needed to store in every account. I can just search keyword and the result is so accurate.
It was life changing as I become more productive.
What do you like best about the product?
The reporting and consolidation of data for monitoring and auditing purposes. I am able to create dashboards of my consolidated reports and easily track cases I am working on.
What do you dislike about the product?
I wouldn't say I like the permission limitation for regular users, but I understand that there is a license that needs to adhere.
What problems is the product solving and how is that benefiting you?
I am doing manual reporting before but with Salesforce, I am able to collate all data I needed for the report and automatically create dashboards to present the accomplishments of our team and track on those cases we are working in progress.
Salesforce user review
What do you like best about the product?
It is user-friendly, and I can easily navigate to it. It also has options to automate extra clicks, which is efficient and time-saving for users.
What do you dislike about the product?
Based on my experience, Salesforce has limitations, and sometimes the business needs those functionalities. For example, the reports that can be added to a dashboard have a limit of 20.
What problems is the product solving and how is that benefiting you?
Productivity. Since it's more efficient and time-saving for users, we can easily complete tasks. The more tasks completed, the greater the increase in productivity.
The best CRM solution ever
What do you like best about the product?
The best thing aboubt that is is multi tenent architecture and that helps up with the server issues resolving and customer data is displayed very fast .
What do you dislike about the product?
i feel that as some what costlier compared
What problems is the product solving and how is that benefiting you?
It is solving the customer data driven engagement
Salesforce Sales Cloud - Easily Customizable
What do you like best about the product?
Salesforce Sales Cloud has an object manager which allows the developers or administrators to create objects easily. The fields on the UI can easily be added to these objects. The layout can be defined to the fields and the user permissions can be defined with the click of the button
The data structure is similar to excel which correspond to row as a record and column as a field.
Salesforce Einstein Analytics power the Sales Cloud with the AI prediction capabilities
The data structure is similar to excel which correspond to row as a record and column as a field.
Salesforce Einstein Analytics power the Sales Cloud with the AI prediction capabilities
What do you dislike about the product?
Salesforce - SFDX is generally used for release management or deployments which impacts performance of the application as a whole.
Licenses can be a bit expensive for smaller enterprise
Licenses can be a bit expensive for smaller enterprise
What problems is the product solving and how is that benefiting you?
The entire end to end sales management, analytics, customer experience, relationship management, Forms Generation, ease of use has drastically improved. Cloud storage is another advantage improving the process and performance efficiency
SlaesForce Sales Cloud
What do you like best about the product?
I like that Salesforce is a universal CRM that can be used by many companies. I have used it for many years with different employers. There is also a sandbox mode for practice and training.
What do you dislike about the product?
Maybe it's because of my current employer, but as of now, everything has to be manually integrated.
What problems is the product solving and how is that benefiting you?
Currently, I am using Salesforce at work for applications and enrollments.
Highly recommended and powerful CRM tool
What do you like best about the product?
Sales force sales cloud is an excellent CRM tool that helps sales/product professional to manage their leads and customers more effectively
What do you dislike about the product?
Set up and configuration is not user friendly and time consuming & customer support is very very poor
What problems is the product solving and how is that benefiting you?
Gain pipeline visibility, track team performance and uncover opportunities with sales cloud
My experience with sales cloud
What do you like best about the product?
Salesforce sales cloud has helped us solve these problems by providing a comprehensive, integrated sales management solution that allows us to easily track leads, opportunities, and customers.
What do you dislike about the product?
The cost of Salesforce sales cloud is high, and there are some features that are not included in the basic package. Also, some of the more advanced features can be complicated to setup and use.
What problems is the product solving and how is that benefiting you?
Enables sales representative to establish effective communication with their prospects to achieve shorter sales cycles. With the access to social network profiles associated with Salesforce accounts,contacts,and leads.
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