Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Lifecycle
What do you like best about the product?
Salesforce Sales cloud helps us to manage the sales life cycle easily from campaign to lead to lead conversion into Account and contact and proceed with next stages.
Everything is sorted in Salesforce
Everything is sorted in Salesforce
What do you dislike about the product?
There is nothing to dislike
I always loved using Salesforce
It's gives everything for sales perspective.
I always loved using Salesforce
It's gives everything for sales perspective.
What problems is the product solving and how is that benefiting you?
It helps us to manage lead and conversion of leads is easy and you can use lead score to convert your leads on your business logic.
Salesforce Rocks!
What do you like best about the product?
I love that Salesforce is always innovating their products and identifying new ways for sales teams to connect to customers. On particular, I love the Kannan boards and the sales path aspects of opportunity management.
What do you dislike about the product?
One of my biggest pet peeves about Salesforce, in general, is the need to re-brand/re-name the same product over and over again. Additionally, it seems that it is difficult to truly get that 360 degree view of a customer when needing. To connect to other ERP systems, like SAP.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is providing us with a tool to be able to start tracking our customers interactions in an easier wAy, without keeping our interactions in email.
Great Platform to Build a Foundation and Grow
What do you like best about the product?
Salesforce is ready to assist. They can recommend partners to help with implementation and/or have great resources to provide self guidance. This platform emphasizes that it's available for anyone to learn and use to their own professional growth.
What do you dislike about the product?
A lot of products merried to multiple platforms can lead to a clunky system to navigate within. They seasonal product releases do a good job of providing solutions to address this experience.
What problems is the product solving and how is that benefiting you?
We are just starting to introduce CRM into our business and it's helping us to address our standard core policies and metrics to move towards best practices. We are able to attract better talent.
Great Product
What do you like best about the product?
It allows an easy management of data and a central location for sales and ROI.
What do you dislike about the product?
There aren't many things I don't like about it but it can get confusing with connectivity at times.
What problems is the product solving and how is that benefiting you?
A central location for all things sales. Repository of the one source of truth. Data can get out of hand, using sales cloud allows us to feel confident in the one view of a customer
Sales Cloud certified myself
What do you like best about the product?
All In One capability:
-Data Management,
-Core objects - Leads, Accounts, Contacts, Opportunities + Activities for each,
-Products, PriceBooks, Quoting, Orders,
-Productivity tools such as Email integration,
-Analytics
-Data Management,
-Core objects - Leads, Accounts, Contacts, Opportunities + Activities for each,
-Products, PriceBooks, Quoting, Orders,
-Productivity tools such as Email integration,
-Analytics
What do you dislike about the product?
SF is the Only CRM I know of, so can't list any dislikes as I have nothing else in mind to compare to.
Would have liked only 2 releases a year, rather than three.
Would have liked only 2 releases a year, rather than three.
What problems is the product solving and how is that benefiting you?
I am a Salesforce Sales Cloud Consultant and I help Clients implement SF or reconfigure it.
I find that companies and organizations need support to get the most out of their instance, so please connect Salesforce Partners with more users.
I find that companies and organizations need support to get the most out of their instance, so please connect Salesforce Partners with more users.
Salesforce Sales Cloud
What do you like best about the product?
Prior to implementing Sales cloud, we had a sales team using disparate systems and tools and putting everything together in the sales cloud has been a game changer.
What do you dislike about the product?
I think it is a bit cost prohibitive and it makes it a bit more difficult to sell the ROI to leadership. We have a leadership team who is generating a new strategy across business units so, at this time, ROI is a heavy focus.
What problems is the product solving and how is that benefiting you?
More data transparency across not just the sales group but the commercial team and beyond. We needed to see our processes in the Sales Cloud to see where we needed to put more effort into making things better.
Account executive
What do you like best about the product?
Ease of use and adoption to track revenue
What do you dislike about the product?
Support and lack of ability to deliver on specific needs
What problems is the product solving and how is that benefiting you?
Tracking client interaction and open Opportunities
One-stop platform for everything you could ever need.
What do you like best about the product?
The customization of being able to create any type of products, workflows, sales processes, and/or objects for your team to utilize is second to none. We were previously a part of a competitor but felt very limited in what we could customize and control.
What do you dislike about the product?
Salesforce has so many capabilities that it can seem overwhelming at first until you take a little bit of time to sit down and get to understand the product. it is so essential to have team leaders utilize the training that Salesforce provides to help them get started "on the right foot"
What problems is the product solving and how is that benefiting you?
Our biggest problem was having our sales team on a different platform from our support team. Now the communication is seamless between the two teams with everyone inside the Salesforce world.
Dreamforce 2023
What do you like best about the product?
Streamline process how ABC, Territories, quote all in one place. We have just did an enhanced to our production with a lot more automation and our Consultants are loving the new features (DocuSign widget is the best).
What do you dislike about the product?
Exporting of data, need to export multiple data to get my needed details and finding the hidden details of the QLE.
What problems is the product solving and how is that benefiting you?
All details on one platform with our management being able to coach their consultants by utilizing the pipelines.
Great for Analytics!
What do you like best about the product?
Creating new fields for UGA and GA4 have been a breeze and offers so much customizability for data flow. Thanks to a helpful UI I can properly create and optimize for new campaigns.
What do you dislike about the product?
When I first started using the platform it felt overwhelming because there's so much you can do. Overtime it because a lot easier. There are still some issues I have with the lightning UI.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud lets me customize my ad campaigns based on individual levels of conversions thanks to the data that can be passed through. It also plays so well with reporting platforms like Domo and Data Studio.
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