Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great product to help salesblazers
What do you like best about the product?
Salesforce Sales Cloud stands out for all the functionalities it offers to optimize and automate sales processes. One of its best features is its ability to adapt to a wide range of business needs, offering tools to customize workflows, manage leads, track opportunities, and streamline the sales process. Overall, it optimizes sales operations, increases productivity, and improves customer relationships.
What do you dislike about the product?
One of the main challenges of Salesforce Sales Cloud is its complexity, especially for new users. The platform’s wide range of features can be overwhelming and require a lot of time and training to fully master. The customization options are great, but they often require the help of an expert administrator or developer, which can add to the cost. Additionally, the pricing structure can be expensive, especially for small businesses, and the system can be slow or cumbersome at times if not optimized properly. Overall, while it is powerful, it can have a steep learning curve and a high cost of ownership.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems like lead tracking, workflow visibility, and task automation. It streamlines sales processes, improves forecasting, and saves time by automating repetitive tasks. This leads to increased productivity, better decision making, and better conversion rates, ultimately benefiting overall sales performance.
Really inspiring product for making pipelines great!
What do you like best about the product?
The ability to see where opportunities are easily and quickly is fantastic for the keeping over site of our pipeline consistent, timely and reactive.
Additionally the Governence stages for progressing bids is something that gives us great confidence in our future with salesforce products and having access to the right tools for maintaining our growth with a structured approach.
Can't wait to see what our trailblazing journey brings!
Additionally the Governence stages for progressing bids is something that gives us great confidence in our future with salesforce products and having access to the right tools for maintaining our growth with a structured approach.
Can't wait to see what our trailblazing journey brings!
What do you dislike about the product?
I feel the UI could do with some development with colour and alerts.
The pipeline overview having more customisable options would be fantastic .
How we these are minor things!
The pipeline overview having more customisable options would be fantastic .
How we these are minor things!
What problems is the product solving and how is that benefiting you?
We have a massively split sales process, across multiple platforms and content types. As we grow with sales cloud we will become more effecient and consistent with our sales pipeline.
Best Cloud
What do you like best about the product?
Sales cloud is the most used cloud and provide us the basic of any business like account, contact and opportunities. Basically the flow to every business is via Sales cloud
What do you dislike about the product?
There can be more objects and their can be built in functionalities to sync OLI and QLI
What problems is the product solving and how is that benefiting you?
I don't have to create lead seperately. I can create lead by just click of a button.
Transforming Sales
What do you like best about the product?
As a user of Salesforce Sales Cloud, I’ve come to appreciate the powerful capabilities it brings to my sales process. It has single-handedly transformed my approach to CRM by offering a suite of highly customizable features.
One aspect I absolutely love about Sales Cloud is the level of customization it offers. Its tools and dashboards are flexible, allowing me to tailor the CRM to fit the specific needs of my business. With it, I have been able to build a 360-degree view of my customers. This comprehensive view has been a game-changer, enabling me to understand and respond to my clients more effectively than ever before.
That being said, the complexity that comes with its flexibility could be daunting for new users, and it requires a learning curve. The pricing model can also be a bit high, especially for small businesses.
But overall, Salesforce Sales Cloud has brought considerable improvements to my business processes. I would highly recommend it to anyone looking for a comprehensive and customizable CRM solution, provided they’re prepared to invest time into learning its functionalities and afford the cost.
One aspect I absolutely love about Sales Cloud is the level of customization it offers. Its tools and dashboards are flexible, allowing me to tailor the CRM to fit the specific needs of my business. With it, I have been able to build a 360-degree view of my customers. This comprehensive view has been a game-changer, enabling me to understand and respond to my clients more effectively than ever before.
That being said, the complexity that comes with its flexibility could be daunting for new users, and it requires a learning curve. The pricing model can also be a bit high, especially for small businesses.
But overall, Salesforce Sales Cloud has brought considerable improvements to my business processes. I would highly recommend it to anyone looking for a comprehensive and customizable CRM solution, provided they’re prepared to invest time into learning its functionalities and afford the cost.
What do you dislike about the product?
The learning curve however once past this, it's an amazing product
What problems is the product solving and how is that benefiting you?
It solved the lack of automation but also integration with other departments
Sales Focussed Solution
What do you like best about the product?
Features navigation, User Experience, Einstein to help you do the forecasting and pervasive Data model enables the seamless journey of a Sales personnel on Sales Cloud.
What do you dislike about the product?
Integration with downstream systems is where Salesforce Sales Cloud can improve and leverage the features like Data cleansing, analytics to give a more insightful view of Sales Data.
What problems is the product solving and how is that benefiting you?
It helps me navigate through my Sales opportunities, capture customer requirements, make data driven decisions and help deliver better customer expereince to all my customers.
Salesforce Sales Cloud IS the #1 CRM
What do you like best about the product?
Sales Cloud is easy to use and configure. I've been an end use mr for over a decade and an admin for 4+ years and it's an intuitive platform that helps organisations increase efficiency and productivity.
What do you dislike about the product?
As with any CRM, there are challenges with maintaining good quality data and user adoption.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our sellers and pre-sales teams be more productive and gives our org a single source of truth.
Salesforce is the must tool for any business
What do you like best about the product?
Salesforce cloud for sales is a business-essential tool, without which we wouldn't be able to automate, scale and/or monitor our business. It enables us to track our business in real-time
What do you dislike about the product?
Nothing much apart from the sheer scale of it which can make it difficult to focus on what to improve on next but this isn't an SF issue and more an issue for our business.
What problems is the product solving and how is that benefiting you?
Enabling us to track our global business in real time and provide the latest data and insights and where we need to improve and scale our efforts. Also providing excellent dashboards
Super configurable platform
What do you like best about the product?
Not just a CRM but an easily configurable development platform. Always being innovated and developed on by Salesforce so you keep up with developments in mobile, AI etc...
What do you dislike about the product?
It is not a small investment and you have to be prepared to put the hours in to make it work for your business!
What problems is the product solving and how is that benefiting you?
Bringing together data from different systems to support the sales process - saving users time and giving them a single point of entry, and managers a single version of the truth
Salesforce analyst
What do you like best about the product?
Opportunity are a great way to track new customers
What do you dislike about the product?
Reports, I think the reports can be a little limited
What problems is the product solving and how is that benefiting you?
Tracking new leads and source all the way to converting them
Improve your revenue with sales cloud
What do you like best about the product?
Makes Lead conversion easy.
Higher conversion rate due to communication process.
Also helps us to manage us lead and contact data better due to multiple inbuilt process
Higher conversion rate due to communication process.
Also helps us to manage us lead and contact data better due to multiple inbuilt process
What do you dislike about the product?
Cost for small scale industry of higher which makes it inconvenient.
Also the complexity of the cloud requires more technical knowledge to customise the platform
Also the complexity of the cloud requires more technical knowledge to customise the platform
What problems is the product solving and how is that benefiting you?
For lead conversation and manage our customer data effectively for communication with them.
Also helps us to send auto emails and personal emails for them which makes it more convenient
Also helps us to send auto emails and personal emails for them which makes it more convenient
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