We leveraged Salesforce Sales Cloud to perform a range of activities, starting from initial prospect calls, follow-ups, and demo scheduling, to generating quotes, managing accounts, and tracking all the way through to final sales. This comprehensive solution also facilitated any necessary follow-up tasks associated with the sales process.
Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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System very complete.
What do you like best about the product?
Complete design with various visibility options. It is also very intuitive and allows for easy understanding.
What do you dislike about the product?
Its loading sometimes takes a very long time and it is not so easy to integrate with other systems.
What problems is the product solving and how is that benefiting you?
Help concentrate the information about our partners on the platform. This helps us have a more complete and intuitive database.
Straightforward setup, useful activity monitoring , and highly stable
What is our primary use case?
How has it helped my organization?
Utilizing tasks is truly the most effective approach. Thus far, my priority has been diligently following up on tasks, ensuring timely callbacks after conversations with individuals, and meticulously documenting detailed notes about the progress of each account. These notes serve as a comprehensive file that captures all relevant information regarding ongoing interactions and developments.
What is most valuable?
The tracking and monitoring of daily activities within each account is the most valuable aspect of Salesforce Sales Cloud. It allows for staying informed about ongoing activities, ensuring comprehensive visibility into the progress made within each account on a regular basis. Additionally, the plugins that are available, such as ZoolInfo are useful.
What needs improvement?
The scalability could improve.
For how long have I used the solution?
I have been using Salesforce Sales Cloud for approximately one and a half months.
What do I think about the stability of the solution?
I rate the stability of Salesforce Sales Cloud a ten out of ten.
What do I think about the scalability of the solution?
I plan to use the solution more in the future.
I rate the scalability of Salesforce Sales Cloud a nine out of ten.
How was the initial setup?
The initial setup of Salesforce Sales Cloud was straightforward.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
The scalability could improve by a small amount.
I rate Salesforce Sales Cloud a nine out of ten.
Has experience working as a System Administrator support
What do you like best about the product?
Salesforce Sales Cloud is a powerful sales tool that helps businesses manage their sales cycles more efficiently. It offers many features, such as lead and opportunity management. Additionally, Sales Cloud is user-friendly that can even be customized.
What do you dislike about the product?
Salesforce Sales Cloud is a robust and highly effective sales tool, but it may not fit every business best. Sales Cloud also needs a steep learning curve for new users, so it may take some time to get familiarized with all its features and functionalities.
What problems is the product solving and how is that benefiting you?
This allows its users to work on tasks available in Sales Cloud efficiently. It gives them more time to work on different projects and even multitask on a single page.
Super robust for enterprise sales teams
What do you like best about the product?
Out of all of the CRM's that I've used, Salesforce has the most robust customizable features. There are many different integrations that can be utilized to help make life easier.
What do you dislike about the product?
Salesforce takes an abnormally long time to load. There's a ton of information in it, which I understand. But I almost feel like it can architecturally be optimized to help make pages load faster. Sometimes if I'm updating a quote, it can take up to 30 to 45 seconds for a page to load.
The Search feature is also outdated. If you type in John Smith, instead of Johnn Smith, you won't find your contact.
The Search feature is also outdated. If you type in John Smith, instead of Johnn Smith, you won't find your contact.
What problems is the product solving and how is that benefiting you?
We have an extensive international sales team, which requires much customization. Having the information that lives inside Salesforce automatically be added to DocuSign Agreements is super useful. Makes things a lot easier than going back and forth and ensuring things are correct.
Sales cloud (A miracle)
What do you like best about the product?
It is most powerful cloud provided by salesforce, best software for customers satisfaction which helps to improve business in all the possible way, it is managed by world no 1 CRM.
What do you dislike about the product?
As of now , there is nothing to dislike , it is the best way to track the customer business in a single software.nothing is wrong at this moment, everything is perfect.
What problems is the product solving and how is that benefiting you?
It helps to solve the business problems face by the customer, it is the best customer relationship cloud managed by salesforce, it has many functionality which helps the customer to grow their business perfectly.
complicated at first, but a must have
What do you like best about the product?
all the organizational tools and ability to customize for each org. Reporting to find exactly what you need to make a quick list. Haven't used a competitor so hard to say what would be different. But I'm a big fan.
What do you dislike about the product?
can be really complicated at first learning the structure of it all and the customizability feature is good but takes time to understand from org to org. Can't compare this vs another competitor as I've only used this one.
What problems is the product solving and how is that benefiting you?
organization, quick reporting, forecasting
Sales Cloud building business better
What do you like best about the product?
Sales cloud helping in both b2b and b2c businesses. Integration of all the data at one place helping in better system, also the best part is the community where we can ask questions.
What do you dislike about the product?
It can be more ui interactive, the look and feel could be better. Also there are many ideas on ideaexchange that should be implemented not sure why not done till now
What problems is the product solving and how is that benefiting you?
The CRM is the best part, what i like most is the data stays intact and can be used directly according to the permission assigned to the user. The flows and automated processes are also very good.
It was good working in Salesforce technology
What do you like best about the product?
It is user friendly and it's nice working in Salesforce cloud. It brings with new learnings and there is lot of new things to learn in Salesforce as it is fastest growing technology.
What do you dislike about the product?
Very little product guidance and support from the vendor. The account rep turnover is so often we never have a chance to create a real realationship with them.the ui could be improved
What problems is the product solving and how is that benefiting you?
Large number of records and the leads and opportunities of the customer is being recorded in it. And it becomes easy for us (sales) to sale our product in a organised way.
Best CRM Platform and easy to integrate
What do you like best about the product?
It is easy to learn since Salesforce has Trailhead site to help you to learn about Salesforce Sales cloud.
It is easy to use, especially from Lead to Cash aspect. You can customize your org using different workflows and automation.
It is easy to use, especially from Lead to Cash aspect. You can customize your org using different workflows and automation.
What do you dislike about the product?
I have been using salesforce for 3 years already and I can say there are still room for improvement especially in AI. Also, customer support is expensive when the feature is something that is not out of the box.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is our centralize data center from Leads to actual Customers. Our sales reps sells our products faster and more efficient than before. Inventory of our products is more convenient as well.
the best CRM for sales
What do you like best about the product?
I like pretty much that is so helpfull in order to have a lead tracking, sales man activities etc
What do you dislike about the product?
In modules could be a little repetitive process to fill in data , and that is not so intuitive like other sales CRM
What problems is the product solving and how is that benefiting you?
The principal is the lead tracking system, and sales management for executives
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