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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Utsav J.

Sales cloud with salesforce : Scale your sales up

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
With sales cloud we get pre built saas solutions to fasten up the sales process of brand and scale up the business as well monitoring the sales performance with on the go analytics
What do you dislike about the product?
Like any other salesforce application, the pricing starts increasing if we want to upgrade to production env. And avail more flexible limits,
Also governor limits bottleneck the use cases under certain scenarios.
What problems is the product solving and how is that benefiting you?
The analytics solutions it provides, helps in finding the pain points which are holding the growth of business, as well it makes easier to onboard customers and provide them customized solutions.
Also its flexibility with integrations allows us to enhance the experience of user.


    Shreya T.

Easy to use and configure crm

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
It is beneficial for a user who wants to sale his product in the market as it make the sales process much easier and help the user to provide the best experience to the customer using predefined sales process. It provides support at each steps of selling a product i.e from marketing to customer care support sales cloud have easy and handy way of doing things.
What do you dislike about the product?
Particularly there is nothing I dislike about sales cloud but yes it can be considered that It needs specialised training for a user to understand the full process of the sales cloud and the sandbox provided with the production org are slow and have low space which makes it difficult to develop and test using bulk data.
What problems is the product solving and how is that benefiting you?
Earlier it was a difficult task to create a product which can efficiently handle the sales process which indcules generating an opportunity ,find customers to buy it, quoting an amount and that handle the whole process from invoicing to shipping but now sales cloud provides a standard process for sales of product and if we need to customise our sales process then the customisation is easily possible with point and click tool. Also it's easy to track the sales performance with easy to create report and dashboard.


    Ashwin B.

Salesforce Certified Developer Review

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
It's a very amazing and simple tool business can use to improve their sales and revenue, it can be easily configured according to specific business solutions, and sales cloud have many products like CRM, CPQ etc which can really help user in their sales.
What do you dislike about the product?
There is nothing to dislike, but when there is api version difference then error is not occure in good maner which is hard to debug and resolve, global component can not be deleted
What problems is the product solving and how is that benefiting you?
It helps business to move from old and slow legacy systems to fast pace sales process and integration of their legacy system to new sales process.
Lead to Cash process becomes so smooth and fast that will generate revenue and profits for their businesses


    Construction

Sales Cloud is an easy to configure platform with a clean user interface.

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to configure and has some general sales functionality that allows for quicker implementation.
What do you dislike about the product?
There are so many different products in the SF family, Sales cloud NEEDS to have the Analytics included in the product instead of it being a catalog of add on's that continue to increase the cost. It gives an overall bad perception of the tool when we have to continually ask for additional budget to be able to provide the basic expected analytics in a corporate environment.
What problems is the product solving and how is that benefiting you?
It is allowing us to create a single sales process that gives a better look at the pipeline, and our customers and allows for better cross-selling. It also is supporting our sales professionals in providing an easier tool that can be used on the go to capture the insights that we need to be able to provide the level of service that our customers deserve.


    karan r.

Best cloud for sales

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales force helps you to be more focus towards you sales like e commerce, customer services,lead generation, marketing automation, analytical and application development
What do you dislike about the product?
Customer service is unresponsive sometime and some emails and calls remain unanswered, they should be more dedicated toward customer support, and monthly and annual plans cost higer than other crms
What problems is the product solving and how is that benefiting you?
Sales force helps you to be more focus towards you sales like e commerce, customer services,lead generation, marketing automation, analytical and application development


    Romei Jane I.

I love how it helps me with my job.

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
If you work in sales, Salesforce sales can be quite beneficial. I adore how it makes everything more organised for me. Since I can simply search using keywords and get accurate results, it really helps me.
What do you dislike about the product?
I haven't yet noticed anything concerning this software that I don't like. Instead, I laud it for the way that it assists me in managing all the information for my job.
What problems is the product solving and how is that benefiting you?
arranging a large number of different pieces of information. I used to work in sales, and each account needed a place to store documents. Simple keyword searches yield incredibly precise results.


    Himanshu J.

CRM

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce CRM one of the best technology for help to grow and manage your organization relationship to customer. It also help to track and analysis customer data.
What do you dislike about the product?
In my opinion there is no disadvantage about Salesforce CRM because it's always helping to grow businesses.
What problems is the product solving and how is that benefiting you?
When we talk about Salesforce CRM.
These are main benefits for using CRM mention below:

Lead track
Organization customer data
Performance
Follow up's
Automatically reminder
Accessible Anywhere
Easy to use


    Primary/Secondary Education

Sales Cloud for Non-Profits is a WIN!

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Centralized and Organized Data: Salesforce Sales Cloud allows sales team members to have all their customer data, contacts, and opportunities stored in one centralized location. This makes it easier to access and update information, ensuring that everyone has the most up-to-date data at their fingertips. It helps in organizing and managing sales leads, contacts, and accounts efficiently.
What do you dislike about the product?
Complexity and Learning Curve: Salesforce Sales Cloud is a powerful and feature-rich platform, but its extensive capabilities can make it complex to navigate and use. Sales team members may require time and training to become proficient in using all the available features effectively.
What problems is the product solving and how is that benefiting you?
Efficient Lead Management: Sales Cloud provides tools and features to manage leads effectively. Sales team members can track and prioritize leads, assign follow-up tasks, and set reminders. This helps streamline the lead management process, ensuring that no potential opportunities fall through the cracks.


    Program Development

Having all customer requirements at one place with ability to customize everything

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
It helps in managing all needs of the customer at one place and it allows us to customize everything according to customer individaul needs and it has pre built features for customers that want to use existing functionality which provide all buisness perspectives.
What do you dislike about the product?
Sales cloud is costly in terms of buying licences and maintaing them. Also sometimes the featues take a lot of time to implement which is a tedious job to do.
What problems is the product solving and how is that benefiting you?
It provides automation tools to allow faster and easy ways of automating functionalities, It helped me to allow introducing complex automation featues which are done by sales cloud very easily.


    Bhavy B.

Salesforce cloud is Best platform

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
It helps user to integrate with the third-party tools and also provide user one platform to track down all the details of product like opportunities, lead generation tools.
What do you dislike about the product?
The support team is bit slow and takes longer time to respond needs to be improved overall it is good platform which provides best services for the users and admins
What problems is the product solving and how is that benefiting you?
It is basically helping users and admin to track down details of product,integrate with other platform easily which help to enhance the sales of product and buisness