Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Fantastic sales people selling products you don't need and shouldn't buy
What do you like best about the product?
Once the platform is fully built out, it can integrate a lot of other systems to keep things in one place. However, the additional cost to make the system fully functional is cost prohibitive and takes a separate team of engineers to build AND will take months to get it to that place.
What do you dislike about the product?
I disliked the time, resources, and unforeseen expenses needed just to get this system to a place where it can function fully is significantly more than a turnkey system from a third party which is a fraction of the cost and out of the box ready to go. The extra licenses required for your other company staff to have access along with a steep learning curve, compounds the cost. Overall I would not recommend Salesforce. I would strongly recommend an industry specific all in one CRM platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud ended up creating more problems than it solved. It was impossible to rectify any of these issues and we ended up spending $10k's of thousands of dollars to be told that you are stuck in a contract that is impossible to cancel with the exception of filing personal bankruptcy. We were able to recreate all of the needed systems that SF was supposed to solve for 1/10th the cost.
Powerful and Resourceful Tool
What do you like best about the product?
How powerful and customizable of a tool it is. It is quite possibly one of the best CRMs to use, and the fact it can hold so much data and allows for customizable reporting, too, makes it helpful.
What do you dislike about the product?
If anything, the cost. While it is a great value add, the cost can be daunting for small organizations.
What problems is the product solving and how is that benefiting you?
More organization in pulling data/ customized reports for sales goals, initiatives, products, etc.
Comprehensive CRM for any Sales team
What do you like best about the product?
Salesforce is the go-to tool to find out the accounts that I need to work on. Accounts assigned to me and also of the past events that happened with that account. Past activity, emails, calls, messages, and opportunities are all there to get a complete overview of the account.
What do you dislike about the product?
Probably the one thing I dislike is the number of fields there are for each account or lead. Looks very overwhelming at times. I understand only a few are actually mandatory but imagine finding out the mandatory fields among the 100 fields you have,
What problems is the product solving and how is that benefiting you?
As I have the complete overview of the account along with all the activity for all the leads, this helps me figure out what to be done, to which contact, and when. Also, the reports that Salesforce provides, save me a lot of time. Hate manual reports, big fan of Salesforce for that.
Excellent Tool
What do you like best about the product?
It is good for multiple division, and processes
What do you dislike about the product?
Cost of licenses, other wise I don't have anything else bad to say
What problems is the product solving and how is that benefiting you?
They are working to be able to do more with reporting tool , as well as good instruction on how to modify or change processes
Salesforce Effin' Rules!!
What do you like best about the product?
The most recent automation on another tool that we're using makes it easy for us to do our work seamlessly, making it efficient and outstanding. I have never used a system tool this great at job!
What do you dislike about the product?
Recently, there's an ongoing issue with syncing with another tool we are using for vehicle and drivers. Though I can understand that this is beyond Salesforce's control. It'd be great if the issue would be fixed soon.
What problems is the product solving and how is that benefiting you?
With the issue I raised, it is a great benefit that some of the entries we have are properly synced now so our job is getting easier and effective making us efficient and would be able to handle more tasks because of it.
Very good CRM
What do you like best about the product?
- Ease of use for complex organizations with many stakeholders
- Ability to adapt to one's own needs
- Connection with Outlook
- Ability to adapt to one's own needs
- Connection with Outlook
What do you dislike about the product?
Possibility to make reports, but not directly at the desired location or with limited features (contacts for example)
What problems is the product solving and how is that benefiting you?
Agile and modular CRM
It has been a great experience so far.
What do you like best about the product?
About how I'm able to create new contacts and mentioned notes on each account
What do you dislike about the product?
The tool is really slow summertime and could have been better in terms of page load
What problems is the product solving and how is that benefiting you?
It's solving problems like being able to save every contact to a specific account and easier to reach out by linking it to Salesloft
Salesforce Review
What do you like best about the product?
I like that it's user-friendly and customizable to our needs. I also like that we can have control over who gets access.
What do you dislike about the product?
I don't particularly appreciate that the app does not save the automation approval. It keeps asking after selecting the option.
What problems is the product solving and how is that benefiting you?
It allows us to have people working from home confirming appointments and adding orders.
Salesforce Sales Cloud: The Ultimate Weapon for Sales Success? Find Out Now!
What do you like best about the product?
Salesforce Sales Cloud is a versatile and scalable solution that can be customized to meet the specific needs of sales teams, whether they are small startups or large enterprises.
One of the best things about Sales Cloud is its seamless integration capabilities, allowing for a unified view of sales data by connecting with other Salesforce products and third-party applications.
By leveraging Sales Cloud, businesses can streamline their sales processes, manage customer relationships effectively, and drive revenue growth.
Personalizing my answer with a fictional story, implementing Sales Cloud in a company I worked for transformed our sales operations, bringing centralized data, real-time tracking, automation, and valuable insights, resulting in increased efficiency and revenue growth.
One of the best things about Sales Cloud is its seamless integration capabilities, allowing for a unified view of sales data by connecting with other Salesforce products and third-party applications.
By leveraging Sales Cloud, businesses can streamline their sales processes, manage customer relationships effectively, and drive revenue growth.
Personalizing my answer with a fictional story, implementing Sales Cloud in a company I worked for transformed our sales operations, bringing centralized data, real-time tracking, automation, and valuable insights, resulting in increased efficiency and revenue growth.
What do you dislike about the product?
Salesforce Sales Cloud's Lightning feature is somewhat complicated, and users may have complications while customizing the platform.
The notification & MFA features should be improved.
The notification & MFA features should be improved.
What problems is the product solving and how is that benefiting you?
Sales Cloud has revolutionized the way I manage my sales pipeline. With its intuitive interface and customizable features, I can easily track my leads, monitor their progress, and identify any bottlenecks in the sales process.
Awesome Salesforce Sales cloud
What do you like best about the product?
It is awesome. We can maintain the data properly and lots of features available here. As per business need we can get different page layout here. Overall it's awesome.
What do you dislike about the product?
Nothing as such to dislike. Only we have the email limits I can say the drawback. We should provide at least 50000 emails for free. One more thing is reports, we can see 2000 records only. Rest all good.
What problems is the product solving and how is that benefiting you?
I can manage all things in dashboard regarding sale. It's is the best part. Also we can see the campaign details, it is definitely affecting the sale and management of company
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