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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Neha W.

Sales cloud is one of the best platform

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Very user friendlh UI. Very good service is provided by salesforce. You can easily store data, track and do reporting which will help business to grow more.
What do you dislike about the product?
The pricing is little high. Costing can be improved.
What problems is the product solving and how is that benefiting you?
The best part of sales cloud is declarative programming using which you can easily make the processes for your business.


    Namit B.

Service cloud creates ease

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Helping Organisation to streamline Cases in a very easy and trackable way . It always Gives a ease for the Admin to handle important cases and figure out what is more important and can set escalations to those which are in higher priority. Even tracking is also a very plus point.
What do you dislike about the product?
I hope the speed is a consideration always and the cost for a particular business. And there should be more ease in documentation so that it provides more easiness to understand it deepely and use as per the needs.
What problems is the product solving and how is that benefiting you?
Keeping track of all the engagement is more assessable. What we have; can be easily tracked and can focus on critical areas . Drag and drop is one of the top feature which is easy to use.


    Facilities Services

My Experience on Sales Cloud

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
To enhance sales process and drive revenue growth, Streamlined sales process, Improved collaboration, Real time Insight, Mobile Accessibility, Advanced Reporting and Analytics
What do you dislike about the product?
Expensive for small business or startups with limited budget. Cost of licences, customisation and additional features can add up making it less accessible. Difficulties in connecting with existing technology stack.
What problems is the product solving and how is that benefiting you?
It automates and streamlined various sales tasks such as lead management, opportunity tracking, quote generation, enabling sales team to work more efficiently and close deals faster


    Information Technology and Services

Review Salesforce Sales Cloud as a Sales Solution

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
This cloud application is customizable, where the tabs available and its components can be customized based on the business's and its users' requirements. It supports customer-centric business processes and is easy to understand, which is why training users and modifying the app based on customer stories can be easily accomplished.
What do you dislike about the product?
So far, I have been using the app as a consultant and haven't had any problems with it.
What problems is the product solving and how is that benefiting you?
With Salesforce Sales Cloud, the business process improves customer engagement, and to fit business needs, this can be modified so that SAlesf Cloud can support customer stories.


    Jarmin J.

Salesforce Sales Cloud

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
With its rich reporting and analytics tools, powerful collaboration features, mobile accessibility, and easy integration choices, Salesforce Sales Cloud offers a complete CRM system that stands out. It enables sales teams to take control of customer data, follow up on leads and prospects, automate tasks, encourage teamwork, and make informed decisions. Salesforce Sales Cloud offers enterprises a strong platform to optimize sales operations and spur revenue growth thanks to its user-friendly interface and vast features.
What do you dislike about the product?
Salesforce Sales Cloud's initial complexity, which can need a learning curve for new users to properly exploit its broad capability, as well as its premium pricing structure, which may provide difficulties for smaller organizations with limited budgets, are some possible areas of concern. Customization can occasionally be difficult, necessitating the assistance of administrators or consultants or technical know-how. Even if the user interface has evolved, some users still find some places to be visually dated or less intuitive. It's crucial to remember that these factors rely on the needs and preferences of each individual, and many organizations still see Salesforce Sales Cloud as having substantial value in spite of these possible limitations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides solutions for issues including unorganized client data, ineffective sales procedures, a lack of collaboration and communication, a lack of decision-making insights, and the requirement for mobility and remote working options. Businesses benefit from Salesforce Sales Cloud's centralized platform, automation features, collaboration tools, robust reporting and analytics, and mobile accessibility by enhancing teamwork, streamlining sales processes, managing data more effectively, and supporting remote work scenarios.


    Pawan K.

Great and Robust experience with AI and Reporting

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It's been couple of year working with Salesforce sales cloud, its really wonderful and great experience, it's vast and comes with flexible in dynamic configuration as following
Go mobile, new level of agility, AI, impressive reporting
What do you dislike about the product?
I did not find as such since I mentioned .I don't find any comparative tools However few things can be little improved like flexibility in customization options and cluttered Ui
What problems is the product solving and how is that benefiting you?
As it is elegant with features to boost online sales and very user friendly and good community supports.
It really reduce the time which often used to take in other tools


    Gopal s.

Keep your Sales up with sales cloud

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It's the best cloud we can increase sales for f a company by using this cloud
There are lot of features available in sales cloud specially the list views as a report we can use
What do you dislike about the product?
No such dislike things available but if we can reduce the license cost of per user it will be helpful because for small businesses it is difficult to maintain Salesforce
What problems is the product solving and how is that benefiting you?
It increases the sales of our clients maintaining the reports is very easy and we don't need to spend a lot of time to build reports and this is so user friendly


    Gabriel D.

It really helps me a lot when it comes to my workload.

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
I like how Salesforce Sales Cloud manages each account. Like all of the details are on the salesforce. You don't need to deep dive the information because all of the details and information are all complete.
What do you dislike about the product?
I can't think dislike about salesforce. To be honest, it make my life easy because everything that I need is in salesforce already. It helps me gain more sales because of salesforce.
What problems is the product solving and how is that benefiting you?
It helps me gain more sales everyday because of the complete information of salesforce sales cloud. It make my life easy as well with the business because of salesforce.


    Hemant S.

Great CRM to manage the sales process for the customers

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
It's a great tool to manage the sales the sales process effectively and efficiently. Salesforce Sales Cloud offers variety of out of the box features that can be configured to boost your sales.
What do you dislike about the product?
Salesforce Sales Cloud user experience can be improved by adding the latest cutting edge UI patterns. Also, Salesforce Sales Cloud pricing can be reduced a little so that small and medium size companies can adopt and transition easily.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud offers a great way to manage the leads generated through marketing platform and allows sales representative to effectively work on them to complete the full sales cycle.


    Joe G.

Comprehensive CRM

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce makes it easy to navigate large amounts of stats on each client.
What do you dislike about the product?
In my opinion, Salesforce is quite expensive. There are lots of good features but it comes at a cost.
What problems is the product solving and how is that benefiting you?
Salesforce keeps our small team about to manage numerous clients reducing our headcount requirements.